Joel Paul Email & Phone Number

Howell, Mi, Us

Novi, Michigan, United States

Novi, Michigan, United States

Novi, Michigan, United States

Novi, Michigan

Responsible for managing varying complexity projects to achieve business objectives and deliver agreed upon benefits by ensuring that risks are identified and managed appropriately, objectives are achieved within budget, within time and to the agreed upon quality. Assumes overall responsibility for the planning, execution, quality and delivery of project engagements. Ensures that projects are executed in compliance with agreed upon methodologies and processes.

Novi, Michigan

OVERVIEW:Hold full P&L accountability for all aspects of a cost center operations, including EHS, Quality, Cost, Delivery, Inventory, Capital, and Team Management. Lead a team of 4 direct and 85 indirect reports.HIGHLIGHTS:☑ Persuaded management to alter decision on product shipment through data to illustrate plant shutdown would occur from non-shipment of products to the new Eastern Regional Distribution Center (ERDC). ☑ Reinstated the company’s Safety Management System to spearhead improvements in safety incident recording and overall safety assurance.

Novi, Michigan

OVERVIEW:Led 2 workstream teams, including employees and consultants, in defining requirements and designing, configuring, testing, and deploying new JD Edwards 9.2 systems. Additionally led implementation of wireless bar code data collection system (RF Smart) and a customer web portal for sales inquiries and order entries (K-Rise). Directed team of consultants that included 2 each for JD Edwards, RF Smart, and K-Rise.HIGHLIGHTS:☑ Created process flow spreadsheets and diagrams to define system design requirements. Enabled clients to configure system in order to fulfill requirements.☑ Worked directly with consultants on configuration and testing activities; interacted with teams to learn system and prepare training materials/scripts. Contributed to Conference Room pilots in order to identify and resolve issues, as well as FRICE items (Forms, Reports, Interfaces, Conversions, Enhancements).

Swedesboro, Nj

OVERVIEW:Oversaw entire cost center operations, including EHS, Quality, Delivery, Cost, Inventory, Capital, and Team Management. Led team of 4 direct and 45 indirect reports across 2 separate plants. Maintained daily management and review of all Key Performance Indicator (KPI) metrics, reporting weekly to the VP of Operations. Provided annual budget recommendations to executive teams. HIGHLIGHTS:☑ Led implementation of ISO 9001 in both plants in 2016, with the MI plant decreasing its annual scrap significantly and the NJ plant reducing its scrap from a 6-figure to a 5-figure total by 2017.☑ Directed installation of safety program that reduced injuries from 15 in 2010 to 2 in 2015. Additionally created a Safety Reward system founded on a proactive approach to safety optimization, with the system used at the MI plant – leading to over 12 years w/o a lost-time injury and 3 years w/o a recordable injury.☑ Led a series of key projects and initiatives over a 7-year period that included the following:- MI Plant: Management Reorganization; Forklift Kaizen; Conversion to Temp Labor; Redefinition of HD Supply Shipment Process; Retiree Replacement- NJ Plant: Metric Tracking Implementation of DL Performance; Wireless Shipping & Receiving; Automation of Coil & Pack Lines; Kaizen Power Assembly

Novi, Mi

OVERVIEW:Director of Operations & Corporate Quality (2008-2010)Director of Operations – Brownstown, MI (2005-2008)As Director of Operations, directed entire cost center operations with a total team of ~65. Managed KPIs daily, provided Monthly Business Review Letter of plant performance to the VP, and recommended budget decisions to the executive team. As Director of Quality, held full accountability for the Corporate Quality System at 4 manufacturing locations (MI, NC, TX, CA). Supervised 5 Quality Managers. Created the annual budget recommendations for each location every year of tenure. As Director of Operations in MI, oversaw cost center operations in plant with ~250 team members across 3 shifts.HIGHLIGHTS:☑ Created and implemented Safety Reward System that improved safety results through a proactive focus on behavior-based activities and ongoing employee learning.☑ Initiated ISO 9001 concepts and trained team members on the use of multiple quality tools, including PPAP, FMEA (Design & Process), Control Plans, Work Instructions, and Job Safety Analysis. Additionally created a Cost of Quality Reporting System used to report quality progress to the Masco Corporation.☑ Generated consistent annual 6-figure savings through Kaizen and Lean programs, leading major projects that included benefits reductions, productivity gains, and direct labor process improvements. Additionally achieved 6-figure savings at the MI plant through shipping change to self-checkout grocery concept.☑ Earned nomination for the Robert M. Zell Award (Employee of the Year) for 2007 and 2008.

Novi, Mi

OVERVIEW:Director of Sales Administration & Customer Service (2000-2005)Various Information Systems Positions (1990-2005)As Director, supported the Customer Service Representatives (CSRs) in achieving exceptional customer service through development of improved tools and training methods as well as interactions with the Sales Managers and Independent Representative Agencies. Supervised, coached, and mentored team of over 20. Previously progressed through various roles that included Programmer/Analyst, Senior Programmer/Analyst, and Supervisor of EDI & Shipping Systems. Supported the Sales and Customer Service areas along with Plant Shipping Systems.HIGHLIGHTS:☑ Created metric-based system for the department to measure their performance in creating orders, with virtually zero errors within a 24-hour period. Additionally implemented Stellar Service training to standardize handling of customer interactions and the company’s 1st web portal to facilitate order entry.☑ Attended and graduated with honors from the Masco Leadership Program in Operations Management conducted by Michigan State University (the 1st employee to complete MBA and MLP-OM programs).☑ Implemented the company’s 1st barcode data collection system, saving $500K per year through verifying shipments via barcodes (company subsequently trademarked the SureCount™ name).☑ Instituted EDI system to reduce amount of time needed to go live with customers.☑ Nominated for Employee of the Year Award in 1993, 1994, 1997, 2003 & 2004 (Honorable Mention, 2001).

Certificate, Operations Management

Masco Leadership Program - Operations Management

Mba, Business Management

Ab, Accounting / Data Processing

Bre, New Testament, Business