Joel Bennett Email & Phone Number

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

Employ hands-on leadership and mentorship skills in daily operational oversight activities, ensuring efficient, safe, and compliant workflow, including fleet checks, testing, and commissioning. Accountable for document management, maintaining accurate, up-to-date, and compliant records and documents per company policies and procedures.Liaise effectively with the Warranty Support Team as a technical SME - assisting in addressing/resolving inquiries promptly, accurately, and to the customer's satisfaction while preserving the business's best interests. Harmonize technical knowledge and experience with business acumen to identify solutions and understand how business processes interact to achieve objectives. Highly collaborative, capable of working with and coordinating cross-functional teams to carry out daily operations, including troubleshooting activities and performance of quality self-control. Supervise team members and provide constructive feedback to support performance improvement both individually and as a unit. Lead quality assurance efforts and ensure all quality control measures are adhered to, mitigating risk and maintaining compliance while controlling costs and remaining within budget. Demonstrative adaptability in a rapidly evolving environment with changing and competing needs - successfully prioritizing workload to meet strict timelines.

Edmonton, Alberta, Canada

Applied a systematic approach to diagnostics, including engine faults and computer/electrical failures - performing necessary testing, repair, and replacement of defective parts.Determined the degree of disassembly required to minimize costs and meet/exceed quality standards, communicating work plans to teams to maintain a cohesive understanding of repair/maintenance project requirements. Inspected, disassembled, adjusted, and rebuilt engines (Cummins, Caterpillar, MX/Paccar) accessories, and various components (hydraulic, cooling, electrical and mechanical systems, fuel tanks, drive shafts, vent ducts, etc.) to ensure superior compliance with the technical manual specifications.Highly proficient in utilizing a wide range of tools to determine component wear and plan necessary replacements; assembled wiring, insulation, and electrical components; and test serviceability of the assemblies and equipment through precision tools utilization.Consistently met 100% accountability and proper vehicle function, conducting corrective organizational maintenance on previously diagnosed mechanical, electrical, and hydraulic systems and components malfunctions.Contributed to vehicle recovery and evacuation operations - interpreting and applying complex guidance materials, blueprints, technical drawings and schematics.

Edmonton, Alberta, Canada

Applied a systematic approach to diagnostics, including engine faults and computer/electrical failures - performing necessary testing, repair, and replacement of defective parts.Determined the degree of disassembly required to minimize costs and meet/exceed quality standards, communicating work plans to teams to maintain a cohesive understanding of repair/maintenance project requirements. Inspected, disassembled, adjusted, and rebuilt engines (Cummins, Caterpillar, MX/Paccar) accessories, and various components (hydraulic, cooling, electrical and mechanical systems, fuel tanks, drive shafts, vent ducts, etc.) to ensure superior compliance with the technical manual specifications.Highly proficient in utilizing a wide range of tools to determine component wear and plan necessary replacements; assembled wiring, insulation, and electrical components; and test serviceability of the assemblies and equipment through precision tools utilization.Consistently met 100% accountability and proper vehicle function, conducting corrective organizational maintenance on previously diagnosed mechanical, electrical, and hydraulic systems and components malfunctions.Contributed to vehicle recovery and evacuation operations - interpreting and applying complex guidance materials, blueprints, technical drawings and schematics.

Edmonton, Alberta

Performed corrective and preventative maintenance functions and comprehensive inspections on heavy-duty vehicles to determine immediate, short-term, and long-term mechanical requirements.Minimized downtime and improved vehicle performance, functionality, and reliability while enforcing stringent safety procedures and adhering to safety equipment policies, using a broad range of highly specialized equipment in a sage and compliant manner.Demonstrated proficiency in repairing and maintaining various Trucks and Tractors including Internationals, Macs, Kenworth, Freightliner, GMC, Ford, Dodge, Volvo, etc.

Newfoundland And Labrador, Canada

Maintained automobile light, medium, and heavy duty trucks, including tractor trailers, at all maintenance levels.Performed tests and diagnosed repairs, inspected, serviced - responsible for rebuilding and repairing major assemblies and systems such as drive trains, electrical systems, brakes, suspensions, steering, cooling, and hydraulic systems.Interpreted and applied complex guidance materials, blueprints, technical drawings and schematics.Diagnose computer and electrical failures with appropriate testing equipment (Davie 3&4 and Cummings Insite scan tools) and diagnosed/programmed cab electronics on Kenworth with ESA software and NEXIQ interface.

Jamaica

Served as a direct point of contact for clients, communicating details regarding work completed, vehicle condition and future repair requirements.Led teams of 30 - 60 technicians, providing hands-on training and guidance, monitoring performance, and inspecting work during and after repairs to ensure accuracy and communicate areas of opportunity for further skills development. Supported daily operations and the attainment of sales goals, leading by example in providing exceptional customer care and organizing team workflow to promote efficiency, productivity, safety, and quality. Diagnosed, repaired and completed accepted service on various buses, trucks, and transport vehicles, walking technicians and clients through the technical diagnosis to ensure a comprehensive understanding of all work required.Performed preventive maintenance, pre-inspections, and troubleshooting in addition to routine maintenance such as oil changes, lubrications, and tune-ups, and exhaust, suspension, emission, electrical, steering, brakes and air conditioner repairs.

Bachelor Of Business Administration - Bba, Management

Blue Seal Competencies, Business Administration And Management, General

Associate'S Degree, Business Administration And Management, General

Truck And Transport Redseal Journeyman, Medium/Heavy Vehicle And Truck Technology/Technician, Truck And Coach Red Seal

Automotive Instructor Diploma, Automotive Engineering Technology/Technician

Diploma, Automobile/Automotive Mechanics Technology/Technician