Joel Jacobsen Email and Phone Number
Joel Jacobsen work email
- Valid
- Valid
- Valid
- Valid
- Valid
Joel Jacobsen personal email
Joel Jacobsen phone numbers
I have 25 years of technical and networking support in direct customer, K-12, higher education and state/local government settings.Previously Juniper Networks Certified (JNCIA, Nov2018-Nov2021)I am experienced with retail versions of Windows XP thru Windows 10. I have experience with MacOS and Ubuntu Linux.I have experience with iOS and Android.I have experience in troubleshooting, repair and upgrading of PC desktops and laptops and home network configuration.
-
Information Technology CoordinatorFranklin County Probate CourtColumbus, Oh, Us
-
Business AnalystCardinal Health Jul 2021 - Nov 2024Dublin, Ohio, United States● Performs batch processing and troubleshoots alerts on iSeries/AS400 systems. Supports the backups of all data center systems and servers, including iSeries/AS400. ● Supports installation, usage, and infrastructure issues across various data center systems.● Originates, maintains, and monitors the execution of batch jobs across multiple business units.● Develops and supports emergency response policy and procedures.● Makes recommendations and performs evaluations for equipment and infrastructure. ● Mediates across various IT teams utilizing knowledge of IT and roles and responsibilities. Utilizes SharePoint and Teams to coordinate support.● Provides Service Restoration Team bridge support for mission critical calls. -
Service Restoration Team - Process ManagementCardinal Health Oct 2019 - Jul 2021Dublin, Ohio, United States● Served as SRT manager on Priority 2 and 3 SRT calls, assisting with call guidance and focus.● Assisted SRT manager with bridge call management and operation on Priority 1 and 2 calls.● Tracked, updated and resolved incidents using ServiceNow ITIL change management suite, including detailed documentation of business and customer-impacting issues.● Managed multiple calls simultaneously, providing ongoing support to each call and updating SRT manager regarding call progress and resolution.● Tracked and contacted business groups requested to assist with restoration of impacted company or customer services; coordinated service with off-shore resources.● Trained new SRT Coordinators, including process and procedure and live call coaching.
-
Technical Support SpecialistSeeking New Opportunities Jul 2019 - Oct 2019Columbus, Ohio Area
-
Service Desk AgentOarnet May 2000 - Jul 2019Columbus, Ohio AreaMonitored statewide network using Nagios network monitoring software and network weather maps. Tracked tickets with Service Now software. Provided direct client support by phone and email. Connected to routers to diagnose network or client issues. Coordinated with engineers for testing and resolution of outages, on-site maintenance or repair at client sites and Point of Presence (POP) locations. Worked with providers and vendors to resolve network-related issues or outages. Performed DNS changes. Processed copyright infringement, spam, virus, and other security complaints. Created knowledge base documents for interdepartmental reference.Provided internal service desk functions for OH-TECH. Answered support calls and email requests. Created Service Now customer cases using internal policy and procedure to ensure timely resolution of requests or problems. -
Tech Support Level 2Winbook Corporation Apr 1999 - May 2000
-
Tech Support Level 1Winbook Corporation Aug 1996 - Apr 1999
-
Service TechnicianWinbook Corporation Jul 1995 - Aug 1996
Joel Jacobsen Education Details
-
Computer Field Service
Frequently Asked Questions about Joel Jacobsen
What company does Joel Jacobsen work for?
Joel Jacobsen works for Franklin County Probate Court
What is Joel Jacobsen's role at the current company?
Joel Jacobsen's current role is Information Technology Coordinator.
What is Joel Jacobsen's email address?
Joel Jacobsen's email address is jj****@****oar.net
What is Joel Jacobsen's direct phone number?
Joel Jacobsen's direct phone number is (614)-728*****
What schools did Joel Jacobsen attend?
Joel Jacobsen attended The Ohio State University, Lake Washington Institute Of Technology.
Not the Joel Jacobsen you were looking for?
-
2burnsmcd.com, burnsmcd.com2 +130372XXXXX
-
Joel Jacobsen
Advocate For Democracy And Human Rights In Wisconsin And Across The Globe.Greater Milwaukee1innovation-group.com -
1rwomaha.com -
2fnbames.com, gmail.com6 +151546XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial