Joel Burns Email & Phone Number

Denver, Colorado, United States

Product lead for Salesforce at luxury subscription travel company generating $350M in annual revenue. Launched tools for Vacation Experience team to reduce time to manage trips by one third.Overhauled real estate agreement process to cut approval times in half, ensure SOX compliance.

Led ongoing product development of proprietary content ingestion and syndication platform. Adapted platform to support ingestion of all licensed, third-party content, totalling over one thousand feeds, and management of over one thousand syndication feedsWorked with business development, business and editorial leads, and internal and external product teams to meet audience and partnerships goals

Denver

Led product team and designer responsible for company-wide publishing tools, (creation, curation, programming, ingestion and syndication). Responsible for product strategyManaged product transition from legacy products to go-forward tools and platforms

Denver, Colorado, United States

Product lead for the proprietary content management system used by all brands to publish content, manage contributors and serve the front end. System maintained over ninety websitesMulti-tenant platform managed publishing, programming, payments and site rendering

Greater Denver Area

I led creation and development of eight contributor network programs across AOL brands.Conducted market research to determine build versus buy, inform product strategy. Led product development to onboard external contributors, publish content, report metrics and pay contributors (including performance-payment model) Collaborated with editorial and business leads across eight AOL brands to define programs, payment models, and operations; worked with engineering on product development – including zero-to-one release of editorial assignment desk – resulting in doubling content production.

Denver, Co

I oversaw the UGC publishing platform and community of Yahoo! Contributor Network, its editorial strategy, and its content partnerships throughout the Yahoo! network (Yahoo! Sports, News, Finance, Shine, omg!, TV, Homes, Travel), as well as YCN's default UGC media library, Yahoo! Voices.

Denver, Co

Served as Yahoo! Contributor Network' s editorial and community staff liaison to the engineering and product teams. Prioritized, defined and communicated product feature requests to product and engineeringEnsured newly released publishing platform and media property products were properly integrated into the siteTrained editorial and community staff on new products and updated functionality Managed migration of publishing platform from Associated Content domain to Yahoo! network

Denver, Co

Managed content development for associatedcontent.com.Oversaw editorial calendar and publishing process that produced more than 100K articles and 10K videos per quarter from a base of more than 400K usersDefined business requirements for publishing tools for users, editors and partnersDefined submission guidelines and directed editorial review process

Denver, Co

Managed tasks, timelines and deliverables for publishing platform and media property projects.Notable projects: redefined content license and payment options; site search results page redesign; partner content request functionality; OpenID integration; screencast tutorial of submission process; auto-post of published content to Facebook and Twitter; admin tools for banning users

Denver, Co

Managed website to ensure consistency of content programming, site messaging and product integration. Programmed content on homepage and across all topic pagesBug management; including identifying issues, investigating causes, documenting replication and testing fixesTested new functionality during development and owned final approval prior to release Ensured newly released functionality was seamlessly integratedManaged all site copyOverhauled and expanded site FAQ to a thorough working document of more than 120 questions

Denver, Co

Managed team of eight content managers who reviewed user submissions. Established standardized method for determining payment for content submissions Created submission guidelines for article, audio, video and images to ensure published submissions met topic, quality, style, SEO and formatting standards Co-managed editorial calendar Developed scalable content review process that increased production from 11K published articles in Q2 of 2006 to over 50K articles in Q1 of 2007

Reviewed user-generated content submissions for publication.Determined payment offers for qualifying contentOptimized content for search enginesActivated community to produce content around inventory gaps on web

Bachelor Of Science, Economics

Activities and Societies: Phi Beta Kappa Society Member

Master Of Science, Sport And Exercise Science: Sport Administration