Expert operations management, brand strategy, and ongoing team development are foundational to driving high-impact business transformation. As a strategic executive and restaurant industry veteran, I have vast experience leading change management to expand existing operations and launch new locations, increasing profitability by leveraging deep financial and business acumen.By reframing challenges as opportunities for positive change, I foster a high-performing culture of continuous improvement. I specialize in assembling customer-focused teams of hospitality professionals to drive transformative restaurant operations. At Skillets Restaurants, I've led initiatives that delivered unprecedented revenue growth while enhancing customer and employee engagement. Here are some key achievements from my tenure at Skillets:• Spearheaded the launch of 2–3 new locations every year and growing from 4 restaurants in 2017 to 16 in 2024.• Boosted average unit volume per restaurant and raised restaurant-level EBITDA through strategic initiatives like integrating third-party delivery services and launching a catering menu in collaboration with EZ-Catering.• Elevated customer satisfaction and operational efficiency through technological innovation, including launching a virtual restaurant, introducing a new point-of-service system with a kitchen display and pay-at-the-table features, and creating staff training materials in a digital format.I am excited to expand my professional network and see what the future may hold. If you would like to connect, please contact me at joedigangi52@yahoo.com.AREAS OF EXPERTISEBrand Strategy & DevelopmentPerformance ImprovementNew Restaurant OpeningsRevenue & Profit GrowthBusiness TransformationEmployee EngagementTechnology IntegrationRestaurant OperationsChange ManagementTalent Development