Joel Meyer Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta

End user Computing specialist. Duties includes desktop patch management, UAT testing, operational tier 3 support, print management and procurement, SCCM desktop builds both on and off domain and much much more.

Calgary, Canada Area

Member of the Cenovus Technical Change Management TeamTier 3 lead involved in troubleshooting and support on Windows OS, Microsoft Office, Group Policies, Security and Desktop Management.Implemented customization and solutions, Rights Management tools ( Avecto / Defend Point ) and System Center Configuration Manager OS, Patching and Application Deployments.Created Custom Reports on workstation health, AV and OS Patch Status using Service-now and SCCM* Served as escalation point between client and Team* Utilized SCCM for deployments, Reporting, Configuration Baselines* Application Steward responsible for Upgrades, Deployments, Licensing, Remediation and Patching* Created and Developed Sharepoint Team Portals including Change Calendars, Document management and cross team training materials.

Calgary, Canada Area

Member of the Cenovus Technical Change Management TeamTier 3 lead involved in troubleshooting and support on Windows OS, Microsoft Office, Group Policies, Security and Desktop Management.Implemented customization and solutions, Rights Management tools ( Avecto / Defend Point ) and System Center Configuration Manager OS, Patching and Application Deployments.Created Custom Reports on workstation health, AV and OS Patch Status using Service-now and SCCM* Served as escalation point between client and Team* Utilized SCCM for deployments, Reporting, Configuration Baselines* Application Steward responsible for Upgrades, Deployments, Licensing, Remediation and Patching

Calgary, Canada Area

Gathered requirements from business on Windows 7 configurations, managed balance between security requirements and Application usability. Standardized desktop configurations using Group Policies, loosely based off USGCB. Created and managed OS build, deployments and data migration using Microsoft System Center Configuration Manager. Managed upgrade deployments from Calgary to 16 Field Sites and created systems to proactively remediate and escalation point during deployment issues.SharePoint development and maintenance of internal site that was used to manage issues logs, change control and document management

Calgary, Canada Area

Technical duties included Enterprise Configurations using wise, VBS, AutoIT etc. Managed Enterprise Patch Management. Symantec Antivirus definitions and reporting. Tier 3 Troubleshooting and solutioning. Microsoft Productivity tools support, specifically Microsoft Office, Novell Zenworks troubleshooting and Linux based image deployment.Application Stewardship including Deployments, Patching, troubleshooting and remediation's.

Calgary, Canada Area

Tier 3 Enterprise Solutions and Support. Duties included OS configurations and Microsoft Productivity tools support. Custom OS patching solutions and desktop Support using tools Zenworks and custom coding. Transitioned Company Split from EnCana to Cenovus: domain policy changes, licensing, workstation builds, field site usability and performance changes etc.

Calgary, Canada Area

packaged and standardized application deployments using Wise, primalscript, winbatch, autoit, VBS and deployed to desktops using Novell Zenworks.Role included Application troubleshooting, Packaging, Documentation and Deployment both user and workstation based.