Joel Knights Email and Phone Number

Led Seqwater’s digital communications team comprising in-house videography; social media content and community management; brand, marketing and insights; website and graphic design services; in addition to strategic campaign development and execution. Led a team of creative professionals to deliver large multifaceted marketing campaigns to announce more than $3B in infrastructure projects.Wrote, directed and delivered the successful ‘We think of Every Drop’… Show more Led Seqwater’s digital communications team comprising in-house videography; social media content and community management; brand, marketing and insights; website and graphic design services; in addition to strategic campaign development and execution. Led a team of creative professionals to deliver large multifaceted marketing campaigns to announce more than $3B in infrastructure projects.Wrote, directed and delivered the successful ‘We think of Every Drop’ campaign.Increased social media audience by 104% and increased video views by 3000% organically in 12 months. Show less

Led the Digital Content and Design team at Queensland Rail, overseeing user experience and digital content production and distribution across all channels.Drove the transition from external marketing agencies to in-house campaign development, saving the business more than $350,000 annually.Developed and implemented Queensland Rail's digital content strategy, managing content marketing campaigns and overseeing digital communications.Utilised audience research to create engaging… Show more Led the Digital Content and Design team at Queensland Rail, overseeing user experience and digital content production and distribution across all channels.Drove the transition from external marketing agencies to in-house campaign development, saving the business more than $350,000 annually.Developed and implemented Queensland Rail's digital content strategy, managing content marketing campaigns and overseeing digital communications.Utilised audience research to create engaging digital experiences, contributing to a range of Queensland Rail projects and activities.Managed the cohesive development, utilisation, and measurement of content across multiple channels and assets.Collaborated with teams to design, test, and optimise creative content for cross-channel digital marketing campaigns, enhancing customer engagement and brand consistency. Show less

Collate, analyse and interpret data and information to deliver business information and performance reporting to ensure compliance with corporate, regulatory and contractual obligations, in accordance with reporting frameworks, standards, systems, processes and tools.Responsibilities for this role include:• Perform the collation and analysis of data and information to satisfy corporate, regulatory and contractual information and reporting obligations in an accurate and timely… Show more Collate, analyse and interpret data and information to deliver business information and performance reporting to ensure compliance with corporate, regulatory and contractual obligations, in accordance with reporting frameworks, standards, systems, processes and tools.Responsibilities for this role include:• Perform the collation and analysis of data and information to satisfy corporate, regulatory and contractual information and reporting obligations in an accurate and timely manner.• Prepare commentary in the interpretation of data and measures to support business information and performance reporting, as required.• Foster relationships with relevant stakeholders to strengthen the understanding of information and reporting requirements, address enquiries and work to enhance the quality of data and information reporting.• Provide a range of analytical and reporting services, to contribute to the efficiency and effectiveness of the Business Information Team.• Apply the required business information framework, standards, systems, and processes in the definition, analysis and documentation of business reports to achieve consistency and standardisation.• Achieve business targets, objectives, performance measures, safety responsibilities and continually seek to implement business performance improvement initiatives. Show less

Implement and maintain business process strategies to improve efficiency in the Service Planning unit. Manage timetable alteration requests to ensure compliance with contract and legislative requirements. Ensure the integrity of operational data in current and future timetable products and manage internal and external stakeholder relationships.Acheivements in this role:• Designed, Developed and implemented the Queensland Rail Operational Timetable handbook, a high level operational… Show more Implement and maintain business process strategies to improve efficiency in the Service Planning unit. Manage timetable alteration requests to ensure compliance with contract and legislative requirements. Ensure the integrity of operational data in current and future timetable products and manage internal and external stakeholder relationships.Acheivements in this role:• Designed, Developed and implemented the Queensland Rail Operational Timetable handbook, a high level operational requirement for internal and external staff containing the master timetable and associated technical information.• Worked in the project team to successfully develop and implement the new City Network timetable effective June 2011, the largest South East Queensland timetable change in 20 years. Show less

Monitor, research and compile timetable data for the design and publication of the customer focused timetable production. Implement Graphic Design procedures to ensure integrity of data with a strict timemanagement focus and compliance with the Queensland Rail and Queensland Government corporate style guides.Liaise with internal and external media, advertising and marketing stakeholders to ensure effective community communication.