Joe Lewis Email and Phone Number
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Summary: I am a senior leader with over 20 years experience across Financial and Health sectors working in both delivery and operations focussed roles. I have been involved in varying cloud migration programmes and know how to construct cloud migrations to be cost effective, secure and maintainable. I bring a wealth of experience and battle scars across a broad spectrum of scenarios that uniquely positions me to be an effective Engineering leader, turning technology services into commercially competitive products.Technology: I work in modern software architecture and technology stacks like microservices, serverless, PaaS (Apps and DBs) and cloud native SaaS services and their licensing. I’m very familiar delivering more traditional IaaS based applications, and optimising cost/ performance. I understand modern development tooling and DevOps working practices to optimise flow and predictability.Vendors: From working very closely with outsource providers, I’ve become very well versed in the commercial setup and running of these relationships and how to leverage value from different contractual setups. As a cost centre owner, I have accountability of people budgets from perm and vendor resources, as well as budgeting and forecasting tens of millions ($) of cloud spend.Regulation and Risk: Working in highly regulated environments, I understand how to run well managed operational teams and compliant deliver teams. In Financial and Health sectors, I’m very used to regular audit from processes and controls. I understand what good PAM and IAM looks like as well as cyber security risks vectors and managing vulnerability.Leadership: I have years of experience gathering organisation context and creating roadmaps and goals to rally my teams behind. Then driving the delivery outcomes and tracking them with OKRs and KPIs to assess performance and orientate the teams around.As a passionate people leader. I treat everybody with the same respect, but I tailor my relationships as I get to understand people more, what they value as important, and how to motivate and develop them and their teams. Everybody deserves their career to be managed appropriately, and I take pride in doing a good job of my responsibility.
Envision Pharma Group
View- Website:
- envisionpharmagroup.com
- Employees:
- 1055
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Vice President Of Product EngineeringEnvision Pharma GroupNottingham, England, Gb -
Director Of EngineeringEquiniti Nov 2023 - PresentHome BasedEquiniti are a global leader in Shareholder registration products in EU and US markets.I run the Engineering and design function (400+ FTE) who build, own, and run the wide range of platforms and products under Shareholder Services.I join the organisation at a point of new investment. I’m working to move my organisation to operating product led and more Agile. To increase controls and risk management, reduce threat vectors, move towards a new location strategy profile, consolidate a number of legacy systems together in huge (£50M+) multi year programmes, generally improve ways of working and culture, as well as move further into public (AWS) cloud.We aim to meet the needs of our clients, while improving our products in line with their aspirations, and increase overall EDITDAR for our private equity investors. -
Director Of Engineering - Cloud, Devops And SreCalyx May 2022 - Nov 2023Nottingham, England, United KingdomMy role is both delivery and operational focused (build it own it). We build and run .Net, Java & Oracle apps, as well as COTS software on IaaS. We more recently build and run Cloud Native PaaS (App Service & Logic App, PaaS SQL/ NOSQL & DataFactory) & SaaS (Power Automate/ Apps & Power BI).My function is globally distributed, split between 57 perm and vendor resources, across 5 teams:● Accountability for the whole platform, including strategy, capability roadmaps and improvement initiatives● Delivery accountability for engineering teams to create and manage all cloud and application resources through IaC and DevOps practices● Operational accountability for all Cloud services, both internal platforms and client facing SaaS solutions● Cost centre ownership of budget, financial forecasting and cross charging of ~$24M in Cloud spend and ~$5M in vendor and permanent resources● Operating the FinOps framework across the business and harbouring the culture of cloud cost accountability with portfolio VPs stakeholders● Owning the security of the platform to regulations, GxP audit and Quality standards● Ownership and maintenance of the development tooling (including standards) covering continuous integration, delivery, quality/ testing, monitoring/ observability, and security● Enabling (SAFe) Software Engineering delivery release cycles through transition into production● Standardisation of Azure service patterns and governance accountability of the platform● Designing and implementing operational efficiencies through automation, tracked with OKRs● Most importantly, managing the careers and development of people across 7 countries in 4 continents.As a leader of leaders, my role is to gather organisational context to create strategy & objectives for my function and motivate my teams to the right outcomes. I maintain strong relationships with my VP stakeholders across the business, so we collaborate effectively on developing and running Calyx’s product iterations. -
