Joel Ramirez Email & Phone Number

Refer to additional state services available to member’s needs.AARP – Medicaid - Billing and Eligibility.

Assisting provider calls for benefit coverage information, claims status and authorization status and requirements under Medicare, Commercial and Group Medicare policies.Interprets determination letters and additional information requested for claim appeals, authorization, reconsideration, medical records request and missing information requested in response to a denial and pended inquiries.Provides resolutions on how claim can be processed on how to resolved the denial and assist on how claim can be billed to resolve the error with the product billing guidelines.Guides newly hired representatives about product knowledge and how to provide perfect experience.