Joe Denave Email & Phone Number

Greater Orlando

• Create and deliver sales technical product presentations • Built long term business relationships with Fortune 10 companies and all levels of staff• Helped put Lightbits in the cloud and became familiar with AWS and Azure cloud computing platforms and services, including deployment, management, and troubleshooting.• By working with my customers and development I gained an understanding of product development processes and ability to collaborate with cross-functional teams to improve Lightbits and our customers experience.• Conducted many technical discovery and validation sessions to understand customer environment and needs and develop tailored solutions.• Gained a greater understanding of the sales process and successfully helped manage a healthy business pipeline including lead generation, qualification, and forecasting• manage customer relationships and develop long and short-term strategic account plans• worked with various opensource producs including multiple Linux flavors, OpenShift, k8s, containers, Openstack, KVM, ProxMox, NMVe/TCP, and other software defined storage solutions

Orlando, Florida Area

• Create and deliver technical product presentations and/or training sessions to large groups of partners and/or customers (100+ attendees) • Participate in the consultation to prospective customers and/or product capability assessment and validation as it applies to the technical sales process; • Build long term business relationships and be seen by Nutanix channel partners as a trusted and valued resource; • Work with Nutanix Regional SE Manager to drive field pre- and post-sales alignment and engagement with partners. • Collaborate with the channel sales and field marketing to plan, deliver and manage effective demand generation campaigns with partners. • Maintain relationships with technical resources at all levels of a partner and customer organization • Nutanix Sizing expert and trainer • Can demo, architect and present on Calm, Flow, Era, Prism, PC, HCI, X-Play, X-Fit, Clusters, DX, and speak to the various hardware configurations (I also know the Portfolio 2.0 products) • Deployed Nutanix clusters for POC and production via various Foundation Mechanisms • Conducted NCSE-core, NCPI and other training for partners and customers • Able to convey they value of a hybrid cloud environment with AWS or Azure and how Nutanix plays in both worlds • Covered for AE/CSM for sales events – ran booths on my own and have done multiple events pre and post covid • Established relationships with aNutanix partners and their customers to help them actualize our solutions • Show the customer that I understand their pain and I have been there and that we can really help because I have seen both sides of the fence as I was a customer for many years before I worked at Nutanix

Orlando, Florida Area

• Responsible for managing and implementing corporate IT initiatives for one of the largest vacation ownership companies with multiple locations and annual revenue of approximately $3 billion• Organized I/O functions to better understand other department transactions and support business goals• Manage a 15-person (on shore and off shore) Systems Engineering team with skill levels ranging Associate Engineers to Architects. Reported to AVP of IT• Manage work queue for my team including, project work and prioritization, tickets, escalations and customer satisfaction• Manage time tracking, salaries, semiannual reviews, promotions, development plans and personnel issues• Manage IT vendor relationships, negotiate related contracts, and create annual IT business plan including a multi-million-dollar budget reflective of corporate and business unit initiatives• Manage Infrastructure/operations licensing (MS EA, Nutanix and VMware).• Established and tracked KPI for admin and engineering teams and worked with associates one on one to ensure these were S.M.A.R.T.• Led numerous enterprise projects including the deployment of SCCM, Desktop Authority, Windows 2003 replacement, Office 365 tenant migration, Nutanix deployment, and SharePoint 2007 upgrade • Worked with top Microsoft engineers to design a greenfield domain including new forest, PKI, Bitlocker, ADMS, KMS, etc.• Part of the team that led the migration of the Vistana OU from Starwood’s domain to ILG’s domain including VMware hosts, hundreds of servers, 5000+ users and workstations using MMAD and other tools • Worked with IT security to create and maintain a PCI compliant environment• Brought VMWare patching in house from 3rd party vendors saving $50k+/year in OPEX• Provided operations management, including security, backup/recovery/disaster planning, off-hours staff coverage and remote site I/O support

Orlando, Florida Area

Vistana was acquired by ILGManaging the day to day activities of a division of a Fortune 500 company. This includes managing PCI compliance, managing Unix and Windows systems admins, as well as database admins. I also am responsible for maintaining SLAs and expansion of our infrastructure and data centers.

•Manage a 24-person IT Department, including helpdesk, technicians, admins and engineers•Created project plans for all major projects, Assigned and delegated tasks and made sure projects were completed on time•Manage time cards, time off, budgets, salaries, reviews and personnel issues•Created the project to remove outsourced Exchange environment to an internal server running Exchange 2007 Managed project and assigned tasks, did hands on work to insure completion•Manage and work with Active Directory, group policy, DNS, account management across platforms•Manage and configure the Cisco infrastructure (Catalyst class chassis and fixed as well as Nexus 5000) •Serve as point of contact for vendors and manage multiple vendor relationships•Manage and configure the Fortigate perimeter devices (security, UTM, VPN etc.)•Oversee all operations at data centers in Orlando, Jacksonville, and Raleigh, NC•Perform network security hardening on SSL sites, SFTP/FTPS servers and vulnerability scanning with Nessus•Responsible for IDPS system. •Planned and deployed Cisco 2500 controller and lightweight access points across the WAN. •Stood up multiple new locations in various cities and countries on via Metro-E or VPN•Hiring manager for the helpdesk, IT techs and network admins and engineers•Setup, deploy and manage multiple Isilon Clusters as well as EMC VNXes and NetApps•Planned and implemented hot disaster recovery site and Data Domain Backup devices•Created IT Department SLA and kept a 96% or better SLA response time and 99.9% uptime•Planned and managed the deployment of an HP C7000 running ESXi as well as a UCS running Windows 2012 •Created documentation security, hardware configuration, Network Diagrams and other infrastructure-related items•Created project plans for Proofpoint, F5 load balancers, Radware load balancers and Still Secure Protect Point IDPS deployments. Handed out tasks to complete the projects, worked hands on as well to insure completion.

Designed, implemented and managed an IT infrastructure composed of 35+ Dell/Windows servers including multiple IIS web farms, multiple 2000-2008 SQL servers running as 2003 and 2008 virtual serversLed and provided technical assistance to the project team that migrated ISI from a single Exchange 2000 server to a multi-server Exchange 2007 environment.Served as technical project manager for ISI’s move from Winter Park to OviedoPlanned and served as project manager for our datacenter moveServed as project manager for the 2000-2003 domain migrationSet up a redundant co-location facility after the move to Oviedo containing redundant production class servers for automated failover in a disaster scenario using BGPCreated a Cisco IPSEC VPN for the on-call team and used this VPN and additional bandwidth to set up a telecommuting program for the product development department Managed the annual IT budgetManaged network security including multi-layer firewalls and both server and client side antivirus, anti-spam/encryption and anti-spywareWorked with other departments to provide “World Class” IT service using AMA guidelinesAligned the IT department’s objective with the corporate strategy