Jodi Vickery Email & Phone Number

Topeka, Ks, Us

Kansas City, Missouri, United States

Develop strategic vision and execute the strategies focused on the evolution of products and branding towards digitally focused platforms serving military clientele. Lead efforts to expand consumer credit products to military clientele with a focus on the creation of end-to-end credit solutions for military clients. Aid in driving consistency and cohesiveness across all bank products and lines of business to the military clientele served by the Bank.Engage in development of affinity relationships with like-minded organizations to expand organizational reach and bring high quality products and services to the market served. Participate as a member of the Armed Forces Bank Executive team to promote and strengthen the Armed Forces Bank brand with a digital forward approach while also maximizing the opportunity that lies in the strength of the Bank’s physical locations.

Topeka, Kansas, United States

Engaged with clients to deliver executive-level consultative services. Led the design & facilitation of strategic vision sessions, including the guided development of tactical plans to translate strategic plans into action. Enabled the critical assessment of operational processes with targeted proposals revealing organizational inefficiencies that should be eliminated. Aided in the identification & prioritization of organizational risks with a balanced approach to mitigate them consistent with an organization’s risk appetite and culture. Supported product development, including oversight and management of consumer loan portfolios and expansion of or development of new product lines with supporting technology and infrastructure. Additionally, aided organizations in internalizing customer insights to drive meaningful change across the organization both in customer facing and back office operations.

Kansas City, Missouri Area

Led organization of 150+ employees, overseeing the corporate headquarters location, a customer service and call center, and multiple brick and mortar retail locations in key consumer markets around the country.Developed and directed the company’s performance with respect to growth, products and services, business development, strategy, marketing, human resources requirements, communications, collections, regulatory compliance, and expense management and profitability.Formulated and implemented a strategic plan directing short and long-term business objectives, while leading the executive leadership team to successfully achieve unit goals and objectives. Created, communicated and implemented the organization's vision and mission, while developing a strong corporate culture centered on social responsibility and long-standing values and norms.

Kansas City, Missouri Area

Responsible for all operational aspects of multi-channel lending operation, including loan production offices, call center operations, business development, compliance oversight, customer complaints & insights, fraud mitigation & investigation, third-party risk management and corporate governance.Developed strategies, tactics and goals to achieve organizational objectives focused on serving customers’ needs, creating a positive culture and work environment while creating short and long-term profitability for the company.Primary business unit lead for legal, compliance, governmental and regulatory matters impacting business unit and affiliates. Initiated implementation of key corporate regulatory and operational policies to ensure effective monitoring and controls throughout the organization. Managed all project and change management functions, ensuring alignment with corporate vision and objectives. Managed resource allocation options, coordinated interaction among various departments and project teams. Directed change and risk management processes, while maintaining effective internal controls to safeguard company’s physical, financial and human resources.

Kansas City, Missouri Area

Primary business unit lead for legal and regulatory matters impacting company and select affiliates. Management and fiscal oversight of external firms and vendors (i.e. law firms, auditors, agencies, etc.), including all contracts, negotiations, etc. Oversaw all facilities and leases, licensure of entities, vendor management and record retention.Directed project planning team, facilitating development and understanding of organizational strategies across company, ensuring proper resource allocation.Established and monitored key policies/procedures to ensure proper monitoring and controls, including establishment of infrastructure to oversee change and risk management functions.Provided direction and priorities to team members employed by the business unit, and with shared reporting lines to the parent holding corporation, including Human Resources and Information Technology.

Kansas City, Missouri Area

Developed and implemented organizational strategies and tactics across business unit. Facilitated strategic planning process in coordination with parent holding company priorities. Communicated organizational strategies to leadership and team members at all levels of the company. Developed new Project Planning Office overseeing project portfolio prioritization, initiative assessment, resource allocation, execution.

Kansas City, Missouri Area

Guided management and sales processes in retail branch network. Directed operation of multiple branch offices throughout U.S. ensuring maximum sales, profitability through promotion of products and services, customer service, increased market share, and employee development and retention. Developed financial and strategic plans and goals to ensure profitability, and on-going communications of goals and objectives to retail branch managers and teams.

Killeen/Temple, Texas Area

Responsible for market growth and internal operations for the Ft. Hood, Texas loan production branch office. Created and implemented financial and localized marketing and financial plans for branch office. Developed and maintained relationships with military leadership, and local business community. Successfully built branch into one of the top performers in company, in one of the industry’s top markets in the nation.

Kansas City, Missouri Area

Led team of business analysts to define business requirements and opportunities for internal projects and system modifications. Received inputs from around the organization, coordinated, and executed upon these initiatives.

Bba, Business Administration And Management

Activities and Societies: Delta Sigma Pi; Beta Gamma Sigma Honor Society

Mba, Finance

Activities and Societies: Delta Sigma Pi