Joe Milne Email and Phone Number

Worked on a project for Mercy in the Springfield, MO area.Asset, Cable, and Inventory management.Re-imaged computers and installed software.Prepared assets for decommission, reuse, or to be shipped out.Tested hardware on-site and performed fixes as needed.Traveled to numerous locations in the regional area for hardware set-up and testing.

Responsible for making adjustments to website content and implementing SEO strategies.Created new web page content for the College.Worked between departments to optimize web page content.Created and redesigned methods for displaying web content on the Content Management System.Trained web content editors on existing methods and new methods for the CMS.Obtained analytical data from Google Analytics.Developed dashboards of analytical data for marketing strategies.Ensured ADA compliance on all web pages.Oversaw and set up all new content editors for the college in the CMS.Utilized SEO strategies to increase web traffic.

Assist with technical problems and set up technology for events.Worked on Campus to solve technology problems that would occur and come up with solutions for recurring issues.Managed incoming tickets and prioritized based on order of importance and need.Applied knowledge to solve issues noted in tickets over the phone and on-site.Updated and maintained software and hardware for various classroom needs.