• Advise associates and leaders on performance management, corrective action, and grievance procedures.• Interpret policies and counsel on associate responsibilities and rights.• Conduct thorough investigations and recommend actions in compliance with policies.• Document decisions to minimize associate relations risks.• Manage accommodation requests and ensure compliance with guidelines.• Resolve associate complaints and workplace conflicts efficiently.• Apply best practices to enhance associate relations and experience.• Communicate effectively with managers and associates, suggesting strategies for improvement.• Prepare documentation for claims and litigation related to employment issues.• Facilitate HR policy training and support compliance efforts.

Manage time to prioritize and balance the support of short-duration and long-term assignments.Audit and develop organizational policies, strategies, guidelines, and procedures through the DEI lens for the purposes of cultivating an inclusive workplace, establishing an appreciation and awareness of DEI principles, and raising organizational awareness of the impact of DEI related topics, issues, and opportunities on the organizational ecosystem.Collaborate with People and Culture (Talent Acquisition and HRP teams), Legal and additional organizational teams to identify procedural needs and develop solutions accordingly. Conduct research on trends in DEI and prepare a summary of findings.Implement programs/projects with a demonstrated ability to act independently and responsibly in a fast-paced and evolving environment.Prepare reoccurring reports of policy impact data for Vice President of DEISupport the Vice President of DEI in delivering on the metrics and milestones included in the DEI strategic plan.Actively model and operationalize our organizational values.Actively contribute to the success of the DEI team by collaborating on team projects, participating in team goal setting, and helping to create/improve processes and systems.Perform other duties as assigned to ensure the success of DEI team and the entire organization.

Audit and develop organizational policies, strategies, guidelines, and procedures through the DEIA lens for the purposes of cultivating an inclusive workplace, establishing an appreciation and awareness of DEIA principles, and raising organizational awareness of the impact of DEIA related topics, issues, and opportunities on the organizational ecosystemCollaborate with People and Culture (Talent Acquisition and HRP teams), Legal and additional organizational teams to identify procedural needs and develop solutions accordingly Conduct research on trends in DEIA and prepare a summary of findingsImplement programs/projects with a demonstrated ability to act independently and responsibly in a fast-paced and evolving environmentPrepare reoccurring reports of policy impact data for the Vice President of DEIASupport the Vice President of DEIA in delivering on the metrics and milestones included in the DEIA strategic plan and AOPActively model and operationalize our organizational valuesActively contribute to the success of the DEIA team by collaborating on team projects, participating in team goal setting, and helping to create/improve processes and systems

• Connects and communicates regular meeting cadence with assigned business teams, in order to fully understand and support (and where necessary, challenge) their business and people goals and strategies • Consults with managers and staff, with focus on root cause analysis, and providing insights and guidance (in addition to data)• Analyzes trends and metrics in partnership with the HR team to develop solutions, programs and policies• Manages and resolves complex employee relations issues, while teaching and empowering leaders in the process • Provides performance management guidance to managers and staff (e.g., coaching, counseling, career development, competency identification, etc.)• Works closely and regularly with management and employees on ways to improve engagement, build morale, and increase productivity/efficiency and retention• Sells the value of our Total Rewards (compensation, benefits, recognition & rewards, Learning & Development) and promotes understanding and access to both• Provides guidance and input on team design, workforce planning, and succession planning • Identifies training needs for teams and individual executive coaching needs and supports implementation of applicable resources; supports the design and delivery of training programs and supports integration of learning• Actively and urgently supports our commitment to diversity, equity, inclusion, and accessibility (DEIA) through the appropriate application of our hiring, compensation developmental/promotional programs and through coaching, individualized and systemic retention efforts, via collaboration with DEIA leaders, and by modeling related behaviors/values • Actively models and operationalizes our organizational and team values and behaviors• Actively contributes to the success of the HR team, by collaborating on HR team projects and communications, by participating in team goal setting, and by helping create or improve processes and systems

Single point of contact for designated University departments. Participates in departmental management and staff meetings and interacts with all employees in assisting them with any HR related issues or concerns. Communicates university wide HR initiatives and secures buy-in from customers. Develops champions for HR initiatives. Seeks feedback on all HR processes, procedures and initiatives and recommends new approaches, policies and procedures to HR leadership in efforts to continually improve service and efficiency to the departments they service. Leads change management initiatives for successful implementation. Analyzes trends and metrics for their specific campus areas of responsibility.Assists the department with their workforce planning needs and leads departmental succession planning process. Conducts recruitment efforts for all exempt and nonexempt staff and temporary employees. Creates and monitors job postings and advertisements. Maintains updated organizational charts. Conducts market analysis and provides compensation recommendations. Assists employees with career-pathing and monitors their progress.Provides benefits and retirement counseling, enrollment assistance, claims resolution, reports changes and communicates with employees on new benefits and/or changes to existing plans and coverages. Provides guidance on Workers’ Compensation issues. Manages the overall leave process for their area of responsibility.

