Jodi Smith Email & Phone Number

Niwot, Colorado

Fort Collins, Colorado Area

Manage all aspects of online circulation marketing for 15 magazines with a combined budget of $1.8 million in 2014. Including budgeting, planning, copywriting, email design, testing, web order form design, and reporting. Work closely with internal and external customers to ensure the best possible customer experience.

Loveland/Fort Collins, Co

Responsible for managing all aspects of circulation for four to six magazines with a combined revenue budget of $3.3 million in 2012. Including circulation modeling, online and print marketing, fulfillment management, vendor and customer relationship management, reporting and full design and copywriting responsibility for customer acquisition and retention efforts through a wide variety of channels.

Louisville, Colorado

To develop and present effective corporate training programs for clients and internal customers. Partnering with various departments to ensure the most effective new systems and enhancements to existing systems. Sales, bid preparation and contract processing. Providing excellent customer service in systems, procedural, technical and analytical support to direct marketing and circulation professionals.

Louisville, Colorado

I held several positions within this organization working my way up from Telephone Customer Service Representative to the client centric role described under Information Access above. These positions helped me to develop a wide range of skills including: Developing and Presenting Effective Training Programs for Clients and Internal Customers | Providing Excellent Customer Support and Communication | Trouble-Shooting Complex Questions for the Best Possible Resolution for our Clients | Ensuring Total Client Satisfaction.

Management, 4.0

Marketing/Managment, Gpa: 3.5

Education record