Joel Bowles Email & Phone Number

With over 20 years of IT leadership experience in Fortune 100 companies, I bring a comprehensive skillset. I excels in operational management, development, and process improvement, leveraging strong analytical and problem-solving skills. A customer-focused approach coupled with exceptional business acumen defines my work. I am adept at using data to drive results, manage budgets, and oversee practical operations. My proven track record of leading cross-functional projects and building high-performing teams further strengthens my qualifications. Furthermore, I possess an in-depth knowledge of IT Service Management (ITSM) tools and hold multiple ITIL certifications, including expertise in ServiceNow platform configuration, implementation, and management.​​In my current role, I lead all "Go To Market" (GTM) activities for INRY's Enterprise and Commercial customers as the GTM Director. Drawing on my demonstrated success in developing strategic plans and achieving results, I ensure a smooth customer onboarding process and maximize value for INRY's customers. My commitment remains steadfast to customer satisfaction, fostering innovation within the organization, and empowering my team to reach their full potential.

Listed skills include Business Process Improvement, Servicenow, Itil, Team Leadership, and 27 others.