Joe Harmon Email & Phone Number

Churchville, New York

• Supervise, direct, evaluate, and mentor IT department staff of 11 technicians• Assist and advise the Director of Information Technology in strategic planning, policy development, implementing NYS education law 2d, cybersecurity initiatives and development of the annual IT department budget• Member of District Instructional Resources and Data Governance Executive Steering committees• Responsible for capacity planning, system availability, cybersecurity, disaster and backup recovery• Ensure a robust, stable and secure IT environment for nearly 5000 users• Supervise, plan and coordinate activities of service and equipment vendors to install, maintain and troubleshoot IT systems• Design and present professional training programs for IT and district faculty and staff• Focused on continuous improvement and increasing IT value to the District

Churchville, New York

• Performing duties as network/systems administrator in an environment with 5000 users• Work closely with Director of Technology to make recommendations for current and future system upgrades, maintenance and replacement equipment• District IT project manager during 8 month, $800k+ dollar network infrastructure replacement project which encompassed 5 schools, 100+ switches, 200+ Wireless AP’s, firewall and core routers• District IT project manager overseeing $300k+ dollar replacement of enterprise SAN/VMware system to hyper-converged Nutanix infrastructure• Work closely with IT team members to provide top tier end-user support• Work closely with service and equipment vendors to maintain and troubleshoot IT systems• Administer and maintain Google Apps for Education (G Suite) and related SaaS services• Monitor, maintain and troubleshoot all physical and virtual server systems, enterprise data storage systems; Cisco switches, routers, firewall, wireless and VoIP phone systems• Package, test and deploy software and applications across the district network

Churchville, New York

• Install and maintain workstation hardware, software and peripheral equipment• Troubleshoot Ethernet/data-port connectivity• Maintain IT service and inventory databases• Advanced computer/network troubleshooting and end-user support• Package and deploy software across the district network• Setup, test and repair Cisco VoIP phones• Server, switch and UPS hardware maintenance• Cross-connect network switch ports• Install and maintain wireless access points• Provide desktop application support and Android/iOS device configuration and support• Configure and maintain Microsoft video streaming server for student video production club• Provide IT staff with advanced SMART board and Notebook training and troubleshooting

Rochester, New York

• Provided audio-visual equipment and training for faculty and staff• Maintained audio-visual equipment inventory database• Webmaster for Monroe H.S. school website• Developed and co-taught video production class for 11th & 12th grade students• Produced videos for Monroe H.S. and Rochester City School District communications department• Produced several pieces that have been featured on the Students First TV program• Produced piece that was awarded “Video of the Day” on Schooltube.com• Developed and maintained web-based equipment/room reservation system• Developed and maintained web-based virtual classroom e-Learning website for Rochester City School District and provided professional development training for staff.

Graduate Certificate, School Technology Leadership

Bachelor Of Science (Bs), Business/Managerial Economics - Information Systems

Curriculum includes courses in Data Communications, Networking, Project Management, Systems Design and Computer Security.

Associate Of Arts (Aa), Interdisciplinary Studies

Humanities curriculum including courses in Instructional Design, Management, Computer Information Systems and Media.

Education record