- As primary admin for Zoho CRM have established standards, backfilled data, and simplified workflows for a more complete picture of the company- Created and maintain a vital executive report which has led to insight on how the company is doing in relation to the industry- Key resource for ad hock reporting from various internal databases to help all teams

- Primary internal resource for partners and field agents- Accurately coordinate new dealer setups and dealer program changes- Ad hock reporting for executives and colleagues

• Worked with key stakeholders to reduce installation time from 2.5 hours to 15 minutes and transition from VPN architecture to Websocket based • Created personal installation dashboard using Google Sheets and SFDC data to increase efficiency and accuracy • Developed vendor relationships to help eliminate technical roadblocks that would delay projects by days or weeks to take first call installs from 3 out 5 appointments to 98 out of 100

• Wore multiple hats at this time during startup growth phase • Primarily responsible for generating interest and booking online demonstrations with independent pharmacy decision makers and accountable for more than $1.5M in ARR• Became the SFDC Administrator April 2016 and carried those duties through Sept 2017 when they were able to bring on an experienced administrator• Tasked by CIO and COO to pull key metrics from SFDC to answer questions posed by potential investor• Worked with the Director of Sales to scale dialing efficiencies through the team using data automatically pulled from SFDC which resulted in a 20% boost in total dials overall and 50% boost in dials before noon

• Acquisition sales role and responsible for sourcing own leads with SFDC data• Created reports and dashboards within SFDC to fine tune calling efficiencies to increase my dials by more than 30%

• Aggressively called into customer base and partner ecosystem to develop opportunities for 2 territories in Northeast US• Coordinate with field and virtual teams to develop strategic sales motions to increase net new revenue• Develop and maintain relationships with customers to become a central point of contact for all of their Microsoft needs

• Handled inbound requests for business information and data cleansing• Used LinkedIn and Hoover’s customer facing database to hunt additional sales opportunities• Full Sales Cycle Closing

• Team leader in sales and leadership • Consistently hit benchmark metrics

• Top 5 performer in field of 60+ sales personnel • Average more than $14,000 in total sales with 33 tire units per week • Historical $300 per car average • Certified State Inspector

• Consistent over achiever hitting more than 110% of quota 6 times in 13 months. • Became highly proficient in SPIN solution selling techniques. • Maintained a healthy pipeline of greater than 3 times quota

Service Sales Consultant• Averaged sales of $35K per month• Averaged 600 tickets per month • Averaged customer satisfaction rating of 92% Scion Sales Manager • Increased unit sales by 40%. • Increased gross margin per unit by 15%. • Increased parts sales by 100%. • Directed and scheduled the activities of 20 departmental employees. • Assisted individual salespeople in setting aggressive yet realistic monthly goals and objectives and provided them with the support to meet those goals. • Prepared and administered operating forecasts and budgets for sales department. Automotive Sales Specialist • Maintained monthly average of 13.5 units with gross profit of $1200 per unit • Established a sustained a customer satisfaction score of 92% or higher • Assumed responsibility for the entire sales process• Accommodated the client's product preference via presentation and demonstration• Developed new business and leads and increased client base through focused personal marketing efforts that included, but not limited to, direct mail, networking affiliations and telemarketing• Made effective deliveries by following all sale details, inspecting every car sold, introducing clients to the Service Manager, and making a personalized delivery of the car• Maintained comprehensive knowledge of pricing and specifications of competitive vehicles to provide clients with informative comparisons.

• With a partner from Texas, took-over fledgling territory in northern Florida. Capitalized on growing housing industry and expanded territory to include southern Alabama and Georgia. • Ensured proper follow-up of all potential buyers by developing, implementing and monitoring a prospecting and sales control system. • Directed and scheduled the activities of 3-5 installation technicians. • Established and enforced product-knowledge standards. • Inspected every job, verifying that all installations complied with company standards and ensuring client satisfaction.