Joel Kojo Abaka Anaman Email & Phone Number

As Senior Product Manager of Axmed’s lean tech team, I have the privilege of guiding a distributed team comprising of engineers, a designer, legal, regulatory and finance colleagues to innovate around demand aggregation of pharmaceuticals and supply across multiple LMICs to achieve economies of scale with local and global manufacturers, making medications.

• Mande is the intelligent career operating system for busy professionals
• Defined Mande’s vision and strategy, created and owned the product roadmap and led efforts across engineering, design and marketing to launch a landing page which acquired 500+ organic signups in a month.
• Integrated analytics into the prototype, performed A/B testing to understand user behaviour and leveraged usage data to prioritize 3 features and 3 user segments for the MVP.
• Influenced the design of Mande MVP and eliminated 80% of steps in the user journey by capturing feedback from 40+ customers and iterating on Mande’s prototype using this qualitative data.
• Led efforts across engineering, design, and marketing to build and launch Mande to Private Beta to 30+ users and analyzed several Hotjar recordings to observe user behavior and extract insights for the next iteration.

Remote

At mpharma, I lead the development of a suite of B2B logistics products to fuel a multimillion dollar business, streamlining the ordering and delivery experience for our 500+ customers across West, East and Southern Africa. I collaborate closely with an engineering manager, software engineers (Frontend and backend), a data engineer and data analysts to.

New York, United States

Delivering best-in-class career navigation support to Amazon employees to transition seamlessly into STEM roles.

Ghana

• Career Wheel empowers black professionals across Africa, Europe and North America to tell their career stories in the language employers understand. We have served 400+ clients 😉
• Boosted annual revenue by 100%+ and processed transactions for 50+ customers globally by integrating embedded financial services into Career Wheel’s website to streamline international payments and billing.
• Developed and tracked 4 KPIs to drive strategy and success for the operations team. This generated insights to restructure the pricing of 6 service-based products and boost margins by 36% - 60%.
• Architected self-serve onboarding experience for customers to eliminate up to 30 minutes delays by automating the collection of client data using Jotform. NPS of 72 achieved with 0 detractors recorded.
• Delivered improvement in service processes by tapping feedback from customers to introduce asynchronous workflows using Google Drive. This helped achieve Service Quality ratings of 90%+.
• Designed an end-to-end Career Navigation Product and coached talents into global remote roles securing $1m in annual income by leveraging deep understanding of international hiring and compliance space.Tools used.

United Kingdom

• Vetted and prepared documentation to extend offers to 2 high-priority hires using knowledge acquired on different compensation and benefits packages for in-country and remote roles.
• Collaborated with internal stakeholders to gather requirements about ideal candidates for 2 remote roles and contributed to the development of a clear job description to enhance candidate experience.

Remote

• TuoZaafi (TZ) is a well-known, delicious staple food originating from Northern Ghana. The sauce that accompanies TZ makes it ideal for home consumption because of its oily and sticky nature. Muna TuoZaafi is redefining.
• Accelerated market entry for the product (Muna TuoZaafi) by sourcing a unique product packaging material while slashing off 66% of initial packaging budget.
• Reimagined product design by introducing a table mat to mitigate risk of table stains and deliver exceptional experience. 100+ positive product reviews recorded in the first 2 months of launch.
• Developed Muna TuoZaafi’s brand story in collaboration with the CEO to be aired on a TV channel with nationwide reach. This traction caused 4x growth in revenue the following week.

United Kingdom

Developed a python algorithm using Damerau Levenshtein distance to facilitate cleaning of 10,000s of drug names. As an MVP, this will be iterated to support audits and the generation of data insights for the renal registry.

Accra

• After Merck's acquisition by P&G, I continued my role as medical representative and product manager. In addition to this, I delivered regulatory support to the team by building and maintaining relationships different.
• Collaborated with internal teams and communicated with external stakeholders at the FDA to intercept the impoundment of a $126K+ import. Sales team achieved 2019 Q1 KPI and I won Rookie of the Year Award.
• Developed product documentation on 4 brands using Microsoft PowerPoint to streamline communication for a 4-member sales team for the engagement of 200+ customers. Annual revenue of $600K+ achieved.

