Joel Cohen Email & Phone Number
@pge.com
2 phones found area 720
LinkedIn matched
Who is Joel Cohen? Overview
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Joel Cohen is listed as Principal Product Manager at Zendesk, a with 7198 employees, based in Denver, Colorado, United States. AeroLeads shows a work email signal at pge.com, phone signal with area code 720, and a matched LinkedIn profile for Joel Cohen.
Joel Cohen previously worked as Senior Product Manager at Zendesk and Director of Product Management at Passport. Joel Cohen holds Other; Lead Certificate: Corporate Innovation from Stanford University Graduate School Of Business.
Email format at Zendesk
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AeroLeads found 1 current-domain work email signal for Joel Cohen. Compare company email patterns before reaching out.
About Joel Cohen
I'm a Product Leader with experience working cross-functionally with business roles (e.g. Marketing, Finance, Sales), technical roles (e.g. Backend and front-end engineers, data scientists) as well as designers and UX researchers to bring products to life that make our customer problems and pain-points go away! Or better yet, see customers discover something new that they never knew they needed before. I have experience working with Web and Mobile products, and I'm a data obsessed nerd. I absolutely love discovering insights from data, using those insights to inform a new feature or experience in my product, building that change, and seeing the results. It's magical!As a product manager I have to wear different hats every day and I excel at working cross-functionally. My experience and feedback has taught me that I bring value to the teams I work with because:- I start by building empathy with my customers. It is SO important to listen to your customers, understand their pain points and their needs, and figure out the why behind their behaviors before building anything. In many ways I am self deprecating because I always assume I know nothing, and go straight to customers to learn more, validate my assumptions, and listen. Understanding the customer need and ensuring your product solves that need is crucial. - I become an expert in the market that I am operating in. That includes understanding what competitors exist, what they do well and what they don't do well, what macro trends are impacting everyone, how my product fits in and what our advantage is, and incorporate that into my product strategy and roadmap. - I bring business stakeholders along for the ride. That involves being able to communicate in an elegant but simple way to help explain what the product vision is, why it's important for the business to pursue that vision, and what I need to from them make that it a reality. Having a good idea is half the battle, bringing folks along for the ride is how you get there. - I get my hands dirty. Need me to write user stories? Done. Need me to help create marketing content to launch the product? Done. Need me talk with 10 executives individually to get them on board? Count me in. To the scrappiest go the spoils. To all the product people, data geeks, recruiters looking for the perfect candidate, and generally masters of their craft... Let's connect!Specialties: Product Management, Consumer Technology, cross functional work, agile development, data driven decision, regulated industries, mobile and web development, B2C, B2B2C, analytics
Listed skills include Data Analysis, Leadership, Business Analysis, Strategy, and 30 others.
Joel Cohen's current company
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Joel Cohen work experience
A career timeline built from the work history available for this profile.
Senior Product Manager
Current
Director Of Product Management
Product leader at B2B series D startup overseeing a portfolio of 3 core products and 6 product managers helping cities to better build and manage payments and parking.Key Accomplishments:-Owned P&L, product strategy, and OKR’s for 3 payments and mobility products, managed 6 PM’s accounting for 70% of YOY ARR growth in 2023 for entire organization. -Shipped 2 new AI/ML reservation and enforcement products to market from 0→1, lead strategy, pricing, execution, and GTM resulting in ~$2.5MM in incremental ARR in 2023. -Defined 3-year product strategy and OKR’s for my product portfolio and partnered with design and engineering to execute roadmap leading to 40% ARR growth in 2023. -Up leveled a team of 6 product managers through regular coaching and development plans, resulting in 28% improved in team satisfaction scores and 2 promotions.-Scaled the product organization by implementing new prioritization and intake/defect processes leading to 50% reduction in SLA’s and improved cross product alignment.
