Joe Brockman Email & Phone Number

Minneapolis, Mn, Us

Greater Minneapolis-St. Paul Area

• Facilitated the creation of both short and long-term corporate IT strategy to support the demands of our complex and growing business environment• Built a best-in-class department by recruiting, retaining, and developing talent from both within and outside the organization. Team recognized for exceeding all annual performance targets each of the past 4 years• Lead a cross-functional team to select, build and deploy new Magento e-commerce platform leveraging third party partners in a hybrid cloud solution, integrating with legacy ERP system• Improved IT engagement and cooperation throughout the organization by increasing outreach and co-sponsorship of objectives with other branches and departments• Selected, procured, and implemented helpdesk management software to create and manage KPI's for the IT team, justify staffing levels, and increasing engagement between IT team and employees• Developed and monitored IT budget to ensure costs were managed and necessary expenses were accounted for• Provided project management for IT projects to ensure projects completed on time and in full• Deployed Customer Relationship Management software to provide sales people easy access to necessary customer information and flexibility to adapt as necessary• Reduced Telecom expense bills by over 30% leveraging both technology and vendor management/negotiation• Selected and deployed business intelligence platform to replace aging reporting software, integrated system with existing stack to improve data integrity and usability and support data-driven decision making• Deployed managed multi-site wireless infrastructure to prepare for scanning technology across all company warehouses

Oakdale, Mn

• Led IT Team which included Network/System Administrators, Database Administrators, and Data Analyst responsible for all systems, infrastructure, reporting, and BI• Provided vision, strategic direction, and maintenance of systems and infrastructure supporting 10 facilities and nearly 1,000 users• Hired, trained, and mentored team members; conducted bi-weekly meetings to ensure objectives and projects were on-time, on-budget, and completed in full• Engaged with customers, vendors, stakeholders and business leaders to ensure all operational needs are met in the best available method while staying under budget• Maintained and ensured compliance with software contracts for entire organization• Research, implement and deploy $750,000 VMWare system and infrastructure for use in a high availability SaaS product line• Collaborate with business units on several projects to utilize technology to improve business processes and solve business problems• Coordinate and manage all IT aspects of new facilities and office moves, including circuit installation, building wiring, office/cubicle design, and other facility specific needs • Created and maintained over 250 SSRS reports used by all departments and external customers including accounting, brokerage, operations, and the executive management team• Coached and developed staff to meet annual objective goals and grow within department by learning new technologies

• Grew infrastructure and enterprise systems to meet growing business demand from 12 servers to over 100 servers• Research, propose, and deploy Commvault Simpana backup system to increase reliability, improve recovery time and provide better data retention• Implement network monitoring tools to examine performance and potential issues utilizing open source tools• Evaluate, install, and maintain all networking devices including ASA/Pix Firewalls, Cisco routers, switches, and access points• Various miscellaneous tasks including creating SSRS reports, building security systems, user/IT training, and software updates• Implement, manage, and maintain all server systems including SQL Server 2008/2012, Exchange 2003/2007, Server 2003/2008/2012, Dell and EMC SAN's, and Active Directory

Create and maintain user accountsImplement and maintain MRTG network softwareSetup and deploy Windows 2003 serversManage and maintain backup system

Develop/maintain web/database systemsTroubleshoot and maintain client/server IEP systemInstall, troubleshoot, and maintain workstations and network devicesPerform other technology related tasks

Master Of Business Administration (Mba), Business Administration And Management, General

Bs, Computer Information Science

Activities and Societies: National Science Foundation Scholar, Deans List, Tau Kappa Epsilon, Association of Computing Machinery

Diploma, General