• Trained a BERT style model from scratch, utilizing internal natural language data on an 8 GPU machine on Amazon Web Services (AWS). • Developed a vectorized search engine to migrate existing terms to ICD-10 5th edition codes. • Designed and productionized a Named Entity Recognition model to extract medical problems and procedures from medical free text. • Advised two data science master students in a capstone project focused on reorganizing Intelligent Medical Objects data, conveying detailed information and providing comprehensive mentorship. • Leveraged large language models (LLMs) to bolster internal model performance, effectively improving name recognition and concept mapping for critical applications. • Collaborated with several physicians serving as a machine learning subject matter expert (SME) and delivering support and guidance as needed. • Delivered technical presentations to Chief Medical Officers, physicians, and C-Suite executives, translating complex concepts into easily digestible insights.

• Managed teams of subcontractors tasked with completing renovations and monitored personnel workload to ensure the achievement of customer requirements. • Trained new leasing agents, researched potential purchases, posted notices, and collected overdue debts, effectively contributing to business operations. • Performed administrative and office responsibilities while providing a high level of customer service

• Maintained accurate and updated royalty databases, formatting, verifying, and uploading sales data through Microsoft Excel. • Implemented a new automated royalty system, effectively streamlining daily workflows. • Uploaded contract terms for efficient royalty calculation; generated and sent royalty statements for over 4K titles. • Explained statements, payments, and reserves to several authors, leveraging exceptional interpersonal communication and customer service skills to consistently provide a high-quality experience.