Lead Product Manager
Product lead in emerging technology group leading the conceptualization and launch of a newB2B2C SaaS web and mobile native product helping to drive utility decarbonization outcomesKey Achievements- Defined and launched new to market SaaS product from zero to one including problem definition, market validation, and business model development and pricing of ~5MM/year/customer, crafting the product strategy, defining and overseeing the 3 year roadmap, investment and partnership needs-Partnered with cross functional teams including UX design, research, and product marketing to engage directly with customers (B2B2C) completing 10+ usability tests, competitive assessments, and customer interviews to help inform roadmap, prioritization and tradeoffs, and develop the go-to-market strategy-Led customer demos, supported RFP/RFI responses and helped to shape SOW’s for new customer deals and evangelized product across internal and external stakeholders-Designed the payment experience and flow and led the integration of multiple payment providers including Stripe and Kubra into the mobile and web experience-Led scrum team to build product from zero to one with up to 20+ engineers and multiple product resources, crafted PRD’s, defined epics and stories
Sr. Product Manager
Leading the end to end product delivery of the B2C small and medium business online banking platform across a team of product managers, engineers, and business teamsKey Achievements-Led customer centric research efforts to define the vision and strategy of the small business banking platform, built out a 3 year roadmap to reach target state and broke down key features and functionality into epics and user stories and PRD’s for engineering-Drove the end to end product delivery of customer facing banking platform, leading 3+ product owners and squads with 20+ engineers to deliver new features, capabilities, and integrations across 10+ internal systems-Crafted Strategy and product vision of a new commercial card product and launched a successful pilot in 2 markets in less than 6 months bringing in $30MM+ in incremental deposits and proving out financial viability of product-Developed and launched employee onboarding application from zero to one resulting in 75% improvement in employee efficiency and 90% satisfaction rate, including developing PRD and roadmap, breaking down into epics and user stories-Partnered with business intelligence and data science teams use data to help inform roadmap, features, and product improvements
Sr. Strategic Analyst / Data Scientist
Strategic analytics AI/ML, strategy and ops, and customer experience improvement including:-Analytic support during annual strategic planning process including forecasting and setting targets for enterprise incentives, understanding and communicating drivers of metrics, and other ad hoc analyses-Leading cost reduction and customer experience improvement initiatives including problem definition and analysis, business case development, and implementation support. -Built multiple AI/ML models including OLS regression, logistic regression, and decision trees to understand drivers and predict customer satisfaction-Leading less experience analysts to conduct research and analysis-Collected, processed, and analyzed 100m+ row data sets across different systems in Oracle, Teradata, and SQL / SAS databases
Financial Analyst
Responsible for budgeting and revenue forecasting, planning, and AI/ML models and pricing to support annual product enhancement activities for Home and Auto insurance products. Key Achievements-Responsible for 1-3 year expense and revenue forecasting of $2.2B market-Built k-means clustering resulting to segment customer base and target marketing and messaging materials.-Led annual insurance pricing model update in partnership with actuary resulting in 3% premium growth across Auto and Home insurance products.
Analyst - Corporate Strategy (Intern)
- Conducted quantitative and qualitative research with multiple departments to support strategic initiatives- Synthesized large amounts of data and presented findings to senior leadership- Built predictive models to improve demand and cash forecasting- Involved in general data analysis and data mining activities
Active Trader Broker
- Using quantitative analysis, project management and consulting to deliver process improvements across functional boundaries.- Participated in a Career Building Opportunity acting as a project manager in the training department, and managed the development and delivery of small to medium scale training initiatives for 10,000+ employees- Acted as an investment consultant and registered representative for the active trader client segment
Colleagues at Zendesk
Other employees you can reach at zendesk.com. View company contacts for 7198 employees →
Jessica Sole
Colleague at ZendeskDenver, Colorado, United States
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Cassie S.
Colleague at ZendeskMadison, Wisconsin, United States
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George Lee
Colleague at ZendeskSingapore
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Arup Das
Colleague at ZendeskAustralia
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Alfonso Casimiro
Colleague at ZendeskIreland
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Maryna Sobolieva
Colleague at ZendeskPoland
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Filipe Assunção
Colleague at ZendeskLisbon, Portugal
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John Paul Sy A.
Colleague at ZendeskCalabarzon, Philippines
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Dofa Bhara
Colleague at ZendeskSurabaya, East Java, Indonesia
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VC
Verity Collins
Colleague at ZendeskBrisbane, Queensland, Australia
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Joel Cohen education
Other; Lead Certificate: Corporate Innovation
Master Of Science (M.S.), Business Analytics
Bachelor Of Science (B.S.), Business Administration: Organization And Innovation Management
Study Abroad In Rome, Italy
Frequently asked questions about Joel Cohen
Quick answers generated from the profile data available on this page.
What company does Joel Cohen work for?
Joel Cohen works for Zendesk.
What is Joel Cohen's role at Zendesk?
Joel Cohen is listed as Principal Product Manager at Zendesk.
What is Joel Cohen's email address?
AeroLeads has found 1 work email signal at @pge.com for Joel Cohen at Zendesk.
What is Joel Cohen's phone number?
AeroLeads has found 2 phone signal(s) with area code 720 for Joel Cohen at Zendesk.
Where is Joel Cohen based?
Joel Cohen is based in Denver, Colorado, United States while working with Zendesk.
What companies has Joel Cohen worked for?
Joel Cohen has worked for Zendesk, Passport, Uplight, Bank Of The West, and Pacific Gas And Electric Company.
Who are Joel Cohen's colleagues at Zendesk?
Joel Cohen's colleagues at Zendesk include Jessica Sole, Cassie S., George Lee, Arup Das, and Alfonso Casimiro.
How can I contact Joel Cohen?
You can use AeroLeads to view verified contact signals for Joel Cohen at Zendesk, including work email, phone, and LinkedIn data when available.
What schools did Joel Cohen attend?
Joel Cohen holds Other; Lead Certificate: Corporate Innovation from Stanford University Graduate School Of Business.
What skills is Joel Cohen known for?
Joel Cohen is listed with skills including Data Analysis, Leadership, Business Analysis, Strategy, Strategic Planning, Process Improvement, Project Management, and Management.
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