Joel Bouman Email & Phone Number

North Melbourne

Casework support to eligible clients in the Migration Support Program funded by the Department of Immigration & Border Protection (DIBP).Responsibilities include: -• Managing a caseload of adult males, couples and families within the Asylum Seeker Assistance Scheme• Providing high-needs ongoing support to individuals and families released from detention centres through the Community Assistance Scheme - Transitionary Support Program • Undertaking a weekly Triage role both… Show more Casework support to eligible clients in the Migration Support Program funded by the Department of Immigration & Border Protection (DIBP).Responsibilities include: -• Managing a caseload of adult males, couples and families within the Asylum Seeker Assistance Scheme• Providing high-needs ongoing support to individuals and families released from detention centres through the Community Assistance Scheme - Transitionary Support Program • Undertaking a weekly Triage role both in-person and phone-based for the HUB; a drop-in support service for Red Cross clients needing casework assistance Show less

Melbourne, Australia

After a period of extensive travel experiencing a wide array of cultural and socio-economic differences, I have relocated back to Melbourne on a permanent basis. I'm currently seeking my next opportunity within the social and human services sector, where I can add value toward an organisation that seeks to work constructively toward positive social outcomes.

Keen to broaden my life experience, I set out for an extensive period of travel which saw me experience a variety of different cultures and observing life across broad socio-economic conditions. This travel crossed areas including Asia, South America, the USA and Canada, where I settled for one and a half years. Much of my learnings and observations can be found on my blog, which is listed below.

North Melbourne, Australia

A case management role working with both unaccompanied minors & single adult males within the Department of Immigration & Border Protection's Community Detention program. Responsibilities included: -• Managing a caseload of both Unaccompanied Minors and single adult males within the Community Detention Program• Creating case plans consisting of addressing physical & mental health, education, housing, recreation, welfare/financial, legal, religious and other settlement needs… Show more A case management role working with both unaccompanied minors & single adult males within the Department of Immigration & Border Protection's Community Detention program. Responsibilities included: -• Managing a caseload of both Unaccompanied Minors and single adult males within the Community Detention Program• Creating case plans consisting of addressing physical & mental health, education, housing, recreation, welfare/financial, legal, religious and other settlement needs within the initial settlement period, and to then manage the identified needs of the client• Ongoing review of created case plans over the course of case management and update where/when required• Assistance with transition into settlement & mainstream welfare/health services if clients received a positive outcome through the Refugee Determination Process Show less

Brunswick, Australia

A case management & intake role working with single adult male asyulm seekers on Bridging Visas whilst their claims for Refugee Status were being processed. Responsibilities included: -• Providing primary casework & housing to single male adult asylum seekers on bridging visas• Providing secondary casework & housing to single male adult asylum seekers who have acces to the ASAS & CAS programs administered by the Red Cross• Performing the role of Intake Coordinator, ensuring… Show more A case management & intake role working with single adult male asyulm seekers on Bridging Visas whilst their claims for Refugee Status were being processed. Responsibilities included: -• Providing primary casework & housing to single male adult asylum seekers on bridging visas• Providing secondary casework & housing to single male adult asylum seekers who have acces to the ASAS & CAS programs administered by the Red Cross• Performing the role of Intake Coordinator, ensuring effective intake and proper assessment with all prospective clients• Creating case plans consisting of addressing physical & mental health, education, housing, recreation, welfare/financial, legal, religious and other settlement needs within the initial settlement period, and to then manage the identified needs of the client• Ongoing advocacy with a variety of Government departments and non-Government organisations• Ongoing review of created case plans over the course of case management and update where/when required• Assistance with transition into settlement & mainstream welfare/health services if clients received a positive outcome through the Refugee Determination Process• Working with clients on ‘Departure Grounds’, ensuring crucial support in what can be an extremely difficult and challenging time for clients Show less

Ivanhoe - Australia

A retail role involving numerous responsibilities in order to facilitate effective customer service for a small business.

West Melbourne, Australia

Assisting customers, both personal and major Australian businesses, with various account enquiries and identifying opportunities to introduce customers additional banking products as required.