Joe Hickey Email and Phone Number

· Maintain production and test Windows systems in both physical rack mount, and virtual VMware environments.· Created detailed project plans with well-defined tasks, milestones, sign-offs, test cycles, and specifications, which served to communicate project progress to management.· Build and Configure both Windows and Virtual Server Environments · Upgrade and maintain a Mobile Integration Lab, that works to integrate with other labs · Support all functions and needs… Show more · Maintain production and test Windows systems in both physical rack mount, and virtual VMware environments.· Created detailed project plans with well-defined tasks, milestones, sign-offs, test cycles, and specifications, which served to communicate project progress to management.· Build and Configure both Windows and Virtual Server Environments · Upgrade and maintain a Mobile Integration Lab, that works to integrate with other labs · Support all functions and needs of the IREMS/Biometric Lab· Systems Engineer for the development of the I2WD, DCGS-A Software Integration Laboratory and the Electronic Warfare Survivability Integration Laboratory at Aberdeen proving Grounds.· Systems Engineer for I2WD, EWAGS division. Microsoft Server installation, AGM installation. Active Directory, DNS, DHCP administration.· Consultant to Government agencies performing network design, installation and support.· Information Assurance (IA) Department of Defense (DoD) 8570 IAT-II System Admin. · DoD Security Technical Implementation Guides (STIGS), Retina, SCAP, ACAS, NESSUS. · ESXi Cluster installations, VMware View, VCenter, VDP, DRS, Pano, Wyse and Clear Cube Zero and Thin Clients, ESXi STIGS.· Active directory installation and Administration (GPO, GPP, DNS, DHCP, WSUS, RADIUS)· ARMY Gold Master (AGM) installations. (Windows 2008 R2, Windows 2012 R2 and Windows 10)· Appointed System Administrator for DCGS-A/IREMS and EWAGS Show less

• Maintain over 300 production and test Windows systems in both physical rackmount, and virtual VMware environments.• Participate in a four week on-call rotation for responding to and remediating any issues that arise on the companies production environment off-hours.• Handle entry level Cisco switch configuration, including troubleshooting for dot1x security and vlan assignment for user designated ports.• Perform full system tape backups and maintained emergency tape recovery… Show more • Maintain over 300 production and test Windows systems in both physical rackmount, and virtual VMware environments.• Participate in a four week on-call rotation for responding to and remediating any issues that arise on the companies production environment off-hours.• Handle entry level Cisco switch configuration, including troubleshooting for dot1x security and vlan assignment for user designated ports.• Perform full system tape backups and maintained emergency tape recovery documentation using Symantec BackupExec.• Created detailed project plans with well-defined tasks, milestones, sign-offs, test cycles, and specifications, which served to communicate project progress to management.• Maintain a daily scorecard that details the health of key systems within both production and test to ensure maximum uptime of systems, and to proactively look for issues before they cause work stoppage.• Installed, configured, and updated server-based applications including Symantec Endpoint Protection, Blackberry Enterprise Server, and SolwarWind’s Orion suite of products.• Assist with all datacenter activies including racking and standup of new PowerEdge servers, cabling for both Ethernet and Fiber networking, system upgrades including firmware and RAID configuration.• Responsible for all aspects of troubleshooting and maintenance for mission critical batch scheduling solution based on Online Toolworks’ Smartbatch 2006 platform.• Provide support including maintenance, health monitoring and troubleshooting for an enterprise grade SFTP solution based on Globalscape’s EFT platform. Show less

• Monitor, operate and maintain hardware, software, and networks for a casino operations• Perform first line support for service interruptions such as printer routings, power outages, wiring problems, and malfunctioning servers• Handle entry level Telecom cross connects and switch programming• Built, maintained, and repaired computer systems to improve speed, reliability, and efficiency of operation.• Provided technical assistance to over 300 staff members, assisting with… Show more • Monitor, operate and maintain hardware, software, and networks for a casino operations• Perform first line support for service interruptions such as printer routings, power outages, wiring problems, and malfunctioning servers• Handle entry level Telecom cross connects and switch programming• Built, maintained, and repaired computer systems to improve speed, reliability, and efficiency of operation.• Provided technical assistance to over 300 staff members, assisting with network access, printing, and application software operation. Show less

Worked for the commanding General of the 1st Cav Division in support of communication.• Planned VTC conferences for the Commanding General• Set up Video Teleconferencing equipment• Troubleshot VTC connective issues from Baghdad, Iraq to Ft Hood TX • Provided audio-video expertise in the planning and production of ceremonies, lectures, demonstrations, training, VTCs and special events• Prepared for connections to commercial and public television support via local and… Show more Worked for the commanding General of the 1st Cav Division in support of communication.• Planned VTC conferences for the Commanding General• Set up Video Teleconferencing equipment• Troubleshot VTC connective issues from Baghdad, Iraq to Ft Hood TX • Provided audio-video expertise in the planning and production of ceremonies, lectures, demonstrations, training, VTCs and special events• Prepared for connections to commercial and public television support via local and satellite antenna connections in support of Division Commander and Brigade Main Tactical Operation Centers• Set up studios and locations, training and directing production crews, and operating systems Show less