Assists with the department(s) recruiting efforts for all exempt and nonexempt staff and temporary employees. Creates job postings in WorkforUM and places advertisements with external entities, as needed. Determines candidate eligibility and performs pre-employment functions. Maintains updated organizational charts and assists in conducting market analysis for compensation recommendations.Provides assistance with benefits enrollment and retirement, claims resolution, and the dissemination of information of new benefits and/or changes to existing plans and coverages. Provides information on the Workers’ Compensation process. Assists the SHRBP in the overall coordination of the leave process for their areas of responsibility by communicating with management and employees and monitoring the employee’s return to work.Reviews, troubleshoots, and ascertains that appropriate documents for all employee actions are accurately completed by the department and submitted to the HR Employee Data Management area for processing.Assists in the coordination of employee relations counseling sessions and conflict resolution meetings. Arranges and schedules grievance hearings between personnel, supervisor and management. Monitors the performance management process and the completion of performance evaluations, departmental goals and employee’s professional development plans. Promotes and assists in compliance with federal, state and local employment and benefits laws and regulations.Monitors required employee trainings based on position functions, University needs and state and federal mandates. Monitors necessary training and steps necessary for employee’s career-pathing progress.

Evaluate reports and recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.Maintains Human Resource Information System records and compiles reports from database.Stay abreast on current HR related issues and laws to include attending seminars & webinars and reading related articles.Process pre-employment requirements to include background checks, previous employment verification and MVRs and other related processes.Provide consultations with hiring officials requesting restructures and reclassification requests. Evaluate actions made in Workforum for approvals to include development and reviewing of job descriptions and classifications.Regularly reviews website, applicant tracking system, paperwork and processes and conducts quality control. Determines changes and updates and communicates with the appropriate individuals to ensure updates are made in a timely basis.Update Workforum website with current job postings, assisting both internal and external customers. Manages assigned recruitment pools, communicates with customers status of applicants and manages all aspects of hire including routing paperwork, orientation assignment, etc.Participates in developing department goals, objectives, and systems.Maintain compliance with federal and state regulations concerning employment.Administer various Human Resources plans and procedures for University personnel to include the University’s compensation plan and the applicant tracking system. Assist in development and implementation of policies and procedures. Negotiate and manage salaries using equity analysis and current compensation plans.

• Provides expertise and practical guidance on all compensation related topics to aid managers and other Human Resources staff resolve moderately complex issues.• Administers the job evaluation and pay programs.• Researches, complies data and prepares various statistical, administrative and/or compensation reports as required. Ensures that the necessary human capital data is being tracked and accurately maintained.• Conducts and/or participates in custom and published salary surveys for reliable and valid benchmarked data.• Researches and compiles salary survey information for local and national surveys.• Identifies proper job matches and provides compensation data as required.• Maintains current knowledge of human resources and compensation trends and industry best practices.• Develops and maintains professional relationships and contacts within the human resources and compensation community.• Continuously seeks and engages in opportunities for career and skills development.• Participates in and contributes to internal and external committees, teams, projects and organizations.• Serves as a project lead for compensation projects and makes recommendations for process improvement based on research findings.

• Maintains electronic compensation transaction logs. Logs and forwards transaction requests per approval flow. Facilitates the flow of personnel transaction requests between approval points coordinating with other departments; and researches and locates transaction requests as needed. • Answers questions and addresses issues regarding the processing of salary reviews/job evaluations and other operations. • Analyzes, revises, and prepares job descriptions and job templates in ADA format for positions at all levels across Shelby County Schools utilizing strong technical writing skills. • Reviews and recommends action on standard personnel transactions in accordance with Compensation Policy. • Prepares and maintains a variety of narrative and statistical reports, records, correspondence and files related to assigned service, activities and operations. • Serves as initial contact to conduct and/or participate in custom and published salary surveys for reliable and valid benchmarked data. • Identifies issues or problems and seeks alternative solutions consistent with applicable regulations. • Performs other functions as required, including but not limited to establishing and maintaining files, copying and filing documents, sending and receiving faxes and e-mails, answering the telephone, processing mail, maintaining lists and logs, ordering office supplies. • Operates a variety of compensation software and HRIS systems to access information.

