Support Services Group began in 1998 with a simple mission - to deliver extraordinary customer care for brands that prioritize customer satisfaction and loyalty. SSG offers tailored, Omni-Channel solutions for Technical Support, Customer Care, E-commerce, Retail, B2B/B2C Sales, Support, Membership Services, Travel and more. All supported with 10,000+ team members in 25 contact centers and work from home locations across the United States, Canada, Latin America, Europe and Asia.

Responsible for identifying and acquiring targeted new clients, for client management activities, client solution development, including profit and loss management, relationship management, quality and innovation management, commercial management, for a portfolio of Financial Services and ARM clients.