Joel Notsch Email & Phone Number

Sartell, Minnesota, United States

Provide service parts identification, pricing and problem resolution for customer, representatives and DeZURIK foreign and domestic personnel.Identify parts requirements for orders and quotations. Product knowledge, computer systems and resources developed in the Service Parts Department are used to identify parts.Provide parts pricing for orders and quotations using spare parts guidelines, supplier contracts, computer programs and DeZURIK personnel as required.Create bills of material for orders. Structure bills of material and vendor specifications when needed.Work with Field Service, Representatives and Customers to resolve customer field problems by analyzing, investigating and effectively recommending solutions.Responsible for documenting and submitting parts pricing errors for correction.

St Cloud, Minnesota, United States

Maintain an efficient and self managed work area with a critical eye for detail.Lead web fulfillment team during the holiday season and delegate responsibilities to individual people.Foster collaborative relationships with coworkers to achieve common goals and resolve issues.Develop training material and presentations for new hires, managers, and corporate leaders detailing work processes to be used throughout the company.Assist defects, freight, customer service, and accounting departments with various tasks while handling sensitive information.

Provided personable customer service to drive sales and promoted brand loyalty program.Executed merchandise flow process and merchandising standards.Assisted in training new associates in daily operational procedures.

St. Cloud, Minnesota Area

Established second male survivors support group in Minnesota. Researched and compiled literature on male survivors of sexual violence. Developed brochure, business card, and other materials for group. Worked closely with co-facilitator to assist group participants through their healing process

Displayed effective communication by calling on behalf of non-profit organizations to attempt to raise funds. Helped supervisors train new employees.