Associate Director - Cloud Engineering DeliveryCalyx Feb 2021 - May 2022NottinghamMy role at calyx is a delivery role running Cloud Engineering, Platform, deployment and DevOps teams. Calyx is an eClinical business with around 3,000 staff providing software solutions to large pharmaceutical companies under GxP regulation. Calyx operates in Azure Public Cloud, with a Cloud native approach.I have ~34 direct resources and engineering leadership over a wider group in the software engineering organisation. In my leadership role, I have the following responsibilities:1. Managing a globally distributed team across 3 continents and 6 countries2. Delivery of Cloud Infrastructure through IaC and DevOps practices in both the delivery organisation, and in client environment3. Maintaining of platform strategy, capability roadmaps and improvement initiatives4. Enabling (SAFe) Software Engineering delivery release cycles5. Standardisation of Azure service patterns6. Governance of Azure Cloud Platform7. Building CI/ CD tool chains, integrations and migration paths for software engineering teams8. Budget, financial forecasting ownership and engineering FinOps efficiencies9. Service transition to operational teams providing them a 4th line support capability10. Shifting left and handing over build tasks to the SRE functions11. Designing and implementing operational efficiencies through automation with OKRs to trackAs a leader of leaders, my role is to set strategy and objectives for my function to lead them to the right outcomes. I maintain strong relationships with the rest of the Director+ group in Software Engineering so we collaborate effectively on Calyx’s product iterations -
Head Of Application OperationsCapital One Apr 2017 - Feb 2021Nottingham, United KingdomCapital One is a global financial services enterprise regulated by UK and US bodies. In the UK, it has >3MM customers, and >1k internal users. Using scaled agile framework, DevOps toolsets/ methodologies and an [AWS] Cloud first principal on modern software stacks (React, Angular, Node JS, REST APIs in Java Spring, PaaS DB and Lambda serverless functions).My role was in the UK TechOps department, where I run support and platform teams that:● Keep applications running for end user customers and internal agents● Manage data transfers internally, to and from vendors, and into data warehousing solutions● Run Business Intelligence/ Management Information platforms for analytical and operational needs.I managed a team of 29 CapitalOne associate and vendor resources across these three teams.My responsibilities were as follows:● Ensure high availability of all production applications, data transfer quality & timeliness and MI systems● Ownership of the >1M vendor budget and relationship to outsource providers● Be a people leader and set the strategic direction, organisation efficiency and simplification of my area● Understanding of the AWS, Java, Oracle and Linux estates we run, to help guide the teams technically● Oversee transition into support and collaborate with > 50 Agile delivery teams to our quality standards● Maintain relationships and influence senior engineering leads, business and senior product leaders● Drive service improvements within my function, and influence delivery product roadmaps/ backlogs● Manage operational vulnerabilities of the platforms● Keeping the teams well managed with the UK (and US) regulation, audit and compliance requirements. -
Technical Programme ManagerCapital One May 2016 - Apr 2017Nottingham, United KingdomManaging the delivery of multiple teams from a diverse portfolio: - Task management of all members (20-25) of the teams in the portfolio - Stakeholder management across Tech and the operational business - Responsibility for Agile delivery approach (Kanban, Leanban, Scrum) and process control - Continual improvement (CSI) and 'leaning out' delivery practices - Managing the transition into service teams - Blocker removal - Risk management - Managing resourcing demands - Financial management - Overseeing implementation management -
Service Transition ManagerCapital One Oct 2011 - May 2016Nottingham, United KingdomSummary of duties and responsibilities• Engage with all aspects of the portfolio to steer delivery into a service orientation• Being a demanding customer of delivery to increase post transition supportability• Leadership of the service transition team• Understanding, balancing and representing the conflicting needs of my stakeholders• Managing risks of transition activities• Responsibility as Change, release and configuration process owner with audit accountabilityIn some organisation changes (most notably, a move to Agile), I designed a service transition team, for which I am the senior member and help to lead, that perform consultancy with delivery teams based upon the foundation work I led. As well as help lead the team, my role is to manage the transition for the largest of our three portfolios. In this, I ensure that production service requirements are being met and pragmatic decisions are being taken in conjunction with senior stakeholders. My direct liaisons are mainly with senior managers and directors.Major achievements:• Instigating and orchestrating a change to a service transition team to provide consultancy to delivery teams and own end-to-end service transition• Being an ambassador of change bringing colleagues on a journey of agile working practices• Bringing the release process under the control of service from delivery and implementing two major versions of the process delivering tangible benefits to both delivery and service• Redesign non-functional requirements frameworks and standards for delivery• Influencing changes in delivery processes to create engagement into the service organisation• Leading the seamless transition of a new Mobile App from inception to operation in service with an entire new technology stack and supporting model -
Release, Configuration And Environments ManagerCapita Nov 2009 - Oct 2011Summary of duties and responsibilities• Scheduling of development, deployment and testing resources• Managing the configuration of all physical and logical infrastructure and software• Coordination of programme releases through testing phases and environments• Transition of major and minor releases into production with senior stakeholders• Tracking environment use to meet the needs of the programmes• Licensing and audit of all physical and logical infrastructure and softwareI currently work on two large accounts which service Public sector clients (YPLA and NHSBSA); I work in the programme phase of development, and then continue my role though transition, into business-as-usual operation.As the Release Manager, I am responsible for co-ordinating all Application release activities for the accounts I work on. The role involves liaising with major stakeholders in the