• Established communication and change management strategy and templates adopted by client companies for system implementations and organizational transformations• Evolved communication approach and style to support numerous projects for Sodexo LINK and the PeopleCenter, Employee Relations, Compensation and Benefits, Learning and Performance, Clients for Life, Payroll and operations• Partnered with Sodexo LINK and Communications teams to advance frontline engagement, including Employee Relations and Quality of Life messaging and initiatives• Developed videos, presentations, emails, blogs and workshops for leadership, employees and Employee Business Resource Groups in North America, Regional leadership Committee and external audiences• Facilitated implementation of continuous improvement process with launch of the Sodexo LINK and PeopleCenter survey approach

• Promoted rapidly to senior consultant with increasing levels of responsibility• Drove comprehensive communication, change management and engagement efforts for a large HR transformation impacting more than 120,000 management and hourly employees• Worked effectively within a large, diverse team in a demanding and high-stress environment • Partnered with all areas of the client organization to assess change impacts and stakeholder needs• Collaborated with internal Communications to ensure consistency with brand and business strategy• Applied internal and external best practices to change strategy, communication plan, survey approach and web content• Developed presentations and messaging related to corporate strategy and global initiatives for the senior vice president of Human Resources Services for North America• Contributed to multiple client projects in different areas of the organization, including HRizon and eTIME

• Contributed regular feature articles on local events and people in Chautauqua County to the Lifestyles section

• Performed general office and clerical support duties, including answering phones, managing paperwork, data entry, filing, copying, faxing, word processing and shredding

• Hired outright after serving as receptionist through Manpower Temporary Services• Managed employee onboarding and termination process and paperwork, including background checks, file maintenance and employment verifications • Tracked employee training to ensure compliance with state and federal regulations

• Covered local municipal news and community events as well as high school and West Virginia University sporting events• Increased contributions and exposure with regular features in the News, Sports and Lifestyles sections

• Covered municipal news and community events at the city, county and state levels• Expanded writing style and readership with regular feature articles for the News, Entertainment and Lifestyles sections• Established relationships with local politicians and businesses, community members and organizations and nonprofit agencies

• Supervised three to five warehouse employees• Directed warehouse operations, including shipping and receiving, inventory and customer service• Managed incoming payments and daily deposits, including daily close-out paperwork