Joe Binter Email & Phone Number

Batavia, IL, US

Serving as a Principal Consultant and Senior Atlassian Administrator. In this role, I've been the primary consultant for multiple simultaneous Sr. Atlassian Admin projects, overseeing Jira and Confluence administration across various projects and clients. My expertise includes Jira Migrations, Projects, Workflows, Release Management, Test Management, and.

• Senior Atlassian admin working on migration team
• Migration of projects from Trello, Asana, JIRA Data Center and JIRA Cloud into JIRA Cloud
• User and Security setup and admin
• Testing of 3rd party plugins
• Jira Software Development and Jira Work Management Projects
• Advanced and complex screen, field, screen, security, notification, workflow and project schemes

Louisville, CO, US

Serving as a Senior Atlassian Administrator in Technical Operations, Support, and Compliance from November 2017 to July 2023. During this time, I have been responsible for the administration of Jira Service Manager, Jira, and Confluence. I've taken a leadership role in coordinating and overseeing production support and compliance operations using Jira.

Lisle, Illinois, US

During my tenure as a Senior Atlassian Cloud Administrator from April 2022 to January 2023, I had the privilege of making a meaningful impact within the organization. I successfully developed a custom JIRA Scrum project template, encompassing screens, workflows, fields, and boards, optimizing project management processes. My expertise extended to project.

Chicago, IL, US

During my tenure as a Senior Atlassian Administrator from January 2019 to May 2019, I spearheaded a seamless migration initiative from on-premises Jira to Jira Cloud and concurrently migrated on-premises Confluence to Confluence Cloud. This complex project involved over 100 projects and spaces, where I implemented advanced custom workflows, screens.

Chicago, Illinois, US

As a Senior Atlassian/JIRA Cloud Administrator from January 2020 to May 2020, I made a significant impact by enhancing JIRA installations, streamlining processes, and ensuring standardized practices. I developed custom Scrum and Kanban project templates, encompassing screens, workflows, fields, and boards, facilitating efficient project management. My role.

Arlington Heights, IL, US

As an IT Operations Consultant at SVM, a Blackhawk Network Business, I had the privilege of contributing significantly during my tenure from November 2015 to June 2018 in Woodridge, IL. My responsibilities encompassed various facets of IT operations, including Omni Channel eCommerce for payment card orders and driving production process improvements. I.

Warrenville, IL, US

• Perform in leadership, management and technical roles for a software and consulting services company.
• Primary responsibilities include direct participation in and oversight of all production client operations and interaction.
• In addition to leadership roles, I also participate at a very technical level and am on par with developers, QA and DBAs.
• Leadership and participation in teams including: Global QA, Net Support and Data Center Operations, Global Production Support, Global Operations Support, Development Technology Operations, PCI Information Security/Risk.
• Direct the activities of project support staff and sub-contractors and responsible for ensuring appropriate resources are allocated and maintained to facilitate the successful completion projects and engagements
• Responsible for support of international and nationwide clients in multiple countries/markets.

Hanover, MD, US

• Senior Consultant
• Performed in the role of management and business technology consultant for a managed care company on the External Web Team to help them achieve strategic, short-term and long-range e-commerce goals.
• Participated in the implementation of the Internet/extranet projects and aided in the coordination of efforts across IT functions to support company's e-business strategy.
• Investigated and leveraged technology to enhance Web customer service experience.
• Participated in the development of channel strategies, architecture, infrastructure requirements, and information technology with the sales, and operations teams collaboration to ultimately fulfill E-commerce business.
• Participated in all aspects of Web systems (intranet and extranet) projects including design, construction, release, and maintenance.

• Senior Consultant
• Improved business processes and supported critical business strategies by directing the development, implementation, and maintenance of workers compensation business applications systems.
• Formulated business systems architecture plans, estimated costs, and ensured projects met strategic goals. Relied on extensive experience and judgment to plan and accomplish goals.
• Performed a variety of tasks, including leading and directing the work of others.
• Hosted sessions for requirement gathering to take from the qualified idea stage to the detailed requirement. A wide degree of creativity and latitude was provided.
• Created UML use cases diagrams and Visio for creation of UML documentation.

• Project Manager
• Improved business processes and supported critical business strategies by managing the development, implementation, and maintenance of the workers compensation business systems.
• Led multiple projects and oversaw developers to ensure that specifications were met. Led and directed the work of a team of 18 members.
• Hosted design sessions to determine technical and functional requirements.
• Facilitated the resolution of design issues.
• Reported to top management.

Lead consultant engaging clients in insurance and telecom industries. Clients included but not limited to CNA Insurance and MCI/Worldcom.

Many software, consulting and training duties performed for Anderson Consulting and Arthur Andersen Tax and Audit Divisions. Training Management, Course Development, Hospitality Industry Management and many other projects.

Ms, Computer Science

Bs, Computer Science