Lead Data Analyst
Current
Sep 2022 - Present
AeroLeads people directory · profile
Joel B. Email & Phone Number
Data Analyst at PSE
at
Puget Sound Energy
1 work email found
@cingular.com
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Data Analyst at PSE
Location
Greater Seattle Area, United States, United States
Company size
Who is Joel B.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Joel B. is listed as Data Analyst at PSE at Puget Sound Energy, a company with 2440 employees, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at cingular.com and a matched LinkedIn profile for Joel B..
Joel B. previously worked as Lead Data Analyst at Puget Sound Energy and Contact Analyst at Costco Wholesale.
Company email context
Email format at Puget Sound Energy
This section adds company-level context without repeating Joel B.'s masked contact details.
*@cingular.com
68% confidence
AeroLeads found 1 current-domain work email signal for Joel B.. Compare company email patterns before reaching out.
Profile bio
About Joel B.
Diligent Leader with background of 10+ years in contact center workforce management, scheduling, capacity planning, and performance reporting. Metrics-driven and highly analytical with strong ability to identify and address trends/issues impacting productivity, and overall performance. - Record of success managing multi-site teams in support of nationwide workforces exceeding 1,200 people.- Excel at balancing business, employee, and customer needs to ensure efficient staffing levels and satisfaction in fast-paced environments while focusing on cost drivers and operational excellence.- Drive continuous improvements, creating processes, tools, and methods to ensure effective forecasting, planning, and execution; offer deep knowledge of various workforce management and telephony systems.
Listed skills include Telecommunications, Call Centers, Wireless, Customer Experience, and 46 others.
Current workplace
Joel B.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Puget Sound Energy
9 roles
Joel B. work experience
A career timeline built from the work history available for this profile.
Contact Analyst
Oct 2018 - Apr 2021
Sr. Analyst, Resource Planning
- Provided staffing impacts to the Customer Care organization caused by changes in initiatives or new ones being launched. Communicated summaries with leadership and adjusted forecasts with lines of business effected.
Sep 2015 - Feb 2017
Sr. Quality M&P/Process Manager
- Managed reporting regarding impact of device usage and initiatives on customer service statistics.
Sep 2014 - Mar 2015
Wfm Area Manager
Headed multi-site workforce operations team of 20+ people in support of 1,200+ employees nationwide handling offline cases and call-taking queues. Coordinated with forecasting, staffing, and learning services to ensure teams adhered to staffing plans. Handled review/approval of schedule accommodation requests while ensuring alignment with labor agreement.
Nov 2006 - Sep 2014
Systems Analyst Iii
- Developed tools, train users and enhanced processes to increase team’s efficiency- Performed maintenances and audit information regularly to ensure accuracy
Jul 2004 - Nov 2006
Team Manager Siebel Support And End User
- Coached, directed, motivated and measured performance of 20+ representatives- Involved leadership and Siebel architects in projects to improve customer service and systems
Feb 2001 - Aug 2004
Technical Support Consultant, Expert Agent & Customer Care Representative
- Provided timely, accurate problem resolution and maintained call center’s internal website.
Mar 1998 - Feb 2001
Senior Sales Counselor
The Good Guys!
- Assist customers with personal computers and wireless phones.
Jul 1996 - Dec 1997
Team & coworkers
Colleagues at Puget Sound Energy
Other employees you can reach at pse.com. View company contacts for 2440 employees →
CP
Courtney Persson
Colleague at Puget Sound Energy
Edmonds, Washington, United States, United States
View →
GQ
Gina Quintana
Colleague at Puget Sound Energy
Kirkland, Washington, United States, United States
View →
LO
Laura O.
Colleague at Puget Sound Energy
Seattle, Washington, United States, United States
View →
RN
Rinda Norris
Colleague at Puget Sound Energy
Bothell, Washington, United States, United States
View →
DH
Damini Heera
Colleague at Puget Sound Energy
Bellevue, Washington, United States, United States
View →
WW
William Waggner
Colleague at Puget Sound Energy
Seattle, Washington, United States, United States
View →
CV
Charlize Veritas
Colleague at Puget Sound Energy
Seattle, Washington, United States, United States
View →
MM
Michaela Monigatti Lake
Colleague at Puget Sound Energy
Greater Seattle Area, United States
View →
NM
Nora Myazoe
Colleague at Puget Sound Energy
Federal Way, Washington, United States, United States
View →
JC
Joanne Chavez
Colleague at Puget Sound Energy
Everett, Washington, United States, United States
View →
Courtney Persson
Colleague at Puget Sound Energy
Edmonds, Washington, United States, United States
View →
GQ
Gina Quintana
Colleague at Puget Sound Energy
Kirkland, Washington, United States, United States
View →
LO
Laura O.
Colleague at Puget Sound Energy
Seattle, Washington, United States, United States
View →
RN
Rinda Norris
Colleague at Puget Sound Energy
Bothell, Washington, United States, United States
View →
DH
Damini Heera
Colleague at Puget Sound Energy
Bellevue, Washington, United States, United States
View →
WW
William Waggner
Colleague at Puget Sound Energy
Seattle, Washington, United States, United States
View →
CV
Charlize Veritas
Colleague at Puget Sound Energy
Seattle, Washington, United States, United States
View →
MM
Michaela Monigatti Lake
Colleague at Puget Sound Energy
Greater Seattle Area, United States
View →
NM
Nora Myazoe
Colleague at Puget Sound Energy
Federal Way, Washington, United States, United States
View →
JC
Joanne Chavez
Colleague at Puget Sound Energy
Everett, Washington, United States, United States
View →
FAQ
Frequently asked questions about Joel B.
Quick answers generated from the profile data available on this page.
What company does Joel B. work for?
Joel B. works for Puget Sound Energy.
What is Joel B.'s role at Puget Sound Energy?
Joel B. is listed as Data Analyst at PSE at Puget Sound Energy.
What is Joel B.'s email address?
AeroLeads has found 1 work email signal at @cingular.com for Joel B. at Puget Sound Energy.
Where is Joel B. based?
Joel B. is based in Greater Seattle Area, United States, United States while working with Puget Sound Energy.
What companies has Joel B. worked for?
Joel B. has worked for Puget Sound Energy, Costco Wholesale, T-Mobile, At&T, and The Good Guys!.
Who are Joel B.'s colleagues at Puget Sound Energy?
Joel B.'s colleagues at Puget Sound Energy include Courtney Persson, Gina Quintana, Laura O., Rinda Norris, and Damini Heera.
How can I contact Joel B.?
You can use AeroLeads to view verified contact signals for Joel B. at Puget Sound Energy, including work email, phone, and LinkedIn data when available.
What skills is Joel B. known for?
Joel B. is listed with skills including Telecommunications, Call Centers, Wireless, Customer Experience, Customer Satisfaction, Process Improvement, Cross Functional Team Leadership, and Workforce Management.
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