Jody Chapman Email & Phone Number

Fayetteville, North Carolina, United States

RDU4 OB National Crossdock (iXD) SiteProviding logistical paths for vendors to downstream Amazon FCs.

Raleigh, North Carolina, United States

RDU1 Outbound Ship Dock

Raleigh, North Carolina, United States

· Support all safety programs and OSHA compliance to ensure a safe work environment for all associates and managers· Lead and develop a team of Area Managers (front-line supervisors) and hourly associates by embodying Amazon’s Leadership Principles· Serve as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed· Mentor, train, and develop teammates for career progression, performance improvement, and recognition purposes· Create, communicate, and maintain quality control policies and standard work procedures to Area Managers and associates· Proactively identify and lead process improvement initiatives using Lean tools to delight customers· Build and deliver productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor· Evaluate performance objectives and metrics to determine productivity requirements to achieve customer time, accuracy, and quality expectations· Partner with other managers to share best practices across shifts and the network

Birmingham, Alabama Area

ConvergeOne is a global IT service provider of collaboration and technology solutions. Over 7,200 enterprise and mid-market customers trust ConvergeOne with collaboration, enterprise networking, data center, cloud and security solutions to achieve business outcomes. Our investments in Cloud infrastructure and managed services provide transformational opportunities for customers to achieve financial and operational benefits with leading technologies.ConvergeOne has partnerships with more than 300 global industry leaders, including Cisco, Dell EMC, Avaya, IBM, Genesys and Microsoft, to customize specific business outcomes.

Birmingham, Alabama Area

Hoover, Alabama

Birmingham, Alabama

Customer-focused Account Executive with a focus on developing diagnosing pain points and working with my team to design uniquely tailored solutions for customers. • Developed strategic methodology to define and track measurables, improving efficacy as an Account Manager in our specific geography• Partnered with key accounts to further define success and paths to achieve business goals and drive process improvement

Graduated an intensive training curriculum designed to give transitioning veterans a comprehensive understanding of the high-tech industry and develop key sales skills. The following is a list of core competencies emphasized: Product and Industry: • Networking • Collaboration • Data Center Fundamentals • Security • Internet of Things • Cloud ComputingSales Techniques: • Sales and Business Acumen • Prospecting, Qualifying and Investigating • Communication Skills • Extensive Role Playing • Negotiation Skills • Executive Conversation (CxO) • Closing and Objection Handling

Ft Stewart, Ga

Worked in line with senior decision makers to analyze, prioritize and manage operations at a brigade level. • Liaised between HR, logistics, operations, communications and public relations leads in support of the Chief of Staff to facilitate prioritization of tasks• Developed and maintained systems for synchronizing operations of staff teams in the Higher Headquarters element of the organization• Interacted with Senior Spouses to assist junior level leaders in developing communication with families, providing clear, consistent and transparent dialogue

Ft Stewart, Ga

Managed the operations, maintenance, serviceability, accountability & readiness of over 94 personnel and equipment valued in excess of $35M.• Developed separate business solutions for 3 uniquely complex organizations totaling 94+ persons, directly improving efficiency & adding critical value to the higher organization• Recognized by senior leadership as a “commanding & engaged leader,” serving as an example of true leadership & team building• Reduced shortages & excess equipment by 50%, saving $10M & allowing the unit to operate within budget constraints

Ft Stewart, Ga

Directed a 20-person section of various career specialties in daily operations & future planning for a 550-person organization.• Synchronized the effort of future and current operations cell to depict a clear picture of logistical and operational need for 7 units and a higher headquarters• Developed a system to record and transfer real-time operational and logistical information to senior decision-makers• Led the organization's staff through decision-making processes for multiple training exercises & communicated the value of suggested courses of action to the senior decision-maker

Ft Polk, La

Second-in-command of a 98-person combat engineering organization. Led administrative, logistical, maintenance and operational readiness; developed system to manage $40M of inventory.• Improved maintenance program efficiency by achieving a 97% operational readiness rate for 20 pieces of equipment in excess of $2M• Advisor to 3 junior lieutenants – taught them how to build, teach, train and mentor 25-person teams• Completed Captain’s Career Course in preparation for command role (extensive leadership training)

Ft Polk, La/ Wardak Province, Afghanistan

Managed 21 Combat Engineers and $9M of equipment while deployed to Afghanistan.• Analyzed IED trends, reducing the number of IED attacks; increased operational security leading new best practices spotlighted in military publications• Located and assessed over 200 aqueducts to determine functionality and prepare sites for repair

Ft Polk, La

Directed a 15-person section of various career specialties in daily operations & future planning for a 500-person organization.• Built presentations including resources, risks, and suggested proposals to present to the Senior Commander/ Decision maker• Synchronized efforts of 5 units to accomplish individual & collective missions• Analyzed abilities within the Battalion to maximize use of Soldiers and assets when assigning tasks to subordinate units.

Bachelor Of Applied Science (B.A.Sc.), French Language And Literature

Activities and Societies: Boxing TeamI graduated with a focus on Civil Engineering and served as the Captain of the Academy's Boxing Team.

Company Command And Leadership, Technical Engineering, Senior Level Operational And Staff Planning, 90%

ECCC is the required professional military education for engineer captains before they can assume command of a company. The course is.

Certificate Of Ministry Leadership, Highlands College Evening Graduate