Joe Carter Email & Phone Number

Scottsdale, Az, Us

Scottsdale, Az, Us

Tempe, Arizona, United States

-Successfully manage all phases of single-family home rental projects from acquisition, renovation, and rental, ensuring on-time and on-budget project completion in a market with 10,000+ properties. -Develop and execute strategies that reduce operational costs by an average of 12% by implementing streamlined procurement and resource allocation processes. -Establish strong relationships with market leadership, contractors, and vendors promoting an atmosphere of collaboration, resulting in smoother project execution and quicker response to market demands. -Drive market performance improvements by strategizing and executing projects that enhance property values, reduce vacancy rates, and boost rental income.

Scottsdale, Arizona, United States

- As the project manager on the ground, I ensured project delivery and onboarded 25 new properties, growing the market from 40 to 65 homes, a 62.5% increase for the market portfolio. - Assisted in all phases of onboarding new homes within the Scottsdale, Paradise Valley, and Sedona markets, working cross-functionally on a daily basis with Design, Operation, and Hospitality teams to ensure homes are passed off on time and within budget. - Worked strategically with the Owner Experience and Field Teams to offer a consistent and valuable brand expectation to homeowners and guests, minimizing complaints by almost half with new properties. - Successfully navigated in a start-up culture, and was able to produce measurable results in an everchanging business landscape.

Scottsdale, Arizona, United States

- Independently managed all aspects of home care for a $30 million portfolio of 50+ homes, townhomes, and condos in the Scottsdale and Paradise Valley area.- Proactively anticipated and resolved any potential homeowner or guest escalations through regularly scheduled inspections at properties reducing issues up to 70%.- Resolved any maintenance related matters personally, or by communicating directly with the appropriate vendors to make sure concerns were being solved with high quality and efficiency.- Spoke directly with homeowners to keep them up to date on day to day operations of their property and to resolve any owner needs.

Breckenridge, Colorado

- Actively interact with owners through multiple avenues of communication such as face-to-face meetings, over the phone and email about the best way they can maximize their ownership.- Collaborated constantly with other departments to make sure all tasks are finished and daily operations ran smoothly.- Willingly took on tougher guest experiences or elevated situations to provide excellent customer care, and to deliver solutions to distressed owners and guests. - Trained and mentored new employees giving them the skills to become the best customer service agents they can. - Wrote monthly articles included in the Breckenridge Grand Vacations Newsletter keeping our 45,000+ owners informed on travel opportunities.

Breckenridge, Colorado

- Helped our owners successfully book their week, resort amenities, transportation and any other necessities to enhance the vacation experience. - Assisted on extra project work or outstanding assignments within our office using excellent organizational skills to maintain a high quality of work. - Booked Fractional Ownership preview tours for existing owners which produced sales.

Fort Collins, Colorado Area

Edina, Mn

- Assisted colleagues in a fast-paced environment with filing customer data in an online database for organizational and time management purposes.- Updated all social media accounts such as Twitter, Facebook, and LinkedIn daily increasing traffic by 85%. - Conducted web-based market research to write daily financial articles to keep the company’s 5,000+ readers informed.

Excelsior, Mn

- Managed a team of 10 people through excellent communication skills who helped rent kayaks and stand-up paddle boards to customers for use on the lake. - Managed paychecks of all employees, created the work schedule, and recorded all hours of each employee on a weekly basis. - Right hand man to my boss and made sure daily activities would run smooth and was the main contact point between the establishment and the rest of the employees. - Made certain that customers learned the basic techniques to ensure that they had a fun and stress-free experience while out on the water.

Excelsior, Mn

- Made sure that office clothes such as scrubs were cleaned and ready for use by doctors for the next day of surgery. - Made sure that office and operating spaces were cleaned and in top shape for future use by patients. - Industrially disinfected and cleaned surgical tools such as scalpels and excavators for future use by doctors.

Bachelor Of Science In Communication, Business Minor, Communication, General

Education record