Joel Ruonavar Email & Phone Number

Mosinee, Wi, Us

Wausau, Wisconsin, United States

Multifaceted IT Professional is responsible for handling all information technology systems and network issues, ensuring the efficiency and optimal performance of the infrastructure by configuring and improving network environments. Manages server, network, desktop, mobility, and all EUC support for BAU operations.

Stevens Point, Wisconsin, United States

• Platform Engineer providing design and Tier III Support for the SentryWorld Resort. Including Muse at Sentry, Inn at SentryWorld, SentryWorld Golf Course and Sentry Insurance for 4200+ users in the Central Wisconsin area• Built the IT Team from the ground up and managed until my project ended in April 2023.• Install, configure, support and troubleshoot Windows 7, 8.1, 10, 11 and Server versions 2008 2012 2016, Office 365, Active Directory, Skype for Business, Teams• Install… Show more • Platform Engineer providing design and Tier III Support for the SentryWorld Resort. Including Muse at Sentry, Inn at SentryWorld, SentryWorld Golf Course and Sentry Insurance for 4200+ users in the Central Wisconsin area• Built the IT Team from the ground up and managed until my project ended in April 2023.• Install, configure, support and troubleshoot Windows 7, 8.1, 10, 11 and Server versions 2008 2012 2016, Office 365, Active Directory, Skype for Business, Teams• Install, configure, support and troubleshoot various network environments. LAN and Wireless mostly• Cherwell, HP Service Manager, Club Prophet Systems POS, Silverware POS, Agilysys POS/PMS systems, some Micros, OpenTable, Wheniwork, 7Shifts, Foresight sports for golf simulation, Wiiser lighting, Sonos sound, JAMF PRO MDM platform .• User management, troubleshooting, Desktop PC builds and maintenance. Enterprise Apple device setup and management for hospitality.• Helped plan and facilitate IT needs for a USGA 2019 Girl's Junior Championship and 2023 US Senior Open at SentryWorld Golf Course. Show less

Wausau, Wisconsin Area

System Analyst for a Managed Service Provider for 100 companies and 1000+ users in the Wisconsin, Minnesota, Michigan areaWork with Windows 7, 8.1, Server 2008 2012, Office 365, Active Directory, Skype for BusinessWatchGuard Firewalls, Labtech, Connectwise, Cisco Routers, Switches and WirelessConnectwise Ticket System, I-Series, Jabber, Cisco Call Manager, Intermedia, ReflexionUser management, troubleshooting and maintenance.

Abbott Park, Waukegan Illinois

Network Technician/Engineer providing level III support for Abbott Labs and Abbvie Inc Global Network LAN Implementation up to 150,000+ users.Work with Cisco routing, Extreme L2/L3 switching, Bluecoat accelerators and F5 load balancers in the Network infrastructure including Motorola Wireless/RF domain infrastructure.Working with OSPF, VLAN, STP, EAPS, ELRP, MLAG environments and occasionally BGP.ITSM (Remedy) Ticket System, SharePoint, Lotus notes, Asset Management, BlueCat… Show more Network Technician/Engineer providing level III support for Abbott Labs and Abbvie Inc Global Network LAN Implementation up to 150,000+ users.Work with Cisco routing, Extreme L2/L3 switching, Bluecoat accelerators and F5 load balancers in the Network infrastructure including Motorola Wireless/RF domain infrastructure.Working with OSPF, VLAN, STP, EAPS, ELRP, MLAG environments and occasionally BGP.ITSM (Remedy) Ticket System, SharePoint, Lotus notes, Asset Management, BlueCat, Riverbed (OPNET)Monitor Ridgeline, Solar Winds, netflow and syslog/logrhythm for alerts/alarmsResponsible for new site LAN build-outs, LAN configurations, Firmware upgrades, Life-Cycle Management and Growth installation. Show less

Island Lake, Illinois

Managed a team of six(6) 911 Police Dispatchers including all scheduling, collective bargaining contract negotiations and regulatory affairs with the Illinois State Police computer system for 100% compliance via LEADSComputer systems administrator for the Island Lake Police Department consisting of 15 workstations, ranging from Desktop computers to Laptop computersManage Network accounts in conjunction with Village contracted IT professionals from Baxter & WoodmanPerform tasks such… Show more Managed a team of six(6) 911 Police Dispatchers including all scheduling, collective bargaining contract negotiations and regulatory affairs with the Illinois State Police computer system for 100% compliance via LEADSComputer systems administrator for the Island Lake Police Department consisting of 15 workstations, ranging from Desktop computers to Laptop computersManage Network accounts in conjunction with Village contracted IT professionals from Baxter & WoodmanPerform tasks such as new hardware/software installs to system repair and updates Show less

Network And System Administration/Administrator

Certification In Cisco Networking, Network Security