I am a Business Development Professional, IT Consultant, Project Management Professional (PMP), and ITIL Expert with over 25 years of work experience providing program/project management, capture/proposal management and IT consulting/training services in the government and commercial sectors. I have 16 years of DoD Government contracting experience supporting the USMC, Navy, and US Central Command, to whom I have provided Program Management, IT Service Management (ITSM), and Business Process Consulting utilizing the ITIL framework. I also have 15 years of experience in commercial management and IT services with responsibility for Sales, Underwriting, and Corporate IT Systems. Along the way I have provided instruction as a Commercial Trainer teaching ITIL V3 Foundation and Intermediate certification courses, as well as ISO 20000 Foundation, Practitioner and Auditor courses. As an Adjunct Professor at the University of Mary Washington I also deliver graduate and undergraduate courses such as IT Project Management, Management Information Systems, Business Information Systems, Managing Emerging Technologies, and Programming.Specialties: Capture/Proposal Management, Volume Lead/Writer (Technical/Management); IT Consulting and Training; Business Process Consulting to achieve organization certifications (ISO 9001/20000/27001, CMMI); critical thinking and analysis to deliver creative solutions to meet business needs.Project Management Professional (PMP)ITIL ExpertBusiness Process Consulting (ITIL; ISO/IEC 20000; ISO 9001; ISO 27001; CMMI)CMMI-DEV v1.3CMMI Appraisal Team MemberRABQSA ISO/IEC 20000-1:2011 Lead AuditorITIL v3 Intermediate Certifications: Service Strategy; Service Design; Service Transition; Service Operation; Continual Service ImprovementITIL v3 Foundation CertificationAPMG-certified ISO/IEC 20000:2011 Trainer (Foundation, Practitioner, Auditor)Certified ITIL Trainer (Foundation, Intermediate, Expert)Microsoft Operations Framework (MOF)