I am an enthusiastic and well-versed marketing and technology professional who is passionate about driving business results through performance management and innovation. I have a unique, team oriented way of managing complex and challenging projects through an intuitively oriented and pragmatic approach with a genuine, never-give-up passion to succeed. I am an expert at identifying customer needs, defining the strategy, creating the plan, and leading both the business and development teams to deliver outstanding results.The leadership traits I learned as an Army Captain heavily influence my positive attitude and get-it-done drive to complete tasks and challenges that many others choose to avoid. I run to the fire while others avoid it. I stay calm, focusing specifically on the task while securing consensus from those around me. My conscientious, dedicated, and ambitious drive have often been called warm and infectious, bringing out the best in others. I learned early in my career that it’s not about who gets the credit, but when the team wins, we all win.From gathering research, defining value propositions, roadmaps, or go-to-market strategies, I know what it takes to engage, retain, and optimize customer satisfaction through proven and well-defined techniques. I am very effective at managing projects with the constraints of costs, resources, and time, but my true expertise is in program management leading multiple projects interconnected to drive strategic and organizational growth. I know the levers needed to identify enhancements to increase satisfaction and grow profits. I find it exhilarating, exciting, and rewarding for many reasons. Program management enables me to build relationships and be the quarterback to take on complex endeavors that are often very strategic and critical for the organization’s success.Program management is a powerful tool for building team dynamics. Large programs require specialized teams with diverse skills, and when people collaborate effectively, the synergy can be remarkable. Jim Casey, the founder of UPS, was quoted as saying, “Determined people working together can do anything.”Whether it’s orchestrating complex projects or navigating team dynamics, program management provides me with a dynamic and rewarding journey. I feel humbled and privileged to have extensive deep experience in marketing technology in Program Management at Pitney Bowes, UPS, and Delta Airlines. I am a “make it happen” type of team player who enjoys a leadership role in driving teams to deliver success.