Providing services in Emergency Operations Planning for school districts and businesses focusing on prevention/mitigation, preparation, response, and recovery. Conduct needs assessments, develop strategies to prevent or mitigate tragedies, and develop emergency responses in case of threats or hazards. Local, state, and federal resources are utilized as appropriate to meet needs. Risk to an organization is reduced.

Joe St. John uses his 15 year experience as a firefighter/emergency medical technician and more than 30 years as an educator to provide CPR, First Aid and safety training to small businesses and individuals in the Spokane area. All CPR/First Aid Training follows American Heart Association (AHA) Guidelines and meet OSHA requirements for CPR. Focusing on helping businesses and organizations manage and maintain important training certification ensures employees have the knowledge and skills they need to meet regulations and address potential life-changing events with confidence. Basic Life Support (BLS) CPR classes are available for healthcare providers and Heartsaver CPR/First Aid classes for citizens. Participants receive 2-year AHA CPR certifications along with a ton of confidence to provide CPR and First Aid when needed. All classes are provided in client facilities.Providing in-home CPR and First Aid training for families, neighbors, and friends. joe@stjohncpr.comhttps://stjohncpr.com509-991-0550

I volunteered in Spokane County Fire District 8 from 2006 to July 2019 as a firefighter/EMT. From 2014 to 2019 I was Fire Lieutenant. In July 2019, I joined the ranks of Support Services to support firefighters and residents during emergency events while continuing to provide water supply in firefighting operations.

Managed and provided leadership in the following areas:- COVID protections for staff and clients- Safety training, including CPR and First Aid- Procurement- Personnel management- Food Service for clients- Transportation for clients- Facility maintenance- Information Technology- Construction and remodel

Provided transportation for clients in acute withdrawal with the Detox Van. Engaged with Spokane Police and Fire, businesses, residents, and emergency departments to meet client needs.

Senior Manager, General Education, Math and Science (2016 - 2017) Senior Manager, General Education (Math, Science, Humanities, and Social Science) (2013 - 2016) Developed student mentor model from 2 mentors to over 2000 mentors in 11 years Hired and onboarded hundreds of faculty, providing individualized, just-in-time support for students Managed up to 150 faculty members remotely to serve online students with 12 direct reports Increased combined student completion in math and science courses from 69% to 73%, ≈20,000 students enrolled Trained about 300 faculty on managing pipelines based on customer needs using Salesforce Orchestrated semiannual academic meetings for faculty to include training, collaboration, team building, and fun Developed and launched the WGU Online Math Center to provide extra math support with growth mindset Revamped WGU Online Writing Center from 4 to 18 faculty and provided asynchronous models Increased student success in College Algebra from 40% to 52% in just over a year, impacting ≈ 60 students/month Developed new courses in team environment to improve student experience and success Instituted routine, authentic contact with all faculty, listening for needs and recognizing innovations Organized faculty logistics and operations in annual commencement ceremonies Collaborated with stakeholders in multiple departments to solve problems for internal and external customers

Senior Manager, Teachers College, Secondary Education (2010 - 2013)To accommodate our rapid growth at WGU, a new position was formed for me to lead and manage a team of approximately 125 distributed student and course mentors supporting students obtaining online bachelor’s and master’s degrees in teaching and school leadership. Hired student and course mentors. Reorganized college into student mentors and course mentors. Led teams in differing roles of supporting students while increasing problem solving collaboration, finding best solutions for students.Faculty Mentor / Program Manager, Elementary Education (2006 - 2010)Recruited by WGU to become Faculty Mentor for this new online learning institution. Mentored WGU Teachers College students seeking bachelor’s and master’s degrees, many of them obtaining Teacher Certification and going on to a teaching career. Partnered with the Field Experience department as students were placed for Student Teaching. Focused on student success, pace of studies, achieving goals, and graduating.

 Provided elementary instruction in safe learning environment for over 400 students, PK-5 Supervised and developed 28 faculty and staff to teach and serve students Managed $1.25M budget, school fund and federal programs Acquired CCLC grant to help meet student after school needs Developed and maintained facility and grounds to provide safe environment Reported progress in student achievement to Superintendent, School Board, and State of Idaho Coordinated selection and purchasing of new and existing curriculum materials Developed Native American cultural events in partnership with the Coeur d'Alene Tribe