Managed all aspects of multiple IT Infrastructure initiatives for customer sectors including financials services, healthcare, logistics, and manufacturing. Responsible for full program lifecycle from initial scoping, budgeting during presales thru closeout.• Managed all aspects of Initiating, Planning, Executing, Monitoring and Closing for a portfolio of projects including the rollout of on-premises Microsoft Technologies and Office365/Azure, Data Center Virtualization/Consolidation/Blueprinting, Citrix and VMWare Virtualization Infrastructures, and Enterprise Application Suite Rationalization/Migration• Leveraged technical background to provide quality assurance to technical resources on both the overall solution architecture and the communication/documentation of solution to customer• Worked with client line of business stakeholders and IT leaders in a Business Analyst capacity to develop both business and technical requirements and success criteria• Led the executive steering committee sessions and served as primary escalation point for customer engagement and risk management• Routinely managed integrated teams comprised of customer, vendor, and internal onshore/offshore resources

Managed sales and marketing of consulting offerings across a 6 state, 5M dollar commercial division territory. Worked closely with internal partners to expand EMC footprint beyond traditional storage market. Primary technology focus around Cloud/Virtual Datacenter, Security and Risk Management, and Application Development/Infrastructure with an emphasis on healthcare.

Led the creation and negotiation of large, complex deals including consulting and support services in the enterprise account space. Drove yearly sales and billed revenue attainment upwards of 10M. Steered cross-group collaboration with virtual team counterparts in the enterprise software sales organization.• Led and won the pursuit of an early adopter, large enterprise reference customer for the Microsoft Office 365(Microsoft Online) cloud messaging and collaboration platform• Consistently exceeded targets and was awarded “Saving Customers Money” global award

Responsible for presales structure, scope, and financial negotiation of services engagements across a customer base of 90 accounts. Managed all aspects of engagement delivery including profitability, resourcing, executive level project steering, and general customer satisfaction. Drove operational excellence and provided direct management for a team of 17 consultants and application support resources. Facilitated monthly 1:1s with all team members to coach performance and professional development activities. Architected large scale enterprise infrastructure solutions with a focus on operating systems, directory services, and security.• Presented with “Great People, Great Performances” award for leading both the consulting team and managing engagement delivery as part of a newly formed services program management organization• Appointed as Operating Systems/Directory Services lead for Southeast District and team member of the East Region technology leadership team

Focused customer base of retail banking and specialized lending subdivisions in the Southeast. Worked closely with partners at Microsoft’s Financial Services Group to architect security and directory services, mass desktop deployment methodologies, enterprise workstation standardization/configuration management, messaging platforms, and other infrastructure services. Advised customer’s C-level management regarding feasibility, proper design, reliability, and cost of various IT infrastructure initiatives.• Developed and implemented a hardened ATM device and private network solution that allowed large banks to move to next generation PC based ATM systems• Architected automated deployment services and branch infrastructure for low bandwidth branch banking systems

Actively managed all aspects of owning and operating a consulting business including accounting and payroll, business development, staff management, and ongoing customer relationship management. Provided ongoing planning and technical guidance while serving many customers in the role of Infrastructure Solutions Architect. Integrated shop floor systems with various backend and middleware technologies to provide customers with enhanced manufacturing capabilities. Worked closely with customers on various Y2K initiatives.

Microsoft Infrastructure Consulting and Shop Floor Integration/Automation