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Jody Witt is a VP of Operations at Faneuil Inc. They is proficient in English. Colleagues describe them as "Jody has the unique skill of being able to marry observation with data analysis to quickly find and solve root cause operational issues. Jody was given the tall order of turning around 2 struggling operations for critical clients. Her approach created instant changes culturally and addressed the most impactful issues first when possible, impressing the customer in both cases. Internally Jody is a joy to work with. She takes extreme ownership, is collaborative, and supportive. Jody… Show more" and "Jody was a has always been a great asset to any organization that she has worked at and I had the pleasure of working with Jody for over 9 years. During that time, jody was an integral part of extraordinary growth and organizational change. Additionally, she was a great partner to the organization and continually exceeded expectations whenever faced with any kind of situation. Her ability as a client service executive to benefit the entire organization and deliver results under a wide… Show more"
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Director Of OperationsFaneuil Inc Apr 2020 - Oct 2021Greater Chicago Area -
Director Of Client ServicesConduent Jan 2016 - Nov 2019Naperville, IllinoisLeads and manages the Care Integration Services (CIS) division while coordinating overall growth including expense control, P&L, and budgets. Responsible for staff management for clinical outbound/inbound call center, underwriting team, quality, and training. Directs finance, accounting, payroll, strategy, operations, and client liaison teams. • Led team of 65 employees, including 5 direct reports, to manage 2.3M calls annually with an ASA of 30 seconds and call abandonment rate of less than 4%. • Continued to grow CIS division during acquisition of RSA Medical despite significant reduction in leadership force. Managed issues and concerns for staff and clients immediately by developing relationships that ensured open sharing of information. • Successfully established Tele-Health operations after loss of facilities while continuing to exceed all client expectations, goals, and service level agreements (SLA’s). Increased production from 95% to 98% and quality from 92% to 97%. • Increased revenue by adding additional campaigns moving from a quarterly model to a monthly model resulting in $500K additional revenue. • Developed mutually beneficial and productive relationship with IT team through weekly meetings to enhance systems and provide innovative ideas or suggestions. -
Director Of Client ServicesRsa Medical, A Xerox Company Jun 2006 - Aug 2016Naperville, IllinoisSelf-motivated professional with progressive experience in clinical services, management of client needs, strategic growth, human relations, and team development. Provide vision and team leadership that has resulted in solutions for achieving healthcare goals and regulatory compliance standards.
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Manager Of UnderwritingUnicare Jun 1998 - Jun 2006MANAGER OF UNDERWRITINGLed Underwriting division and Retention Unit including the daily operations of 45 staff members responsible for risk associated with health insurance, account maintenance, and customer retention. Provided tools and development for staff to meet and exceed expectations and delivery timelines.
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Medical UnderwriterHallmark 1995 - 1998Aurora, IllinoisResponsible for enforcing company guidelines and ensuring compliance with regulatory standards for collecting, verifying and evaluating applicant information to determine risk; set premium rates and awarded or denied medical policies.
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UnderwriterAmerican Chambers Life Insurance Co 1988 - 1993
Jody Witt Skills
Jody Witt Education Details
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Business Management -
Organizational Leadership
Frequently Asked Questions about Jody Witt
What is Jody Witt's role at the current company?
Jody Witt's current role is VP of Operations at Faneuil Inc.
What is Jody Witt's email address?
Jody Witt's email address is jo****@****uil.com
What is Jody Witt's direct phone number?
Jody Witt's direct phone number is +163088*****
What schools did Jody Witt attend?
Jody Witt attended University Of Phoenix, Benedictine University.
What are some of Jody Witt's interests?
Jody Witt has interest in Social Services, Children, Civil Rights And Social Action, Education, Environment, Disaster And Humanitarian Relief, Human Rights.
What skills is Jody Witt known for?
Jody Witt has skills like Insurance, Customer Service, Healthcare, Health Insurance, Leadership, Management, Team Building, Process Improvement, Training, Microsoft Office, Hipaa, Strategic Planning.
Not the Jody Witt you were looking for?
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Jody Melton Witt
Emeryville, Ca3gmail.com, grifols.com, pfizer.com1 (212) 7XXXXXXX
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1hotmail.com
1 +125630XXXXX
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1kelcoind.com
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Jody Witt
Director Of Operations At The Center For The Study And Prevention Of Violence - University Of Colorado BoulderBoulder, Co2colorado.edu, worldnet.att.net
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