Joel Murray Email & Phone Number

Pasadena, California, United States

• Configured and migrated Active Directory, Exchange, SharePoint, Azure and Office365 for a variety of customers using native and 3rd-party tools.• Planned, executed and managed small- to large-scale content migrations from various platforms to target sites using native migration processes as well as 3rd-party tools. Activities included information architecture planning, governance, migration design and scripting, implementation and oversight of migration teams, producing and executing test plans, and assisting customers with internal communications, and coordination of migrations for their business units.• Built sites and modules using Cold Fusion, PHP, ASP, Flash, DHTML, JavaScript and CSS; RDBMS systems included SQL Server, MySQL, Access, Sybase, and Oracle.• Programmed VisualBasic.Net application that interfaced into eBay bidding infrastructure to automate the bidding process, used worldwide.

Sacramento, California, United States

• Manage team responsible for maintaining SharePoint 2016 environments hosting business-critical applications and sensitive data. Interface with program executive leadership, stakeholders, project managers and technical resources to review and scope project requests, produce technical designs aligned to requirements, prepare test plans and oversee development and implementation. Regularly report on project statuses and challenges to leadership and collaborate on direction in governance board.• Delivered dozens of applications of varying complexity including a two-year-long rollout of a program-wide document control system within SharePoint. Solutions leveraged existing capabilities including extended out-of-box functionality, Nintex workflows, and Infowise forms and actions.• Provided senior escalation technical support for team, together upholding 99.9% service availability and meeting all committed service response metrics.

Seattle, Wa

• Helped develop SharePoint managed services offering at Azaleos that ultimately led to acquisition by Avanade. Analyzed cost to serve to establish sustainable price model with complex factors. Refined solution offering, developed go-to-market materials, developed job descriptions, interviewed candidates, developed training plans, and continually analyzed all areas of the business for improvement opportunities. Brought 250,000+ seats under management, with 95% retention and 75% renewal rates.• Architected & designed regional and global deployments based on customer-stated requirements and best practices; identify hardware, storage and software requirements to meet needs and sustain expected growth and usage. Created complex statements of work covering transition/transformation activities and multiple years of varied managed services. Regularly interface directly with customers to ensure maximum satisfaction, align expectations and develop stronger relationships.• Designed overall solution blueprints that balance cost-to-serve efficiency against delivery quality. Maximized opportunity closure for sales objectives by identifying opportunities to reduce overall solution cost via cloud hosting, offshore workforce mix, asset reuse, etc. Consulted for a variety of clients (including large bank, healthcare and energy corporations), ranging up to 20-server farms for up to 80,000 users.• Supervised consultants in their tasks, including contractors, and ensure overall workload is distributed to meet deliverables within expected timelines. Produced standards and practices for team to use to efficiently deliver consistent product, review statements of work to ensure compatibility with business, and assist in developing project plans and other documentation for customer.

Seattle, Wa