As the program manager for business operations support, I play a critical role and supporting initiatives to expand live channels and drive operational improvements, contributing to enhanced seller experience and associate satisfaction through strategic oversight, attention to detail, and a collaborative approach that makes me an indispensable asset driving organizational success. I also drive business reviews for the seller partner support organization, meticulously, managing processes, and collaborating with third-party leaders to deliver exceptional results.Selected Accomplishments:• Led initiatives to expand live channels and implement operational improvements, enhancing seller experience and associate satisfaction through strategic oversight and collaboration.• Managed comprehensive business reviews for the seller partner support organization, ensuring meticulous process management and alignment with third-party leaders.• Fostered a collaborative environment that contributed to organizational success, leveraging attention to detail and strategic planning to drive exceptional results.

Managed and streamlined supply chain and logistics operations; confirming seamless running of functions. Oversaw inbound and outbound material flow, while ensuring availability of appropriate stock of required material to improve efficiencies and quality. Directed team of ten people to meet demands of project. Generate business reports for senior leadership using MS Office. Administered end-to-end activities related to planning, budgeting, and implementations of new software.Selected Accomplishments:• Led and managed multiple, high-worth business projects from planning to execution while focusing on timely completion within budget and defined quality standards.• Planned, devised, and implemented business policies and KPIs in coordination with senior leadership to guarantee accurate flow of products and high-risk materials.• Researched and determined operational challenges and resolved roadblocks, augmenting all internal processes.• Administered and directed all activities related to the planning, budgeting, and implementations of new software.

Managed and streamlined all supply chain and logistics operations; confirming seamless running of functions. Oversaw in-bound and outbound material flow, while ensuring ability of appropriate stock of required material to improve efficiencies and quality. Directed team of 10 people to meet demand of project generate business reports for senior leadership using Microsoft office, and ministered to end activities related to planning, budgeting, and implementation of new software. Drove sustainable growth by introducing immediate and long-term measures.Selected Accomplishments:• Confirmed effective management of two economics and reserves databases for 26,700+ well entities in national data-base system Aries and 13,200+ in international database system Mosaic.• Directed high-performing team and ensured development of 11 cutting-edge VBA Macro tools in Excel; enhanced team effectiveness and optimized time proficiency by 276 man-hours annually.• Researched, determined, and resolved reserves team deficiencies and process discrepancies by using tools in Spotfire (visualization tool); assisted in analyzing historical data and tracking discrepancies.• Delivered expert services within collaborative data analytics team that developed five Spotfire tools; enabling identification and resolution of data issues.

Supervised team of 20 professionals and confirmed delivery of top-notch service to improve client experience. Provided active support and acute care to patients and respective families in accordance with their needs. Led functions related to recruiting hiring, training, performance appraisal, and retention of staff members.Selected Accomplishments:• Streamlined business operations and enhanced efficiency by formulating and executing strategic initiatives.• Directed and controlled entire company’s financial operations, including budget preparation, expenses management, funds allocations, and seamless workflow.• Collaborated with insurance payers, maintained complete documentations, and kept up-to-date with current insurance standards; resulting in augmented accounts receivable and reduced turnaround time.

Identified and capitalized on new, potential business opportunities through in-depth market research and analysis. Analyzed business existing practices in collaboration with directors and senior management.Selected Accomplishments:• Exhibited expertise as business development manager; meeting and exceeding new patient quota monthly.• Achieved goals and quality service standards by devising and employing business development strategies, marketing plans, and KPIs.