Joel Manarang Email & Phone Number

United Arab Emirates

Emerald Building, Oud Metha Road Dubai

Audio Production - Software and Hardware ExpertiseRepresenting renowned brands such as Aston, Arturia, AKAI, Ableton, Hercules DJ, M-Audio, Marantz Professional, Apogee, MOTU, Native Instruments, Headrush, Spectrasonics, Universal Audio, Dynaudio, Propellerhead, SE Electronics, IK Multimedia, Steinberg, Manley, and more.Video Products from industry leaders like Black Magic Design, Matrox, Newtek, Tangent Devices, and others.CHANNEL PARTNERS MANAGEMENT:Oversee all local resellers within the UAE market for audio products.Drive brand awareness and sales by organizing meetings and product presentations with potential resellers in the region.Conduct product training sessions for partner resellers and manage product demonstrations.Develop and implement monthly sales plans and strategies.Provide comprehensive product training, workshops, and events.Manage sales and marketing activities for assigned audio brands.Identify and recruit suitable reseller partners to enhance brand exposure and achieve market growth.RETAIL STORE MANAGEMENT:Manage all aspects of showroom operations including sales, invoicing, inventory management, and stock control.Offer expert solutions to customers seeking professional audio setups for home studios and recording studios.Coordinate internal and external sales processes with suppliers and reseller partners.Conduct product training sessions for staff, focusing on pro-audio products.Lead audio product demonstrations in the showroom, both software and hardware.Foster teamwork and serve as a showroom team leader.Provide audio support assistance including installation and troubleshooting.Create promotional campaigns and discounts for showroom products.Utilize social media platforms such as Facebook and Instagram to promote brands and increase website traffic.Produce in-house marketing videos showcasing audio products.

Manila, Philippines

Primary Support: Handling inbound calls from customers located in the US and Canada.Providing assistance with hardware and software installation, including navigating Toshiba's online services and educating users on utilizing the Toshiba support site.Guiding first-time members through the registration process.Basic troubleshooting for projectors.

Manila, Philippines

AT&T Broadband Internet Support:Resolving connection issues and assisting with account inquiries.Yahoo Messenger assistance.Guiding users through the initial setup process.Configuring Outlook/Outlook Express.Managing Yahoo Mail setups.Networking support for Siemens, 2-Wire, SpeedStream, Linksys, and D-Link modems.Providing first-tier support.