• Provide accounting support for the day-to-day operations of the school including preparing correspondence as directed.• Responsible for the accurate and timely financial accounting activity of the school including employees’ payroll, receipt of monies, requisitions, and other financial bookkeeping.• Answering phones and emails regarding questions and information related to the school; responds to questions and issues and/or screens calls for administrators’ response.• Schedule appointments for administrators and prepares for meetings as requested. • Ensures documentations filed and paperwork processed in a timely manner. • Creates databases and prepares various monies for evaluation and processing.

Recruit and oversee students seeking to further their education in various fields of study Assist students in electronic class interaction and supplied all necessary resources to be able to complete any processing Assist students in the completion of entrance applications and/or examination materials Control and keep organized a large database of prospective student informationConduct information sessions explaining information about the university and program

Recruit and oversee students seeking to further their education in various fields of study Assist students in electronic class interaction and supplied all necessary resources to be able to complete any processing Assist students in the completion of entrance applications and/or examination materials Control and keep organized a large database of prospective student information

Monitors sales growth and cost control of the store against the budgeted expectation and historical performance, to ensure that profit goals are metPrepares sales forecasts along with production planning to ensjure inventory management and proper ordering and receiving of product and suppliesMaintains and exceeds customer satisfaction to build brand loyaltyEnsures compliance with operational standards, company policies, and federal, state, and local laws and regulationsUpholds and enforces safety and security standards at all timesCompletes all administrative duties for the store, including timely reporting of information and incidentsAddresses all human resource questions on a local level and escalate issues as needed.

Monitors sales growth and cost control of the store against the budgeted expectation and historical performance, to ensure that profit goals are metPrepares sales forecasts along with production planning to ensjure inventory management and proper ordering and receiving of product and suppliesMaintains and exceeds customer satisfaction to build brand loyaltyEnsures compliance with operational standards, company policies, and federal, state, and local laws and regulationsUpholds and enforces safety and security standards at all timesCompletes all administrative duties for the store, including timely reporting of information and incidentsAddresses all human resource questions on a local level and escalate issues as needed.

Communicates Company's vision and provides direction to ensure store operation is aligned with the Company's Strategic PlanRecruits, hires, trains, and develops employees for all in-store positionsCreates and develops a high performance team that performs in concert with company’s desiresDevelops business-to-business sales programs in catering, fundraising and gifting to drive store growthManages business-to-business relationships including generating leads, retaining current customers, and re-engaging lapsed customers to drive catering salesMonitors sales growth and cost control of the store against the budgeted expectation and historical performance, to ensure that profit goals are metPrepares sales forecasts along with production planning to ensure inventory management and proper ordering and receiving of product and suppliesDevelops Holiday Store Plan to ensure sales and operational performance goals are achieved

Recruit and oversee students seeking to further their education in various fields of study Assist students in electronic class interaction and supplied all necessary resources to be able to complete any processing Assist students in the completion of entrance applications and/or examination materials Control and keep organized a large database of prospective student information

Recruit and oversee students seeking to further their education in various fields of study Assist students in electronic class interaction and supplied all necessary resources to be able to complete any processing Assist students in the completion of entrance applications and/or examination materials Control and keep organized a large database of prospective student information Assisted with the training and assessments of the newly hired employees.

Counsel and recruit students seeking to further their education in various fields of study Responsible for conducting training sessions for the new hire employees Counsel and assist students with the completion of all financial documents required for enrollment. Assist students in electronic class interaction and supplied all necessary resources to be able to complete any processing. Keeping accurate and thorough account information concerning all materials relevant to the student and their educational history Assist students in the completion of entrance applications and/or examination materials Assist in coordinating public relation events as a liaison of the public relations team

Provided families with services as needed to preserve the sanctity of the family Counseled numerous families on issues related to accessing community resources Investigated allegations against a variety of victims to ensure their safety and attended mandatory court appearances Reported assessments to Juvenile Court in an effort to ensure environmental safety for childrenAssisted with the training and assessments of the newly hired employees.

Conducted weekly and monthly contact with families to prevent reoccurring, problematic situationsEnsured families utilized resources to help improve their current situation(s)Assessed the current physical, emotional, and psychological conditions of children and/or families Assisted in accessing medical and ancillary benefits for individuals and families

Reviewed, entered, processed and filed information received from recruiting assistantsTested, hired and trained potential employees

Assisted customers calling in with concerns and needs with mobile equipment management level decisions and assisted customers with technical and financial concerns