Accra, Greater Accra, Ghana

• As a B2B2C salesperson, I built expertise in communicating with multiple stakeholders, mapping stakeholder interests and generating consensus to achieve business results. I also became Product Manager for our flagship.
• Conceptualized a product strategy to address user pain points related to a feature and worked together with the team to roll it out among 300 customers and gather feedback.
• Developed KPIs and created a simple scorecard to assess impact of the trial. Product acceptance score was boosted to 80%+ with a projected improvement in recommendations and User Experience (UX).BackgroundProblem/Pain.

Accra, Greater Accra, Ghana

• Created 5 dashboards using Microsoft Excel and analyzed data and KPIs related to the sales team’s goals to assess performance of a 4-member team and facilitate data-driven business decisions.
• Automated event registration and forecasted attendance to a marketing program using google forms. Achieved target attendance of 90 participants and 30% savings in total expenditure.

East Legon

• Collaborated with ~25 microinfluencers to direct online conversations on product offerings from giant brands like Vodafone to drive TOMA.
• Executed 20+ social media campaigns across Twitter, Facebook and Instagram with each hashtag trending #1 on Ghana twitter trends list for at least 24 hours.

Adjiriganor, Accra.

• Delivered comprehensive pharmaceutical and medical care to ~30 clients daily using excellent patient counselling and active listening skills.
• Regularly educated a pharmaceutical support staff on disease management, ethics and customer service to neutralise risk of unethical dispensing of medications and boost quality of service delivery.
• Instituted a customer database of 50+ patients and bridged communication gaps through regular contacts and bulk SMS, resulting in a boost in customer loyalty, repeat purchases and revenues.

Ghana

• Secured acceptance from 40+ pharmacy managers to gather market data and built relationships with 120+ retail pharmacy staff, using multicultural intelligence and interpersonal skills, to seamlessly gather market data.
• Coached 5 new analysts in 2016 to optimise their analytical abilities, data gathering performance and strategies in securing acceptance from decision-makers in assigned retail channels; all the analysts met their.
• Emerged as 2015 analyst with highest data gathering activity in 3 months following analysis of live transactions to assess market performance of local and multinational pharmaceutical brands.
• Increased partner pharmacy base by 200% resulting in an 8.2% growth in the total number of observation posts in 2014.

Korle-Bu/Legon

• Served as the first Teaching and Research Assistant of the Department of Pharmacology and Toxicology to work with University of Ghana Medical School.
• Premiered a mentorship program with 12 colleagues to help freshmen build a culture of resilience and optimise their academic performance.
• Delivered theory and practical tutorials in pharmacology to a total of 110 medical and pharmacy students.
• Provided research and academic guidance to 4 students to secure grade ‘A’ in their final pharmacology project work.

Accra, Ghana.

• Audited 30 prescriptions daily and delivered pharmaceutical counselling to patients using diverse communication techniques to drive medication adherence and healthcare outcomes.
• Contributed to pharmaceutical service delivery of the Medical Pharmacy Department to 100+ patients daily by developing competency in the use of the pharmacy IT system in the 1st week.
• Collaborated with a 10-member cross-functional team including doctors, pharmacists, nurses, nutritionists and psychologists to deliver clinical care to up to 20 in-patients by developing tailored pharmaceutical care.
• Delivered a presentation on heart failure, diabetes, malaria and anti-platelet therapy to ~60 pharmacists while collaborating with a team of 2 pharmacy interns.

Master Of Science - Ms, Business Analytics And Management Sciences, Distinction

Global Health Project Management, Project Management, Distinction

Design and conduction of needs assessment Creation of planning and implementation documents Management of project resources (both.

Bachelor Of Pharmacy (Bpharm), Pharmacology And Toxicology, Second Class Upper (Gpa 3.23/4.0)

Activities and Societies: University of Ghana Pharmacy Students Association(UGPSA) | Echo Legon.President, UGPSA, Legon - 2014/2015 •.

Pharmaceutical Development And Medicines Regulation, Pharmacy Administration And Pharmacy Policy And Regulatory Affairs

Wassce Certificate, Science, Distinction

Best student - 4 Science 2 for the 2010/2011 Academic year. Side Drummers Leader - Accra Academy Premier Brass Band for 80th anniversary.