JLG is seller/curator of children's/young adult books. As a territory rep, I sold books to schools and public institutions in an assigned territory. I was a top performer, exceeding all goals, earning bonuses and 2 trips. Proficient using CRM. Skilled with cold-calling (daily). Represented company at events both district and national (ALA). Forecasting and report production. Committed to customer service. Earned bonuses for customer retention. I am highly self-motivated and have worked remotely for the last 3 years.

Netwave Corporation is a full service VAR that specializes in storage, backup, selling of software, hardware and visualization. http://www.netwavecorp.com• Successfully managed accounts and cultivated relationships by phone• Independently quoted a variety of products/services, with a high success rate of sales and profit• Assisted Business Development Manager on a daily basis with quotes and follow-up• Successfully met RFQ deadlines 100%

Warmly greet customers. Assist in clothing selection, merchandising outfits for each customer. Provide knowledgeable guidance for BR fit. Present advantages to customer for acquiring the BR rewards card.

In this family-owned business, executed a diverse scope of business development, HR and customer related initiatives. Provided administrative support. Key accomplishments included:• Partnered with President and sales staff to create dynamic product presentations• Led HR Programs• Partnered in creating sales projections• Produced invoicing for shipped product resulting in on- time accounts receivable• Identified potential customers resulting in acquisition of new accounts

In this family-owned business, executed a diverse scope of business development and customer initiatives as a key member the executive team. Provided administrative support. Key accomplishments included:• Identified trends, produced samples, presented to customers resulting in increased sales• Developed content and design of company booth in trade shows.• Partnered with President to financially forecast sales • Identified potential customers resulting in acquisition of new accounts

Executed a diverse scope of HR operations as a key member of executive staff. Direct accountability to the Executive Director for management of administrative operations that included recruitment and selection of exempt and non-exempt employees, employee relations, change management, workforce and succession planning, compensation and benefits, pension administration, total quality management, policy and procedure, performance evaluation. Led a team of three direct reports and one indirect report. P&L oversight of budget. Key results included:• Business partner to all levels of management in employee relations. Recognition and retention programs resulted in greatly improved staff morale. Averted unionization efforts.• Directed best practices and compliance with current laws, resulting in no losses in UC claims• Worked directly with physician staff regarding benefits and recruitment• Authored and instituted new Policy and Procedure Manual, communicated and trained management staff in new and enhanced initiatives resulting in hospital-wide compliance and increased morale• Directed cost analysis of health care benefits that resulted in savings of nearly $100,000 and implementation of enhanced audit procedures