Sales – 10 years experience at the retail level; 4 years at the wholesale level.Design – Ability to integrate the needs and desire of both the architectural team and the builder in a way that best encompasses the unique design advantages of the product.Detailing – An in depth understanding of what it takes to ensure that there are no surprises and that we achieve complete customer satisfaction (and thereby repeat business) by creating details that allow the product to relate perfectly to both interior and exterior finishes.Service – An unparalleled combination of experience that reduces the need for expensive and time consuming service calls, thereby ensuring heighted customer satisfaction and conservation of company resources.Install – 30 years experience installing doors and windows means that installers in my territory will have a resource for training and quality control.Waterproofing and Flashing – Received in depth training on the latest techniques and best practices to prevent water intrusion due to poor install related flashing.