Program management, student advising, event planning, curricular scheduling & development, orientation and onboarding, admissions, technology liason and support for iSchool student services.• Developing a weekly webinar series to offer orientation in a "flipped classroom" format to account for COVID-19 restrictions.• Directing a team of 12 colleagues and 10 student volunteers in planning and execution of annual departmental graduation for 1,600 students and guests. This includes reimagining Convocation in an online format to account for COVID-19 restrictions (2017-2020).• Cultivating an community of online and residential students through technological innovations including the use of Microsoft Teams as both a social and academic support.• Co-developing the Student Data Privacy guidelines for UW Advisors through work with the Online Advising Working Group• Leading a team of 1 faculty and 6 students in writing and developing a 40-page chapter in a 250-page long accreditation document submitted to the American Libraries Association.• Coaching a team of 12 peer advisors to provide innovative student supports including emergent "group advising" sessions through online platforms.• Advising a population of 380 MLIS students and 50 PhD students across fee-based and state-based budgets.• Consulting lead for advising-related technological issues encountered by iSchool Student Services, including needs assessment and analysis related to calendaring and video conferencing.

Academic Advisor for the Master of Library and Information Science program at the University of Washington, Seattle.• Providing advising to 350 students across their time in the program, including orientation, degree planning, capstone, internships, professional development, tracking academics to future career goals and graduation.• Leading the orientation and on-boarding of 150 students annually over a 3 day event, including faculty and student panels, student receptions,• Directing a team of 12 colleagues and 10 student volunteers in planning and execution of annual departmental graduation for 1,500 students and guests. • Developed a series of six "pre-orientation" live webinars to 150 incoming students in a flipped classroom format, preemptively reducing prospective student inquiries.• Working as a member of the Graduate & Professional Academic Advisors' Executive Board to contribute to shaping University policy for graduate students. • Serving on a departmental admissions committee by reviewing, evaluating, and issuing decisions on 300 prospective students annually.• Supervising a team of 12 peer advisers and one program coordinator for student support.• Maintained a departmental budget and its distribution.• Providing curricular analysis using Tableau dashboards and other analytical tools in support of the Academics unit as well as the departmental program committee.• Developing professional relationships with an advisory board of domain experts and obtaining their feedback for further curricular recommendations relevant to the field.• Redesigning Canvas Student Handbook for current and incoming students for increased accessibility and applicability to different points in the student life cycle. • Maintaining current and prospective student documentation on Canvas as University policies shift.

• Managed a caseload of 565 students undecided in their major, including recently admitted transfer students.• Multi-modal engagement with students: "drop in" 10 minute sessions, 30 minute long one-on-one sessions, individual and list-based e-mail messaging, phone conversations, and via online chat application.• Using EARS, DARS, and the SDB for information retrieval as well as interactive course-planning and decision-making tools during live advising sessions• Led students through Admissions & Orientation activities and advising sessions.• Presented a case study workshop to 15 Undergraduate Academic Advising staff to evaluate and exchange methods for engaging with the population of students rejected from capacity constrained majors.• Developed educational materials for advisers and students to aid the growing population of students unable to pursue capacity constrained majors related to technology.• Mentored a Husky Leadership Certificate student participant.• Served on four committees addressing concerns for particular populations: international students, transfer students, low-scholarship students, and students rejected from impacted tech majors.• Participated in the Undergraduate Academic Affairs Mentoring Community as a co-mentor, including throwing a networking event for newly hired professionals in student affairs in Autumn 2016.

• Collaboratively developed education pathways with undergraduates to enable graduation and other scholastic success.• Lead advisor and technical support for Plenum, an undergraduate research publication in UW's Department of Geography• Data access and analysis using EARS, DARS, SDB, and EDW for information retrieval related to student and departmental goals. • Advising students on future pathways through graduate school and other professional development programs• Handling phone and e-mail requests for assistance with professionalism and a cheerful demeanor.• Management of the undergraduate listservs, "geogu-l" and "jobs4geogs." • Authoring reinstatement and satisfactory progress letters. • Web management and content production using a CMS atop LAMP architecture• Maintaining alumni database.

• Devised original curriculum for "Geography 277: Geographies of Cities." • Coursework focused on a history of urban geography which is later tied into socio-technological developments of social media and other augmented reality software. • Performed all lead instruction duties: teaching, research, grading, and accessible office hours.

• Founded and led project management for Social Media Lab (SoMe Lab) at the University of Washington, managing a $1 million National Science Foundation grant and $75,000 in additional funding.• Managed inter-university collaboration on a free/open source software package for social media retrieval, storage, and analysis across three groups of stakeholders at Clemson University and the University of Washington.• Designed durable processes to decrease meeting times by 50% and encourage faculty and researchers at the Social Media Lab to remain focused and productive.• Produced documentation to train 30 researchers in the use of Social Media Lab software, including data collection and analysis using a MongoDB backend.• Organized six faculty presentations, including airfare, travel arrangements, hotel arrangements, one-on-one meetings, roundtable discussions, and the final talk.• Produced slides and presented 10 conference papers (8 refereed) to audiences of 50-100 people.• Organized and participated in 6 international workshops, including personnel, content management, and travel logistics for the Hawaiian International Conference on System Sciences, the Association of Internet Researchers, and the American Association of Geographers.• Leveraged exceptional written skills as lead author of 3 white papers and a thesis.• Employed ArcGIS, R, Microsoft Office Suite, and Adobe Creative Suite to analyze data and produce related visualizations to communicate project goals and outcomes.• Utilized Python, MongoDB, and MySQL to manage social media data collection & analysis.• Developed and managed websites (HTML, CSS, JavaScript) for 5 departments at UW.• Provided technical research consultation for web, mapping, and statistical software.• Edited manuscript, The Geoweb and Geography: (Re)Thinking Research in the Advent of Big Data, organizing contributions from 17 authors and 3 editors, under contract to produce a manuscript of 95,000 words.

• Providing computer consultation to students, researchers, and faculty in face-to-face, telephone, and e-mail venues. • Supporting clients with Wordpress, MySQL, ArcGIS, Microsoft Office Suite, Adobe CS, R, and troubleshooting general computational issues. • Developed educational workshops for ArcGIS, analysis of the American Community Survey, Zotero, and Wordpress.

• Served as a teaching assistant for a wide variety of classes: Introduction to Globalization; Introduction to Geographic Information Systems; Urban Geographic Information Systems; and GIS Workshop (a capstone, collaborative course involving small teams working together with local community groups)• Led 3 classes of 40 students in teams of 5 to produce needs assessments and workflows for collaborative community mapping projects.

• Used ArcGIS to produce spatial analysis, interative participatory mapping, geospatial and statistical visualizations• Produced policy recommendations on pesticide drift stemming from research