Joe Joyner Email and Phone Number
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Experienced leader and consultant with 20 years experience in a broad spectrum of roles including change management, sales, leadership development, and human resources.
Salesforce
View- Website:
- salesforce.com
- Employees:
- 83776
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Director Of Learning And DevelopmentSalesforceFrisco, Tx, Us
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Senior Manager - Change, Enablement & AdoptionSalesforce Dec 2021 - PresentDallas, Texas, United States- Oversee complex change programs, including enterprise-wide transformational programs- Manage cross-functional teams to contribute to the development of impact analyses for highly complex programs to establish the complexity of the change- Lead project teams comprised of both communications and training resources, ensuring the successful execution of the end-to-end change strategy- Proactively identify and develop improvements to the enablement and change management strategies & methodologies - Work closely with project teams and business partners across the company on learning and change programs, establishing a trusted advisor relationship, and educating them about the value of change management- Deliver executive presentations and lead the resolution of risks and issues relating to the change management work
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Principal Consultant - Organizational EffectivenessSlalom Feb 2020 - Dec 2021Addison, Tx- Delivered value to clients through consulting by building solid stakeholder relationships with clients and others and aligning them to achieve client goals- Designed effective organizational change, learning, organizational design, communication, and talent management programs to drive business results- Conducted readiness assessments, evaluated results, and presented findings in a logical and easy to understand manner- Evaluated benefits and risks of a solution’s feasibility and functionality- Created and managed measurement systems to track adoption, utilization, and proficiency of individual changes- Identified resistance and performance gaps, and work to develop and implement corrective actions -
Vp, Human Resources Manager - Manager Excellence ConsultantBank Of America Nov 2018 - Feb 2020Plano, Tx- Provided targeted HR support for 200+ executive, mid-level, and frontline managers- Created annual strategic plans in partnership with HR stakeholders to drive enterprise priorities- Leveraged HR data to accelerate progress on key strategic priorities such as organizational health, diversity, and talent management; increased manager survey results by 21% - Provided ongoing coaching and support to managers through via monthly coaching and skill-building sessions -
Vp, Sr. Learning Manager / Hr Service Delivery ConsultantBank Of America Mar 2016 - Nov 2018Plano, Tx- Managed operations, portfolio tools, and reporting for the Delivery organization with 88,925 delivery hrs and 6,603 sessions supporting over 124,000 learners- Reduced travel cost by $140,000 from 2016 (38% YOY) by implementing strategic location decisioning and interactive mapping- Implemented change management initiatives across Learning and Leadership Development teams including new technology, financial transparency, and capacity management- Produced client-centric reporting to identify key trends for executive leaders- Simplified vendor delivery calendar by ensuring 100% billing accuracy, mitigating operational risk, and reducing file size by 41%- Created Instructor Readiness Tool to analyze KPI trending to improve performance
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Vp, Learning ManagerBank Of America Sep 2009 - Mar 2016Plano, Tx- Managed Tech & Ops training team of 10 Instructors, 1 Coordinator, and 1 Analyst- Consulted with business leaders and stakeholders on design, development, implementation, and evaluation of learning needs- Created and executed improvement plans to maintain an average of 95.8% for L1 scores- Partnered with project teams and peers to increase organization’s seat utilization by 21% - Created measurement system to reduce content preparation for Instructors by 44%- Developed analytics and measurement reporting system to identify performance gaps
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Sr. Learning Consultant / InstructorBank Of America Apr 2007 - Sep 2009Plano, TxLearning Consultant – Global Learning / Centralized Sales- Consulted with LOB executives to evaluate and address learning needs- Designed training materials reflecting updated procedures/regulatory requirements - Executed the training plan for Centralized Sales new hires- Established measurement criteria to evaluate effectiveness of the training program- Developed 14 advanced role-play scenarios used for training new hiresSr. Instructor – Global Learning / Centralized Sales- Recognized SME on mortgage sales, technology, and banking fundamentals- Mentored new facilitators to enhance delivery and improve engagement - Led role-play call simulations to improve conversation flow and sales conversion- Managed content edits pertaining to operational changes for multiple channels
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Vice President / Sales LeaderCountrywide Jan 2006 - Nov 2006Chandler, Az- Managed an outbound sales team consisting of 22 mortgage originators- Implemented performance management routines to drive superior results- Observed and mentored team to improve performance and increase production- Consulted with lead generation team to ensure higher conversion rates- Partnered with fulfillment team to ensure quality monitoring of loan applications
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Mortgage Loan OfficerCountrywide Oct 2004 - Jan 2006Plano, Tx- Maintained a conversion rate over 20% (double the division average)- Trained and mentored new hires on products and sales techniques- 2006 Sales Conversion Award- 2005 Sales Excellence Winner for superior sales results
Joe Joyner Skills
Joe Joyner Education Details
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Business Administration
Frequently Asked Questions about Joe Joyner
What company does Joe Joyner work for?
Joe Joyner works for Salesforce
What is Joe Joyner's role at the current company?
Joe Joyner's current role is Director of Learning and Development.
What is Joe Joyner's email address?
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What is Joe Joyner's direct phone number?
Joe Joyner's direct phone number is +197261*****
What schools did Joe Joyner attend?
Joe Joyner attended University Of North Carolina At Chapel Hill - Kenan-Flagler Business School, East Carolina University.
What skills is Joe Joyner known for?
Joe Joyner has skills like Banking, Leadership, Mortgage Lending, Mortgage Banking, Risk Management, Credit, Residential Mortgages, Process Improvement, Relationship Management, Learning Management, Project Management, Human Resource Development.
Who are Joe Joyner's colleagues?
Joe Joyner's colleagues are Anshuman Singh I Csm, Safe, Keara Cho, Chandler Cotten (Boyd), Laurence Choe, Keri Millstein, Krystal Pomerville-Meek, Fatma Ramadhani.
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