Joe Steed Email & Phone Number

Kansas City Metropolitan Area

Key Account Manager / New Business Development Manager. Midwest.

Dallas/Fort Worth Area

Senior Sales Account Management in Midwest (NE, IA, MO, KS, IL, AR, OK)

Edmond, Oklahoma

Multi-Unit District Manager for Braum's Restaurants in Edmond (Oklahoma City), OK area. Braum's Ice Cream and Dairy Stores is a family-owned and operated chain of over 285 fast-food restaurants and grocery stores based in Tuttle, Oklahoma.

Kansas City, Missouri Area

In charge of developing new market in Kansas City market area for Qdoba Mexican Restaurants.

Kansas City, Missouri Area

• Key Achievements:
• Consistent achievement of sales, profit, customer service and operational goals in managing up to 12 Convenience Store/Restaurant/Fuel Station/Travel Center complexes.
• Consistently recruited, hired, developed and promoted unit and multi-unit managers.
• Opened new ground-up and remodeled locations.
• Designated Training Manager for new Region Managers.
• Licensed ServSafe Instructor and Proctor.Multi Billion $ Fuel/Food Service/Convenience Store/Travel Center chain. Manage full P&L for up to 11 Pilot/Flying J Travel Centers including 4 franchised and 7 company.

Midwest / Southeast U.S.

• Key Achievements:
• Served as first Corporate Director of Customer Service for BabiesRUs division after ToysRUs acquired Baby Superstore. In that role, developed industry leading customer service programs including mystery shops, consumer.
• Developed innovative marketing programs and operational strategies that resulted in industry leading Baby Registry program performance and results.
• Created and implemented key manager and team member training programs that consistently improved customer service, operational results, and key store sales/profit metrics.
• As Corporate Manager of Labor Planning, developed winning strategies for stores to effectively forecast, schedule and control labor costs.
• In role of District Manager, directed field operations for up to 17 ToysRUs and BabiesRUs stores in up to 9 states in Midwest, Southwest and Southeast United States; consistently achieving sales, profit, operational.