Joe Ryan Email & Phone Number

Waukee, Ia, Us

Des Moines, Iowa, Us

Des Moines, Iowa, Us

I get the privilege to lead an outstanding analytics team where we create data experiences for internal and external audiences. I also serve as a Power BI ambassador and thought leader for business intelligence and analytic solutions using many different technologies.Accomplishments-Designed and developed a Power BI dashboard that created an interactive way to assess participant activity and changes made to their accounts. -Designed and developed Power BI dashboard for interactive client insights.-Reduced ad hoc requests by 50% through creation of self-service analytics portal, development of a custom search tool, and automation.-Member of corporate Business Intelligence and Reporting Steering Committee.

Des Moines, Iowa, Us

Leader of the server virtualization and Windows server teams. Responsible for management of 9 global data centers including DR sites. Full lifecycle management of server hardware, virtualization layer and Windows server OS. Maintained a 99.5% compliance rating for patching and maintaining virtual server images and host virtualization layer. Managed and maintained fully automated 30 day patch cycles to maintain environment integrity and security.

Des Moines, Iowa, Us

Leader of global email and collaboration technologies. Team lead for migration of 20k+ mailboxes and public folders to Microsoft 365. Strategic team member for creation of relaunch of company Intranet.

Des Moines, Iowa, Us

Lync administrator and project lead

Chicago, Illinois, Us

IT consultant specializing in strategic implementations and configuration of SharePoint and related services. Experience across multiple industries including pharmaceuticals, financial services, and retail customers.

Boston, Ma, Us

• Configure, update and support hardware and software issues for 260+ users.• Built help desk and project management tracking system using Microsoft SharePoint, increasing efficiency.• Plan, test, document, and implement computer upgrade project for 220+ users in 5 weeks.• Assist planning and budgeting for office expansion project by developing network maps and diagrams for builder documentation.• Create and update department SharePoint site to ensure billing, documentation, and scheduling are up to date and accurate.• Assist negotiating contracts saving over $10,000/year. • Deploy and maintain 220+ BlackBerries, Droids, iPhones, and iPads using BES 4.2-5.0 and Good Messaging Servers.• Manage, maintain, and audit 10+ servers, wireless controller, 20+ access points, and HP network infrastructure with 99.8% uptime.• Retrieve data and generate reports using System Management Server.• Use VNC and other remote desktop software to troubleshoot issues for remote users, daily.• Manage server and desktop backups using Symantec Backup Exec 12.0.• Update and maintain complex user environment using Active Directory and MS Exchange System Manager.• Compile and analyze data to create and re-forecast the budget, quarterly. • Audit and reconcile bills for the department to ensure accuracy.• Train new employees on the all policies and technologies offered used.• ALL DUTIES BELOW ARE INCLUDED.

Boston, Ma, Us

· Audit and maintain audio and video conference equipment in 10+ conference rooms. · Member of the Bain Best Place to Work and Admin Social Committees. · Manage inventory of 300+ laptops and mobile devices.

· Maintain and upgrade components for LAN/WAN. · Administer SQL database, MS exchange, and web servers. · Train team members on company proprietary software and various business applications. · Assist with firewall and VPN set up and maintenance for the corporate office and seven remote business

· Create, update, and maintain active directory users and groups. · Retrieve data and generate reports for upper management, processors and loan officers. · Update, troubleshoot, and maintain company intranet site and public websites. · Configure new PCs for new team members and provide support for all hardware/software issues. · Maintain phone system for current and new team members. · Negotiate and maintain relationships with third party vendors to cut costs and improve efficiency. · Document standard daily procedures.; · Maintained high level interaction with diverse departments to support and troubleshoot PC issues. · Responsible for base loading and preparing up to fifteen PCs per day. · Delivered, set-up, and configured new PCs for users. · Followed up with clients in reference to deployment schedule. · Used active directory to maintain computer database.

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Education record