Release process; usually senior managers, and delivering release solutions that are in line with business needs. I map and coordinate dependencies within multiple releases from multiple teams (internal and external), across many streams of development and numerous environments. I prioritise resources of development teams, manage risks and issues, and ensure timely delivery of quality software components. This role includes the transition of software from development on the programme into supporting lines of service, requiring liaison with the service architects, line of service heads and the business.The role of Configuration Manager ensure continuity of software versioning control, Asset Management and audit. The role requires map dependencies and interfaces between configuration items ensure continuity service operation under production, development testing environments.Major achievements:• Successful implementations of two major releases following 9 month programmes (~£15 - 20m)• Transition of a full new service into operation through operational acceptance -
It Service Manager And Previously Application SupportTdx Group May 2007 - Nov 2009Nottingham, United KingdomSummary of duties and responsibilities (across both roles):• Change and Configuration Manager; designing and the writing Configuration Management Database, sanity checking application changes and chairing Change Advisory boards• Support of Enterprise Applications in Windows Server 2003, Internet Information Services and SQL Server 2005 environments• Production of SQL and IIS standards for implementation• IT Process development• Design and development of IT Metrics through SQL Server Reporting Services• Co-Ordination of database administration• To audit current IT processes and implement Continual Service Improvements• Release and Deployment Manager• Mentor to other Application Support staff• Test environment management and configuration with experience of virtual servers• Input to other ITIL Process Management such as Business continuity, Problem and Incident.I joined as a Technical Application support Specialist, but have now progressed into Service Management as the need for IT to become business aligned increased. TDX IT works to Agile development methodologies underpinned by ITIL Service Management processes and is working towards PCI DSS compliance.Major achievements:• Managed the project to migrate all business critical enterprise applications to a newly sourced hosting provider• Design, mapping and implementing a Configuration Management database• Design and implementation of a Change Management policy and processes (integrated with Configuration Management) for all business and IT change.• Implementation and customisation of ITSM toolset for Incident, Change and Problem ManagementsI have expert knowledge of MS SQL Server 2005 (including SSRS), VB.NET (some C#), IIS and Windows Server 2003. Working knowledge of Team Foundation Server, Sharepoint, Biztalk. -
It Operations ManagerHanlon Software Systems Sep 2003 - May 2007Hanlon Software Solutions is an SME creating bespoke software for public sector regeneration services. It employs 17 people and turns over around £800k per annum.Started as a technical role in the support and implementation systems. Through promotion, into a more technical co-ordination and managerial role, my responsibility for the companies operational needs were:Line managing, training, supporting and developing the companies 5 man support teamManaging the workloads of the 5 man development team through MS Project server in line with project plansDesigning and scheduling development Tasks/Projects, bug fixes, software amendments in line with business needs to fit clients changing requirementsArrangement of client software implementationsIntermediary between the client network and the business to define functional and non-functional requirements for software development and supportOverseeing all project work, business development / analysis, scheduling of development workOrganising and scheduling releases and dates for new versions and the updates that are included in eachEnsuring client servers where our software is hosted work efficiently by the co-ordination of server maintenance and configurationDefining standards for working practices through the creation and maintenance of the companies ISO proceduresUsing data analysis and knowledge of the market to define client specific data frameworks for software reporting.My technical experience at HSS included; Microsoft programming languages and SQL Server.
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Application Support AnalystCattles Plc Jan 2001 - Jan 2003My role at Cattles PLC mainly surrounded the support of the users in the branch network. This included dealing with helpdesk calls by guiding users through problems, running SQL fixes over a live Oracle database platform, testing new functionality and handling other application support issues of Cattles software.
Joe Lewis Skills
Joe Lewis Education Details
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Environmental Informatics -
George Spencer, NottinghamMathematics, Physics, Geography And Sports Science
Frequently Asked Questions about Joe Lewis
What company does Joe Lewis work for?
Joe Lewis works for Envision Pharma Group
What is Joe Lewis's role at the current company?
Joe Lewis's current role is Vice President of Product Engineering.
What is Joe Lewis's email address?
Joe Lewis's email address is jo****@****l.co.uk
What schools did Joe Lewis attend?
Joe Lewis attended University Of Leicester, George Spencer, Nottingham.
What are some of Joe Lewis's interests?
Joe Lewis has interest in I Have A Very Young Son.
What skills is Joe Lewis known for?
Joe Lewis has skills like Itil, It Service Management, Change Management, Integration, Agile Methodologies, Stakeholder Management, Management, Databases, Service Management, Software Development, Release Management, Requirements Analysis.
Who are Joe Lewis's colleagues?
Joe Lewis's colleagues are Greg Caswill, Becky Ambron, Cindy Bush, Ryan B., Kristen A. Martin, Karl Kisala, Nancy Mayek.
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