Joseph Bernard Email & Phone Number

Annapolis, Maryland, United States

Design and deliver technical training sessions on educational technology for a variety of stakeholder audiences that have resulted in a 97-99% satisfaction rate on all training opportunities. Create engaging e-learning materials (courses, videos, articles, blog posts) covering a range of educational topics including adult learning theory, language acquisition and talent development. Develop implementation strategies for educational technology rollouts at districts and institutions that include professional development courses, technology coaching sessions and change-management training for C-Suite personnel. Coordinate learning experiences with stakeholders through effective communication, building positive relationships, and ensuring services are delivered on targeted timelines.

Deliver SaaS solutions to new higher education and corporate partners through presentations, on-site visits, and tailored deliverables while carrying a 1.2m quota.Formulate impactful engagement strategies using Salesforce, Clari, and Outreach.IO to drive pipeline growth that saw a 40% increase in engagement activities such as demos, follow-up calls and quote requests. Perform needs analysis for prospective customers collaboratively with team members and directors to multiple layers of stakeholders including C-Suite executives. Nurture post-sale customer relationships and collaborate with Customer Success to uncover new business opportunities. Manage customer implementation phase through interdepartmental collaboration, Gainsight metrics, and serving as the primary touch-point to increase customer satisfaction and renewal rates.

Design and deliver technical training sessions on educational technology for a variety of stakeholder audiences that have resulted in a 97-99% satisfaction rate on all training opportunities. Create engaging e-learning materials (courses, videos, articles, blog posts) covering a range of educational topics including adult learning theory, language acquisition and talent development. Develop implementation strategies for educational technology rollouts at districts and institutions that include professional development courses, technology coaching sessions and change-management training for C-Suite personnel. Coordinate learning experiences with stakeholders through effective communication, building positive relationships, and ensuring services are delivered on targeted timelines.

Create and deliver insightful, streamlined and meaningful training opportunities for stakeholders involving educational technology and best pedagogical practices. Ideate, prototype and synthesize innovative seminars through collaboration with team members, expertise in pedagogical principles and empathy with all stakeholders involved in the training process. Coordinate training opportunities through efficient communication protocols, building positive relationships with stakeholders and delivering services on targeted timelines.Organize and manage client projects on a variety of levels with precision, streamlined and positive communication as well as flexibility. Conduct research on best educational practices and utilize findings through implementation in training opportunities.

Guide the development of the Higher Education program through thoughtful GTM strategies, visionary product iteration and targeted revenue operations leading to a 50% increase in closed-won business. Manage the end-to-end sales cycle of all prospects, including prospecting, discovery, negotiation and closing while carrying a quota of 200k (forecasted to increase to 500k) Collaborate with implementation and customer success teams to manage a book of business of up 30 accounts with a 99% renewal rate and 94% customer satisfaction score.Leverage the organization’s tech stack such as Gong, Zoom and Salesforce to increase demo opportunitiesPresent and facilitate panel discussions as a thought-leader in the Higher Education space through sponsoring and participating in conferences, events and summits hosted by ClassLink and other partners such as SxSW EDU and Educause.

Develop engaging lesson plans for English 1301 and English 1302 students, fostering a dynamic learning environment and increased student participation.Utilize innovative technology, including Chromebooks, virtual realities, and LMS platforms (Canvas and D2L), to enhance student learning experiences and digital literacy.Apply best educational theory and practicum to facilitate meaningful student discourse and analysis, incorporating G-Suite for diverse technological contexts.Assess student writing for depth and merit, guiding them through writing and research processes, resulting in improved skills and understanding.Maintain a positive and uplifting classroom atmosphere, encouraging risk-taking and critical thinking among students for a nurturing learning environment.Advise students on post-secondary matters, contributing to their overall success and informed decision-making.

Galveston

Served as leader for both Dual Credit and Distance Education programs, providing guidance and direction for both strategy and execution of learner-facing initiatives such as bringing the college forward in online learning and eliminating waste in Dual Credit applications. Optimized campus LMS administration, reducing troubleshooting time by at least 50% and improving user satisfaction through proactive support measures such as a ticketing system and website improvements. Supervised two teams of up to five employees through holistic leadership and coaching opportunities that increased student and faculty satisfaction with both programs.Conducted training sessions and workshops for faculty on Canvas and educational technologies, resulting in improvements in technology integration within curriculum.Drove the growth of the Dual Credit program through innovative marketing strategies, community partnerships, and targeted informational sessions, resulting in a 5-10% increase in student enrollment through the 2019-2021 academic years.Conducted extensive research and made strategic budgetary decisions on instructional technology needs, resulting in optimized resources and enhanced learning experiences for students and faculty.

Houston, Texas Area

Facilitate professional development opportunities using active learning principles and design thinking frameworks to encourage pedagogical discourse and refinement among faculty. Conduct one on one technology coaching sessions on Learning Management systems and curriculum mapping that led to more effective learning opportunities in blended and digital learning environments. Conduct extensive research studies on various educational theories and principles to innovate training opportunities such as IDEO and Quality Matters. Evaluate faculty professional development needs through various mediums including interviews, surveys and focus groups which led to drastic improvements of training format and content.

Friendswood

• Create engaging and thought-provoking lesson plans for English 1301 and English 1302 students • Utilize technology such as Chromebooks, virtual realities, Canvas LMS and other related resources to aid in student learning• Employ best educational theory and practicum to facilitate enriching student discourse and analysis of written pieces • Assess student writing pieces for depth and merit as well as aid students through both the writing and research processes • Maintain a positive and uplifting classroom atmosphere that encourages risk-taking and critical thinking among students • Engage faculty at both the secondary and post-secondary level in collaborative efforts that assist in student learning • Advise students on secondary and post-secondary matters

Baytown, Tx

Formulate and implement lesson plans for 11th and 12th grade classes as well as 12th grade Advanced Placement literature and Dual Credit EnglishProvide a safe, secure and positive environment for students to thrive inUtilize various classroom activities to foster critical thinking amongst studentsSupervise student-based literary discussion in the form of Socratic seminar, inner-outer circle and other formatsEngage students in a number of literary topics through thought provoking questioning and discourseExplore different aspects of literature through the use of technology such as Promethean boards, iPads, laptops, etc.Grade student essays, daily work and exams

-Facilitate higher levels of thinking in students by way of utilizing various questioning and instructional techniques-Manage a dynamic and thriving classroom environment through clear instruction and fair decision making-Evaluate student performance and suggest ways to improve their work -Ensure school policies and procedures are enforced

Master Of Business Administration - Mba, Business Administration And Management, General

Master Of Education - Med, Curriculum And Instruction

Master Of Education - Med, Instructional Design

Master Of Arts (M.A.), Literature

Bachelor Of Arts, Literature W/ 8-12 Certification