Manage the flow of inventory, including maintaining proficient stock levels and adjusting based on business needs. Handle the daily duties of coworkers and planned efficient delivery routes for our delivery drivers. Create purchase orders for stock, special orders, and supplies. Ship all returns, cores, and on-line orders in a timely manner. Conduct daily inventory counts. Enter all work orders in and submitted them for payment. Assisted all walk-in and call-in customers to acquire the right parts needed for repair and maintenance needs.  Negotiated favorable prices and freight cost for all inventory, lowering supply spending 45%.  Grew overall sales 35% by opening new accounts and suggesting upsells.  Improved sale revenues 25% through cold calling and up selling. Receive all incoming freight and follow up on any discrepancies with orders, reducing future discrepancies 90%. Spearheaded the reorganization of stock room improving the flow of stocking and suggestive selling

Oversee all shipping, receiving, and inventory management duties for the shop, including promptly procuring all necessary parts for completing ongoing repairs and replenishing merchandise stock. Handle numerous administrative and operational functions, including reviewing driver inspection reports, evaluating maintenance requests, and preparing work order documents. Conduct monthly shop and fuel tank inspections to ensure compliance with all regulations. Consistently follow up with vendors on outsourced work, maintaining regular contact to ensure contract repairs are completed within the discussed timeframe. Maintain detailed and accurate files on purchase orders, work orders, vendor invoices, and all equipment repairs, utilizing computerized databases to simplify retrieval and maximize productivity.  Maximize shop profitability through superior customer service, effective and prompt communication, and consistent follow through on all pending matters with the customer.

Recruited, hired, and developed top store managers and sales associates, clearly communicating best practices for reaching company goals and maintaining corporate standards. Conducted weekly sales meetings and daily conference calls for the district to review sales numbers, revise budgets and forecasts, and spotlight exceptional employee performances. Assigned and evaluated work, coached employees on making improvements, and conducted quarterly and annual performance reviews to ensure performance recommendations were being effectively implemented.Store Manager – Experience Continued Carefully reviewed profit and loss reports and adjusted the store budget and allotted schedule hours accordingly. Maintained a clean and organized store by executing marketing sets, implementing inventory control practices, and assigning daily housekeeping tasks to staff.  Drove company profitability metrics, employee engagement, and customer experience through change and innovation as a supportive leader.

Provided exceptional customer service while assessing needs, suggesting products, and closing sales. Executed weekly plan-o-grams in accordance with corporate standards and merchandised all sections of the store, creating eye-catching displays the engaged customers and boosted sales. Performed regular loss prevention and safety audits and implemented highly effective inventory controls to protect company assets. Assisted staff with unloading incoming freight from trucks and restocking store shelves accurately and quickly. Trained all new customer service representatives on company policies, procedures, and performance expectations. Counted, balanced, and reconciled daily business transactions in the POS system and composed and submitted all corresponding reports to the district and regional managers.