Joel Doerer
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Joel Doerer Email & Phone Number

13+ years Technologist | 10+ years Salesforce Certified | Customer service and hackathon award winner | Lifelong Learner at The Ksquare Group
Location: St Petersburg, Florida, United States 6 work roles 3 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
The Ksquare Group
Role
13+ years Technologist | 10+ years Salesforce Certified | Customer service and hackathon award winner | Lifelong Learner
Location
St Petersburg, Florida, United States
Company size
142 employees

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Joel Doerer is listed as 13+ years Technologist | 10+ years Salesforce Certified | Customer service and hackathon award winner | Lifelong Learner at The Ksquare Group, a with 142 employees, based in St Petersburg, Florida, United States. AeroLeads shows a matched LinkedIn profile for Joel Doerer.

Joel Doerer previously worked as Docusign Product Owner at The Ksquare Group and IT Systems Engineer at Color. Joel Doerer holds Bachelor Of Science - Bs, Business Administration, Computer Information Systems from Colorado State University.

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The Ksquare Group

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About Joel Doerer

As a DocuSign Product Owner at DLL Group I consistently identify, clarify and prioritize complex business and technical problems. My background in leadership, IT, and business positions has intentionally prepared me to be a masterful communicator and liaison. Leveraging tools such as Miro, Figma, LucidChart, AI and Whiteboards has empowered me to communicate in intuitive visual manners.As an IT Systems Engineer at Color, I leverage my 13+ years of information systems and technology experience and my Salesforce.com certification to design and implement solutions that enhance the user experience, optimize the operational efficiency, and automate the vendor access management processes for the company. I have successfully reduced the turnaround time for IT tickets by 60%, increased the work stream visibility by 100%, and saved the company thousands of hours by automating hundreds of tasks.I am passionate about solving complex business problems, aligning product vision with the needs of multiple business units, and delivering value to customers and stakeholders. I have won awards for customer service, technical innovation, and hackathon participation, and I have received exceptional client feedback for my conscientious customer support. I am also a certified ScrumMaster and a lifelong learner who constantly pursues new skills and knowledge in the ever-changing field of IT systems and Salesforce.

Current workplace

Joel Doerer's current company

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The Ksquare Group
The Ksquare Group
13+ years Technologist | 10+ years Salesforce Certified | Customer service and hackathon award winner | Lifelong Learner
irving, texas, united states
Website
ksquareinc.com
Employees
142
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6 roles

Joel Doerer work experience

A career timeline built from the work history available for this profile.

Docusign Product Owner

Current
The Ksquare Group

St Petersburg, Florida, United States

Sep 2023 - Present

It Systems Engineer

Color

- Managed the entire Salesforce ecosystem and optimized the user experience for 5 departments- Designed and implemented a third party onboarding process- Automated 100s of vendor access mgmt processes and saved the company thousands of hours - Improved the IT Systems team’s operational efficiency and throughput by 300%- Implemented a new ITSM system and reduced turnaround time by 60% for IT tickets- Decreased average handle time by 1 min per call by replacing the contact center mgmt system- Removed 275+ hours of impediments for the agile team I established

Apr 2021 - Mar 2023

Salesforce Manager

Wide Open West

Denver, Co

- Managed a team of development, quality assurance and analyst resources where we developed, tested, demoed and released incremental changes consistently every 2 weeks- Initiated timely automation and integration discussions based on meetings with stakeholders, community best practices, system release notes and diligent researching- Increased work stream visibility by 100% via collaboration with Project Managers, Leadership, SMEs and customers to define multiple product road maps- Maintained effective partnerships across the organization, influenced management, peers and project staff via inclusive leadership

Feb 2020 - Apr 2021

Product Owner/Systems Analyst Iii

Wide Open West

- Managed company wide Salesforce instances (production and sandbox environments) to ensure successful operations of marketing, sales, and service delivery. - Designed, architected, documented and test creative solutions to resolve complex business problems - Configured, supported, and maintained vital integrations between Salesforce and other systems such as Okta, SnapLogic, Docusign, Marketo, ICOMS and various web services - Strategically identified and aligned product vision based on the needs of multiple business units - Maximized business value by analyzing, writing and prioritizing value adding projects - Quickly generated valuable reports, dashboards and other key performance indicators for executives to make critical business decision

Apr 2018 - Feb 2020

Systems Analyst Ii

Wide Open West

Englewood, Colorado, United States

- Salesforce.com Certified Administrator- Docusign Administrator- Salesforce Integrator- Functional Developer- Systems Analyst- Business Analyst- Quality Assurance tester- Support specialist

Apr 2014 - Apr 2018

Technical Analyst

Charles Schwab

Englewood, Colorado, United States

-Salesforce administration-Splunk development-Product support-Process Designer-Salesforce ISV partner

May 2011 - Apr 2014
Team & coworkers

Colleagues at The Ksquare Group

Other employees you can reach at ksquareinc.com. View company contacts for 142 employees →

SH Syed Hussain Syed Hussain Colleague at The Ksquare GroupHyderabad, Telangana, India View → SN Swati Naidu Swati Naidu Colleague at The Ksquare GroupHyderabad, Telangana, India View → JM José Miguel Osorno José Miguel Osorno Colleague at The Ksquare GroupMérida, Yucatán, Mexico View → DR David Roberto Guevara Razo David Roberto Guevara Razo Colleague at The Ksquare GroupMexico View → DP Dave Pradhan Dave Pradhan Colleague at The Ksquare GroupDallas-Fort Worth Metroplex, United States View → ED Erick Diaz Erick Diaz Colleague at The Ksquare GroupGuatemala View → SS Sherly Sánchez Sherly Sánchez Colleague at The Ksquare GroupSanto Domingo, Distrito Nacional, Dominican Republic View → DL Diego Llanes Pasos Diego Llanes Pasos Colleague at The Ksquare GroupMérida, Yucatán, Mexico View → GH Guillaume Hamoniez Guillaume Hamoniez Colleague at The Ksquare GroupMérida, Yucatán, Mexico View → XV Xóchitl Velásquez Xóchitl Velásquez Colleague at The Ksquare GroupMexico City Metropolitan Area, Mexico View →
3 education records

Joel Doerer education

Business Administration, Computer Information Systems

Colorado State University

Activities and Societies: Computer Information Systems Club Student Fee Review Board Intramural Basketball player SLiCE volunteer

Education record

Delta High School
FAQ

Frequently asked questions about Joel Doerer

Quick answers generated from the profile data available on this page.

What company does Joel Doerer work for?

Joel Doerer works for The Ksquare Group.

What is Joel Doerer's role at The Ksquare Group?

Joel Doerer is listed as 13+ years Technologist | 10+ years Salesforce Certified | Customer service and hackathon award winner | Lifelong Learner at The Ksquare Group.

Where is Joel Doerer based?

Joel Doerer is based in St Petersburg, Florida, United States while working with The Ksquare Group.

What companies has Joel Doerer worked for?

Joel Doerer has worked for The Ksquare Group, Color, Wide Open West, and Charles Schwab.

Who are Joel Doerer's colleagues at The Ksquare Group?

Joel Doerer's colleagues at The Ksquare Group include Syed Hussain, Swati Naidu, José Miguel Osorno, David Roberto Guevara Razo, and Dave Pradhan.

How can I contact Joel Doerer?

You can use AeroLeads to view verified contact signals for Joel Doerer at The Ksquare Group, including work email, phone, and LinkedIn data when available.

What schools did Joel Doerer attend?

Joel Doerer holds Bachelor Of Science - Bs, Business Administration, Computer Information Systems from Colorado State University.

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