Joel Mcfarland work email
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Experienced sales and technical support with 20 years expertise in microchip industry and over 6+ years of sales and technical support experience in the semiconductor industry. Experience in high volume manufacturing and a technical leader in the semiconductor industry. Diligent and resourceful team player with a proven track record of problem solving. Experience in quality audits (South Korea) and outsourcing (Taiwan). Electronic and controls experienced.Account Management | Electronics | Operations | Semiconductor | Sales | SAP | Services | Technical Support
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Master TechnicianSamsung ElectronicsAustin, Tx, Us
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Master TechnicianSamsung Electronics Mar 2023 - PresentTaylor, Texas, United States -
Senior Technical SpecialistSamsung Austin Semiconductor Nov 2021 - Mar 2023Troubleshooting, event investigation, training, and technical manufacturing support.
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Field Service And Applications EngineerViscom Ag Aug 2021 - Nov 2021Austin, Texas Metropolitan AreaAutomation Quality Control (PCB). -
Field Service EngineerDaifuku America Jun 2019 - Jul 2021Austin, Texas Area -
NaNa Jan 2019 - Jun 2019
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Key Account ManagerVoltabox Of Texas Aug 2018 - Jan 2019Cedar Park, Tx• Managed relationship with their largest account, Komatsu, the world's 2nd largest manufacturer of construction and mining equipment.• Improved relationship and product by driving projects to completion and being the voice of the customer.• Assisted in setting up many internal processes that were missing from this startup company. • Drove the North American headquarters to its first passing supplier audit by way of Kaizen event. • Attended trade show to build contacts and find other industry contacts. • Worked with supply chain to reduce cost and build relationships. • Set up other services to increase customer value and profitability.
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Commercial Technician (Semiconductor Equipment Sales)Versum Materials Oct 2016 - Jul 2018Austin, Texas Area• Oversaw $4M in spare part sales and services for 3 sales regions in the U.S., Europe and Asia• Resolved customer issues as they arose and communicated as the primary contact between them and factory• Identified costing, lead times and checked inventory in order to create customer quotations utilizing SAP• Increased profit margin on several parts by using product knowledge and understanding to identify ways to save customers’ time and money -
Commercial Technician (Sales)Air Products Oct 2000 - Oct 2016Austin, Tx• Oversaw $3M in spare part sales and services for three (3) sales regions in the U.S., Europe and Asia• Answered customer questions regarding, operation, obsolescence, failure analysis, shipment dates, troubleshooting, part identification, pricing, expediting availability, field service availability/schedule, safety and code requirements; scheduled technicians as needed• Identified costing and lead times inventory for customer quotes using SAP -
Field Service Technician/EngineerAir Products Jan 2011 - Jan 2013Austin, Texas Area• Performed start-up repair of EES equipment using software editors, startup procedures, multi-meters, mass spectrometer (leak detector) and hand tools to test function• Traveled customer sites across North America as needed to start-up and repair gas & chemical delivery equipment; met with the site safety department or local fire marshal to get approval of start-up through demos of safety features• Contributed to upselling by reporting back features desired by customers which were missing due to changes in scopes
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Product Specialist/ Controls EngineerAir Products Jan 2008 - Jan 2011Austin, Texas Area• Worked as a hybrid position between Global Operations and Electronic Equipment Solutions divisions to correct product concerns with EES products at Samsung Austin Semiconductor • Improved the reliability and up-time of the ChemGuard equipment by optimizing operation parameters, modifying software, training technicians and updating hardware
Joel Mcfarland Skills
Joel Mcfarland Education Details
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Welding Technology/Welder -
Electrical, Electronic And Communications Engineering Technology/Technician
Frequently Asked Questions about Joel Mcfarland
What company does Joel Mcfarland work for?
Joel Mcfarland works for Samsung Electronics
What is Joel Mcfarland's role at the current company?
Joel Mcfarland's current role is Master Technician.
What is Joel Mcfarland's email address?
Joel Mcfarland's email address is j.****@****ung.com
What is Joel Mcfarland's direct phone number?
Joel Mcfarland's direct phone number is +161046*****
What schools did Joel Mcfarland attend?
Joel Mcfarland attended Pennsylvania College Of Technology, Lehigh Carbon Community College.
What skills is Joel Mcfarland known for?
Joel Mcfarland has skills like Manufacturing, Continuous Improvement, Project Management, Collaborative Problem Solving, Cross Functional Team Leadership, Customer Support, Technical Support, Field Service, Management, Microsoft Office, Process Engineering, Sales.
Not the Joel Mcfarland you were looking for?
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Joel McFarland
Austin, Tx2cisco.com, cisco.com1 512-378XXXXX
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