Joel Spicer Email & Phone Number

Hitchin

Hatfield

To provide support for the Library and Computing Services Summer Programme of work and start of term provision.Assist with LRC refurb programme – moving furniture, and IT and Library equipment.Assisting with the annual computer upgrade and imaging programme, including the SSD upgrades.Assisting with the AV upgrade project.Connection and checking of IT and AV equipment.Assisting with the Wifi upgrade project - installing access points and other peripherals as required.Providing the Wireless Warrior service at the start of term providing information to new students and connecting students to the network at arrivals weekends, registration and around campus.Providing support to LCS teams as required to facilitate summer projects and ensure the services are ready for the start of term.Use in-house Web Helpdesk system to self-assign ticketsThis post requires the post holder to be physically fit to complete the tasksAny other work as directed. A high standard of professional customer service is required at all times