Joe Digangi Email & Phone Number

Naples, Fl, Us

Florida, United States

Lead continual transformation of mom-and-pop restaurant concept into scalable, competitive brand for restaurant group owned by private-equity firm as strategic leader and change agent. Oversee cross-functional departments and drive overall strategic direction to ensure long-term growth. Elevate group’s competitive position within market by implementing cutting-edge technologies, selecting top leadership talent, establishing and streamlining SOPs, and optimizing operations.• Drove 20%+ YoY compound annual growth rate (CAGR) since 2017, funding all growth without need for outside capital by lowering cost of building new units through design of repeatable new restaurant opening procedures.• Enhanced team performance and engagement by overhauling employee training and internal communications, designing systems to support growth and development of employees at all levels companywide.

Eastern United States

Led 9-member team in managing portfolio of 65 restaurants across US East Coast that achieved $110M. Oversaw regional operations for entire Eastern market, driving sales and operational excellence. Coordinated successful opening of new restaurants, making significant impact on regional operations by optimizing training, customer service, and building trust. Contributed to Operational Excellence committee to design training and operations standards for all restaurant locations.• Spearheaded 8 new restaurant openings in 10 months, establishing all operations, selecting and building top teams, and providing them with necessary tools and training to ensure success.• Decreased employee turnover by 60% from previous year by developing training systems, implementing SOPs, establishing certified training restaurants criteria, and supporting good hiring practices.

Florida, United States

Led opening and oversaw operations of 5 cafés, managing all aspects of strategic project management, budget creation for projects, operations, and marketing, development of human resources and accounting processes, and hiring and training of key staff and internal leaders. Managed vendor relations. Responsible for all aspects of operations, staffing, site selection, and construction from restaurant launch through initial operations.

Chicago, Illinois, United States

Oversaw operations of 10 restaurants generating $25M in annual sales across retail and catering. Partnered with 3 franchisees to drive development in their markets. Led team of 10 general managers, 21 managers, and 10 shift supervisors, coordinating professional development and coaching to ensure achievement of strategic objectives. Opened new locations, recruited and hired leadership teams, and engaged in offsite community relations.• Enhanced operational efficiency, sales growth, and team development within organization, elevating guest satisfaction, fostering community engagement, and ensuring consistent positive sales performance.

Bachelor Of Business Administration (Bba), Economics, Minor In Finance And Accounting

Activities and Societies: Magna Cum Laude

Associate Of Arts - Aa, Management, Computer Programming, & General Business, Graduated With Honors